Strong Customer Service Skills Jobs in Remote

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Looking for Strong Customer Service Skills jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Remote area.

Senior Product Marketing Manager

Company: Pie Insurance

Location: Gunnison, CO / Remote

Posted Jan 23, 2025

Oversight Directors - Cardio/General Medicine (CVGM Team)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

Thermo Fisher Scientific is seeking a Director, Project Management in their Oversight Team for the EMEA region. The role can be fully remote, office, or hybrid. The candidate should have recent experience in full-service clinical trials, specifically in areas such as Cardiovascular, GI, Nephrology, Rare Disease, Diabetes, Obesity, Dyslipidemia Immunology, Dermatology, Woman's Health, Cell & Gene Therapy, CAR-T, Immunology, RA, Biosimilars, and GI (inclusive of UC/CD). The role involves strategic indication or client-specific portfolio management, providing therapeutic expertise in project delivery execution, and driving overall strategy development for proposals. The ideal candidate should possess comprehensive therapeutic area knowledge, excellent communication skills, leadership abilities, and strong financial acumen.

UM/UIM Represented Bodily Injury Adjuster - CST/PST - Remote

Company: Allstate

Location: Remote

Posted Jan 23, 2025

Allstate is seeking a Represented Adjuster for a remote home-based role, focusing on handling Texas and California claims. The role involves investigating automobile accidents, assessing coverage and damages, and providing exceptional customer service. The adjuster will communicate with customers and attorneys via various channels, negotiate settlements, and solve problems using innovative tools. Qualifications include 3+ years of liability investigations, bodily injury claim evaluations, and negotiation experience, along with proficient communication skills and familiarity with insurance policies. Allstate offers a competitive salary, comprehensive benefits, and a flexible work environment. The role is not available for California, Alaska, Hawaii, or Puerto Rico residents.

NOC Service Engineer

Company: Equinix, Inc

Location: Warsaw, Poland / Remote

Posted Jan 23, 2025

Commercial Leader

Company: GE Aerospace

Location: Indianapolis, IN / Remote

Posted Jan 23, 2025

The Commercial Leader on the Services Sourcing team at GE Aerospace will strategize and manage relationships with key suppliers, focusing on aftermarket opportunities in maintenance, repair, and overhaul. This role involves leading cross-functional teams, negotiating deals, and making high-level decisions. The ideal candidate will have a degree and 5+ years of sourcing experience, or equivalent. Desired qualities include global business experience, strong communication, trust-building skills, and commercial creativity. The salary range is $126,700 - $180,000, with additional benefits including healthcare, retirement plans, and tuition assistance.

Senior Director, Business Opertions

Company: Equinix, Inc

Location: Frisco, TX / Remote

Posted Jan 23, 2025

Lead Supplier Quality Engineer - Small Parts and Raw Materials & CSS

Company: GE Vernova

Location: Hangzhou, China / Remote

Posted Jan 23, 2025

The Lead Supplier Quality Engineer is responsible for managing quality performance of assigned suppliers. Key responsibilities include driving supplier qualifications, managing product/part qualifications, conducting surveillance audits, and mitigating risks. The role requires a Bachelor's or Advanced Technical Degree in Mechanical or Metallurgical Engineering, with 10-12 years of industry experience in Quality, Manufacturing, or Supplier Development. Proficiency in quality tools and processes, strong analytical skills, and the ability to work in a cross-functional team environment are essential. Six Sigma certification and travel capabilities are desired.

Software Engineer, iOS - Mexico

Company: Zillow

Location: Mexico City, Mexico / Remote

Posted Jan 23, 2025

DO NOT APPLY - AMER Req Test - WF7 - Band 3 - Quality on the Floor Specialist (Clinical Trial Manufacturing)

Company: Thermo Fisher Scientific

Location: Remote

Posted Jan 23, 2025

This text describes a standard work schedule from Monday to Friday in an office environment. It's related to a job requisition for APAC HVH Production Regression. The text also includes options to receive remote job notifications and subscribe to career advice newsletters.

Digital Customer Success Manager, UK

Company: Abnormal Security

Location: Remote

Posted Jan 23, 2025

The Digital Customer Success Manager (CSM) role involves passionately creating and sustaining happy customers, ensuring they realize full value from the platform and partnership. The role requires strong communication and prioritization skills, with a focus on solving customer problems and acting as a trusted advisor. The CSM will act as the primary interface between the customer and internal teams at Abnormal, setting clear expectations, advocating for the customer, and using data to proactively determine churn risk. The role involves gathering customer feedback, communicating insights to internal teams for product enhancements, and managing a large portfolio of customers. Previous experience in CSP is a bonus, and a Bachelor's degree in Computer Engineering/Computer Science, Electronics and Communications Engineering, or equivalent work experience is required. The role involves cross-functional collaboration, triage and risk mitigation, and maintaining product knowledge to guide customers to success.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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