Strong Customer Service Skills Jobs in Remote

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Looking for Strong Customer Service Skills jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Remote area.

Future Opportunities with Corporate Services

Company: G Fiber FGB

Location: Remote

Posted Jan 23, 2025

GFiber, an Alphabet company, is dedicated to providing high-quality internet services across the US, fostering a welcoming work environment for career growth. They are committed to equal opportunity employment and creating an accessible, inclusive workplace. GFiber encourages applicants to reach out even if they don't see a suitable role, as they keep interested candidates in mind for future opportunities.

Area Scouts | Sports - Regional Manager | Athlete Evaluator

Company: Area Scouts

Location: Remote

Posted Jan 23, 2025

Area Scouts is a rapidly growing athlete health and development platform, aiming to become the world's leading program. They offer full-time and part-time positions for sports coaches, instructors, trainers, physical therapists, evaluators, and scouts. The company is committed to preventing youth sports injuries through proper athlete development, and they provide comprehensive training, medical/dental benefits, and flexible schedules. Area Scouts emphasizes diversity, inclusion, and equal opportunity, and they promote within the organization. Their mission is to ensure athletes' health and provide high-level training at affordable costs.

Account Executive - MM - Customer - Steel/Concrete

Company: Trimble

Location: Remote

Posted Jan 23, 2025

Trimble, a leader in the construction software industry, is seeking a high-energy Sales Professional with strong sales skills, business acumen, and technical aptitude. The Customer Sales Account Executive will grow current Trimble AECO software customer accounts, understand their business needs, and demonstrate how Trimble can address their critical needs. Key responsibilities include developing and closing medium and large contracts, managing customer relationships for growth, and identifying new opportunities within the customer base. The ideal candidate should have 8+ years of experience selling SaaS solutions, a track record of exceeding sales targets, and proficiency in Salesforce CRM and Google Suite products. Prior construction industry experience is preferred.

Senior Site Reliability Engineer, Customer Support Technology

Company: Atlassian

Location: Bangalore, India / Remote

Posted Jan 23, 2025

Atlassian is seeking an experienced Site Reliability Engineer to join their Customer Support Technology team. The ideal candidate should have at least 8 years of experience in operating critical customer-facing cloud products, strong knowledge of industry best practices for SRE, and expertise in public cloud offerings like AWS components. They should be passionate about building reliable services, have experience with container systems, and strong organizational and interpersonal skills. Familiarity with languages like Java, Kotlin, Python, and JS, along with experience in microservice architecture and database administration, is highly valued.

Assistant - Athlete Evaluator

Company: Area Scouts

Location: Clifton, NJ / Remote

Posted Jan 23, 2025

Sales Executive CEE_DACH Region

Company: Trimble

Location: Remote

Posted Jan 23, 2025

Transporeon, a Trimble Company, is seeking a B2B Sales professional with at least 3 years of experience in complex logistics/transport processes. The role involves selling Transporeon's web-based SaaS solutions to new clients, driving changes, and being part of a transformation journey. The company offers a hunter mindset work environment, international collaboration, and a friendly recruitment process. Transporeon values diversity and inclusiveness, with programs in place to ensure all employees feel seen, heard, and welcomed.

Area Scouts | Sports - Regional Manager | Athlete Evaluator

Company: Area Scouts

Location: Remote

Posted Jan 23, 2025

Area Scouts is a rapidly growing athlete health and development platform, aiming to become the world's leading program. They offer full-time and part-time positions for sports coaches, instructors, trainers, physical therapists, evaluators, and scouts. The company is committed to preventing youth sports injuries through proper athlete development, and they provide comprehensive training, medical/dental benefits, and flexible schedules. Area Scouts emphasizes diversity, inclusion, and equal opportunity, and they promote within the organization. Their mission is to ensure athletes' health and provide high-level training at affordable costs.

Area Scouts | Sports - Regional Manager | Athlete Evaluator

Company: Area Scouts

Location: Remote

Posted Jan 23, 2025

Area Scouts is a rapidly growing athlete health and development platform, aiming to become the world's leading program. They offer full-time and part-time positions for sports coaches, instructors, trainers, physical therapists, evaluators, and scouts. The company is committed to preventing youth sports injuries through proper athlete development, and they provide comprehensive training, medical/dental benefits, and flexible schedules. Area Scouts emphasizes diversity, inclusion, and equal opportunity, and they promote within the organization. Their mission is to ensure athletes' health and provide high-level training at affordable costs.

WCM Industrial Efficiency Engineer

Company: Saint-Gobain

Location: Remote

Posted Jan 23, 2025

Saint-Gobain is seeking a WCM Industrial Efficiency Engineer to support the company's World Class Operational Excellence initiative. The role involves investigating and problem-solving plant performance issues, rationalizing and planning performance improvement activities, and teaching WCM Industrial Efficiency Pillar routines. The engineer will travel up to 75% across multiple U.S. Roofing sites, working closely with Plant Resources and pillar teams. Required qualifications include a Bachelor's Degree in mechanical engineering or similar, minimum five years of experience in continuous process manufacturing, and proficiency in Continuous Improvement, TPM, WCM principles. Saint-Gobain offers a comprehensive Total Rewards Program, emphasizing diversity, inclusion, and sustainability.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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