Strong Customer Service Skills Jobs in Remote

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Looking for Strong Customer Service Skills jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Remote area.

Senior Analyst, UM Authorization Strategy

Company: Oscar Health

Location: Payson, AZ / Remote

Posted Jan 23, 2025

Oscar, a tech-driven health insurance company, is seeking a Senior Analyst for Utilization Management Authorization Strategy. The role involves developing and analyzing key dashboards, driving operational excellence, and identifying strategic opportunities. The candidate will work cross-functionally, focusing on data-driven decisions and automation. They will report to the Director of UM Authorization Strategy and play a key role in shaping the company's overall strategy. The position is based in New York City, Tempe, or Los Angeles, with remote work options available. Qualifications include a bachelor's degree, 1+ years of relevant experience, and proficiency in SQL, data analysis, and storytelling.

Senior Solution Sales Executive

Company: ServiceNow

Location: Montreal, Canada / Remote

Posted Jan 23, 2025

ServiceNow, founded in San Diego in 2004 by visionary engineer Fred Luddy, is a global market leader in AI-enhanced technology. The company's intelligent cloud-based platform connects people, systems, and processes to improve work methods. The Solution Sales Manager role involves overseeing market success of specific product lines, supporting strategy and solution wins, and coaching team members. Qualifications include 7+ years of experience in specialty solutions, understanding of business sales processes, and traver required: 30-50%. ServiceNow is an equal opportunity employer, promoting diversity and inclusivity.

Represented Bodily Injury Adjuster (NE/OH) - Remote

Company: Allstate

Location: Remote

Posted Jan 23, 2025

Allstate is offering a remote Represented Bodily Injury Adjuster position with a competitive salary and comprehensive benefits. The role involves investigating automobile accidents, assessing coverage and damages, and negotiating settlements. The ideal candidate will have prior casualty claim handling experience, preferably in New England states or Ohio, and strong communication skills. The position requires working independently, managing time efficiently, and using critical thinking and problem-solving skills. Allstate provides a technology bundle, connectivity reimbursement, and a supportive work environment. The company is committed to diversity, inclusivity, and employee development.

Data Analysis

Company: Kyndryl

Location: Lima, Peru / Remote

Posted Jan 23, 2025

Sr. Product Manager (Clinical Reporting)

Company: iRhythm Technologies

Location: Gunnison, CO / Remote

Posted Jan 23, 2025

iRhythm Technologies is seeking a Senior Product Manager for Clinical Digital Products. The role involves leading an agile development team to create software tools for diagnosing cardiac arrhythmias. The ideal candidate should have 7+ years of product management experience, strong leadership skills, and a deep understanding of product management best practices. They should also have experience in healthcare or a similarly regulated industry. The company offers a competitive compensation package, excellent benefits, and a diverse and inclusive work environment.

Wind Hub Manager

Company: GE Vernova

Location: Abilene, TX / Remote

Posted Jan 23, 2025

The Wind Hub Manager role involves overseeing resources and logistics, performing maintenance services, and managing field services engineering. The manager will impact approaches, projects, and programs, and have significant input into priorities. They will ensure quality, efficiency, and effectiveness of their team. The role requires a Bachelor's degree or equivalent experience, and at least 3 years of advanced experience in Services & Resource Management. The base pay range is $78,800.00 - 105,000.00 - 131,200.00 USD, with additional benefits including healthcare, retirement plans, and tuition assistance.

Sr Enterprise Account Executive

Company: ServiceNow

Location: Philadelphia, PA / Remote

Posted Jan 23, 2025

ServiceNow, founded in 2004, is a global market leader in AI-enhanced technology, serving over 8,100 customers including 85% of the Fortune 500. The company aims to transform work processes through its intelligent cloud-based platform. The job posting is for a sales role, requiring 10+ years of software/solutions sales experience, ability to build C-suite relationships, and a customer success focus. The role involves developing relationships with C-suite personas, overseeing client relationship mapping, and being a trusted advisor to customers.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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