Strong Customer Service Skills Jobs in Remote

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Looking for Strong Customer Service Skills jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Remote area.

UNIX Specialist

Company: Kyndryl

Location: Bogota, Colombia / Remote

Posted Jan 23, 2025

Kyndryl is a company that designs, builds, manages, and modernizes mission-critical technology systems worldwide. They are committed to creating a more equitable, inclusive world. As a System Administrator, you'll solve complex problems, work with cutting-edge technology, and manage systems data for clients. The role is diverse and challenging, offering opportunities for growth and specialization across various industries. Kyndryl values diversity, inclusivity, and employee development, providing state-of-the-art resources, learning opportunities, and a supportive work environment.

Senior Product Manager, Platform- Capital One Software

Company: Capital One

Location: McLean, VA / Remote

Posted Jan 23, 2025

Capital One Software is seeking a Senior Product Manager to contribute to and deliver strategic agenda for core Platform products. The role involves driving product vision into development teams, translating vision into delivery objectives, and providing customer-informed guidance. The ideal candidate should have a strong technical background, be curious, and stay updated with emerging trends. They should also have experience in Agile product management and understanding of iterative software delivery.

Senior Customer Success Manager

Company: Samsara Inc.

Location: Remote

Posted Jan 23, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking a Customer Success Manager. This role involves working closely with customers to understand their unique challenges, customizing Samsara for their needs, and becoming their long-term partner. The ideal candidate should have 2-5 years of experience in Customer Success, account management, or consulting, preferably with SaaS experience. They should be solutions-oriented, passionate, and thrive in a fast-paced environment. The role offers the opportunity to impact industries that run our world, with a focus on safety, efficiency, and sustainability. Samsara values diversity and offers a competitive total compensation package along with flexible working options.

Director, Data Science, Earnix Design

Company: Liberty Mutual Insurance

Location: Boston, MA / Remote

Posted Jan 23, 2025

Liberty Mutual's Insights & Solutions group is seeking an Assistant Director or Director, Data Science to lead the design and build of major pricing and underwriting programs in Earnix. The role involves leading a team to build pricing and underwriting programs, creating and maintaining rigorous data models, facilitating design of Rate Order Calculations, and coordinating with tech and data solutions teams. The ideal candidate should have a strong understanding of rating algorithm structures, broad knowledge of predictive analytic techniques, and advanced knowledge of predictive toolset. Liberty Mutual fosters a diverse, equitable, and inclusive workplace, offering comprehensive benefits and continuous learning opportunities.

Area Business Manager, Columbus, OH

Company: Blueprint Medicines

Location: Columbus, OH / Remote

Posted Jan 23, 2025

Principal Software Security Engineer

Company: Autodesk

Location: Remote

Posted Jan 23, 2025

Autodesk is seeking a Principal Product Security Engineer to join their team in revolutionizing the AEC industry. The role involves adding offensive security expertise to a team of passionate technologists, uncovering security improvements, and improving systems, processes, and practices. The engineer will have the flexibility to engage across multiple teams and geographies, providing support and advice. They will own and mature the SSDLC across AEC teams, attend security conferences, and improve vulnerability and 0-day response processes. Minimum qualifications include a degree in cybersecurity/computer science, 5+ years of hands-on offensive security experience, and experience with various programming languages. Preferred qualifications include experience with writing reports, familiarity with modern software practices, and knowledge of security disciplines outside of offensive security.

Licensed Sales Representative - National General

Company: Allstate

Location: Remote

Posted Jan 23, 2025

National General Insurance, a part of The Allstate Corporation, offers a unique opportunity for Insurance Sales Agents. This role involves using cutting-edge technology to provide quotes and sell policies across multiple insurance lines and carriers. The agent is responsible for providing excellent client service, identifying customer needs, and meeting them using sales tools and techniques. Key performance indicators include sales, productivity, and quality requirements. The company offers career paths with increasing base pay and incentive pay. Unlicensed candidates can join with paid licensing training and a $700 bonus for having Property & Casualty and/or general lines licensure. The first-year earning potential is $45k to $55k, increasing to $65k to $70k in the second year, and $80k to $100k+ in the third to fourth years. The role offers a flexible work environment, comprehensive benefits, and entrepreneurial culture. No insurance license? No problem! The company provides training and testing. Minimum skills include a high school diploma, Property & Casualty License (preferred but not required in certain states), and strong sales skills.

Staff Applied Scientist

Company: Samsara Inc.

Location: Remote

Posted Jan 23, 2025

Samsara, a pioneer in the Connected Operations™ Cloud, is seeking a Staff Applied Scientist for a remote role in the US or Canada, excluding the San Francisco Bay Area and NYC Metro Area. The role involves leading design and implementation of critical AI product initiatives, working with petabyte-scale data, and partnering across business units. The ideal candidate should have a Masters or PhD in Computer Science, 5+ years of experience as a Scientist or Machine Learning Engineer, and proficiency in Python and Spark. Samsara offers competitive compensation, benefits, and a flexible working model.

Senior Manager, Strategy & BizOps

Company: Atlassian

Location: Sydney, Australia / Remote

Posted Jan 23, 2025

Atlassian, a distributed-first company, is seeking a Senior Manager of Strategy and Business Operations. The role involves driving ITSM strategy and projects, supporting leaders in decision-making, and contributing to executive-level discussions. The ideal candidate should be a self-starter, analytical, and comfortable with ambiguity. Atlassian offers a variety of perks and benefits, and values diversity and inclusion.

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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