Strong Customer Service Skills Jobs in Remote

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Looking for Strong Customer Service Skills jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Remote area.

Staff Data Scientist

Company: Andela

Location: Remote

Posted Nov 24, 2025

Andela is a global talent marketplace connecting top remote technical talent with companies. They leverage AI to enhance talent matching and client engagement. The company seeks a Staff Data Scientist to lead advanced statistical modeling and generative AI initiatives, driving innovation in talent marketplace platforms.

Paid Campaign Manager

Company: Cloudbeds

Location: Remote

Posted Nov 25, 2025

Cloudbeds is seeking an experienced Paid Campaign Manager to join their Marketing Operations team. The role involves managing global paid media campaigns, building ABM-style campaigns, optimizing budget pacing, collaborating with external partners, and experimenting with nontraditional demand generation tactics. The ideal candidate should have 5+ years of B2B SaaS paid media experience, strong budget management skills, familiarity with various ad platforms, and proficiency in Salesforce, Google Tag Manager, and data analysis tools.

Technical Program Manager - PMO

Company: GitLab

Location: Remote

Posted Nov 24, 2025

The role is for a Technical Program Manager to lead and contribute to cross-functional initiatives within GitLab's Engineering division. The position involves managing strategic technical programs, collaborating with stakeholders, driving program planning and execution, and fostering asynchronous communication. The ideal candidate should have 2-4 years of experience in technical program management or related roles, strong written communication skills, and the ability to work independently in a remote setting.

Associate Security Detection Engineer - Signals Engineering

Company: GitLab

Location: Remote

Posted Nov 24, 2025

The role involves joining the Signals Engineering team at GitLab to build and maintain a best-in-class signal development and detection engineering program. The team focuses on writing, maintaining, and testing threat detections with an emphasis on automation, LLM-aided efficiencies, and behavioral analysis. The ideal candidate should have experience in SOC detection engineering, incident response, or maintaining GitLab, along with an interest in cloud technologies, AI, and advanced detection capabilities.

Lead Technical Skills Enablement Program Manager - Customer Succes

Company: HubSpot

Location: Remote

Posted Nov 24, 2025

This job posting seeks a Technical Skills Enablement Program Manager to build technical expertise for Customer Success teams, focusing on troubleshooting, training, and scalable competency frameworks. The role involves collaborating with cross-functional teams, developing training content, managing vendor relationships, and measuring the impact of technical enablement initiatives. Key qualifications include 5+ years of experience in technical enablement, deep HubSpot product knowledge, and strong program management skills.

Senior Solutions Architect - Optimization

Company: D-Wave Quantum

Location: Remote

Posted Nov 24, 2025

This job description outlines a role focused on developing quantum optimization solutions for customer applications, requiring expertise in Python and optimization tools. The position emphasizes collaboration with internal teams and external customers, along with technical leadership and project delivery. It highlights DWave's commitment to innovation, inclusivity, and employee growth through competitive compensation and a supportive work environment.

Business Intelligence Data Developer

Company: Guidehouse

Location: Remote

Posted Nov 24, 2025

The job posting is for a Business Intelligence Data Developer position in a GCP environment. The role involves designing data models, migrating transformations to BigQuery, collaborating with teams, and modernizing legacy applications. The position requires 6+ years of IT experience, BigQuery expertise, and knowledge of BI tools. The annual salary range is $113,000 to $188,000.

Product Manager (Clinical & AI Imaging)

Company: Henry Schein One

Location: Remote

Posted Nov 24, 2025

This job offers a Product Manager role with opportunities to shape dental tech innovations, collaborate across teams, and enjoy competitive compensation and benefits.

Enterprise Customer Success Manager (French speaker)

Company: Canonical

Location: Remote

Posted Nov 24, 2025

The role of an Enterprise Customer Success Manager at Canonical involves developing trust with customers, providing the best possible experience, and aligning expectations to facilitate adoption of new products or services. The position requires native French language skills, excellent English, and a strong background in IT with exposure to topics such as Linux OS, data applications, storage, cloud computing, networking, security, migration, and IoT. The role offers a distributed work environment, personal learning and development budget, annual compensation review, and various benefits.

Senior Database Automation Engineer

Company: Upwork

Location: Remote

Posted Nov 24, 2025

Upwork is a global work marketplace connecting businesses with skilled professionals. The company offers a hybrid workforce solutions team and a data infrastructure team focused on database engineering and automation. The role involves designing and implementing Python-based automation frameworks, collaborating with infrastructure teams, optimizing database performance, and participating in on-call shifts. Upwork values diversity, inclusion, and offers opportunities to work on challenging projects with a supportive global team.

Senior Build & Release Engineer - Star Trek Fleet Command

Company: Scopely

Location: Remote

Posted Nov 24, 2025

Scopely is seeking a Senior Build and Release Engineer to join their Star Trek Fleet Command team. The role involves working with a team of engineers, setting up and maintaining build systems, automating build processes, managing the build pipeline, and collaborating with cross-functional teams. The ideal candidate should have experience in build and release roles, knowledge of version control systems and build management tools, and a strong understanding of software build and release processes.

Sales Development Representative - Segment

Company: Twilio

Location: Remote

Posted Nov 24, 2025

The job posting is for a Sales Development Representative position at Twilio Segment. The role involves researching and generating prospective customers, breaking into new markets, achieving sales goals, and working closely with Account Executives. The company values diverse experiences and encourages everyone who meets the qualifications to apply.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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