Strong Customer Service Skills Jobs in San Francisco, CA

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Looking for Strong Customer Service Skills jobs in San Francisco, CA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the San Francisco, CA area.

Internal Communications Technical Designer

Company: Apple

Location: Cupertino, CA

Posted Sep 06, 2025

The ideal candidate is a self-starter who is adept at translating highly technical content into a clear and compelling story-with pixel-perfect precision.

Manager 3, Customer Experience

Company: Intuit

Location: San Diego, CA

Posted Sep 06, 2025

Proven experience in service experience strategy, customer experience design, or related field with a focus on service delivery.

Data Scientist- Data Cloud

Company: Apple

Location: San Diego, CA

Posted Sep 06, 2025

In your role as a Data Scientist you will: * Design and implement complex analytical models using dbt, SQL, and Python * Optimize and create data extraction…

Welder

Company: Hydraulics International, Inc.

Location: Chatsworth, CA

Posted Sep 06, 2025

Cultivate a strong rapport and working relationships with key engineering and manufacturing staff and demonstrate effective cross-functional collaboration with…

Staff Data Scientist

Company: Intuit

Location: Mountain View, CA

Posted Sep 06, 2025

Solid communication skills: Demonstrated ability to explain complex technical issues to both technical and non-technical audiences.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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