Strong Customer Service Skills Jobs in San Francisco, CA

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Looking for Strong Customer Service Skills jobs in San Francisco, CA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the San Francisco, CA area.

Analyst, Attack Surface Management (ASM)

Company: USC

Location: Los Angeles, CA

Posted Sep 04, 2025

Solid technical knowledge and troubleshooting skills. Thorough understanding of technology, tools, policies, and standards related to security systems and…

Consulting Solutions Engineer - High-Tech Strategics (Bay Area)

Company: NetApp

Location: Santa Clara, CA

Posted Sep 04, 2025

You will play a crucial role in developing and executing technical account strategies, fostering strong relationships with key stakeholders, and using in-depth…

BI Developer/Reporting Analyst

Company: Piper Companies

Location: San Antonio, TX

Posted Sep 04, 2025

Keywords: collections, recovery, delinquency buckets, 30 DPD, 60 DPD, 90+ DPD, roll rates, charge-off metrics, collection strategies, letters, calls, digital…

Journeyman/Lead Carpenter

Company: CROSS

Location: San Antonio, TX

Posted Sep 04, 2025

This role requires overseeing large-scale custom carpentry projects, coordinating with contractors and tradespeople, and ensuring work meets the highest…

Analyst, Trojan Secure

Company: USC

Location: Los Angeles, CA

Posted Sep 04, 2025

Knowledge of social engineering tactics and the ability to design exercises that test and enhance the university’s preparedness for cyber threats.

Janitor - Mission Valley Chili's

Company: Chili's

Location: San Diego, CA

Posted Sep 04, 2025

Able to use mops, chemicals, and cleaning equipment. Our Janitorial Team Members are responsible for setting the pace for a great clean, sanitary shift.

Senior Staff Partner Solutions Architect, Global Partner Engineering

Company: Google

Location: Los Angeles, CA

Posted Sep 04, 2025

You will also be able to build tools and automate products, oversee the technical execution and business operations of Google's partnerships, as well as develop…

Supply Chain Risk Analyst

Company: General Atomics and Affiliated Companies

Location: Poway, CA

Posted Sep 04, 2025

The ability to identify issues, analyze data and develop solutions to a variety of complex problems. Administers daily operational aspects of one or more…

Client Advisor (Part Time Sales Associate)

Company: CH Carolina Herrera

Location: San Diego, CA

Posted Sep 04, 2025

For the company clientele, providing excellent customer service and driving customer loyalty. Processing transactions accurately and efficiently.

Software Engineer I

Company: Disney Entertainment and ESPN Product & Technology

Location: Glendale, CA

Posted Sep 04, 2025

Bachelor’s degree in Computer Science or comparable field of study, and/or equivalent work experience. This is a unified team responsible for the engineering of…

Software Engineer in Test, Siri AI Quality Engineering

Company: Apple

Location: Cupertino, CA

Posted Sep 04, 2025

Experience developing test plans, test cases, assessing risk, and filing appropriate defects. You will be responsible for creating and maintaining automated…

Customer Service Representative (CSR)

Company: Square One Enterprise Inc

Location: National City, CA

Posted Sep 04, 2025

Deliver outstanding customer service while driving sales and building long-term customer relationships. Track sales goals, customer feedback, and product…

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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