Strong Customer Service Skills Jobs in San Francisco, CA

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Looking for Strong Customer Service Skills jobs in San Francisco, CA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the San Francisco, CA area.

Senior Software Engineer – AI Platform

Company: General Motors

Location: Mountain View, CA

Posted May 17, 2025

Our core responsibilities include building and scaling core AI infrastructure and tools to enable rapid development, training, fine-tuning, evaluation, and…

Biometrics AI Solutions Engineer

Company: Qualcomm

Location: San Diego, CA

Posted May 16, 2025

Contributes to discussion of design reviews for subsystem development; defines design constraints for a specific project; identifies solutions to meet design…

Staff Software Engineer – AI Platform

Company: General Motors

Location: Mountain View, CA

Posted May 17, 2025

Our core responsibilities include building and scaling core AI infrastructure and tools to enable rapid development, training, fine-tuning, evaluation, and…

Algorithms and AI Principal Engineer

Company: ASML

Location: San Jose, CA

Posted May 17, 2025

Ability to understand customer problems, define technical directions, and conduct independent research to provide high quality solutions within time and cost…

Call Center Representative

Company: California Retina Associates

Location: Chula Vista, CA

Posted May 16, 2025

Will handle inbound and outbound calls to patients to answer questions, schedule appointments, and provide information regarding services, and current…

Call Center Representative/Arabic Speaking 1+ Year Call center Experience

Company: American Eye Associates

Location: Chula Vista, CA

Posted May 16, 2025

Will handle inbound and outbound calls to patients to answer questions, schedule appointments, and provide information regarding services, and current…

Integrated Visual Designer

Company: ThoughtSpot

Location: Mountain View, CA

Posted May 16, 2025

Bonus: experience with motion design, and GenAI tools like Runway, Descript, or ElevenLabs. A strong portfolio showcasing digital campaigns, social media, and…

Software Engineer

Company: Zoom

Location: San Jose, CA

Posted May 16, 2025

Lead the development and implementation of a comprehensive suite of database management tools and platforms, using Java as the primary development language;

Daycare/Preschool Teacher

Company: Little Sunshine's Playhouse & Preschool

Location: San Antonio, TX

Posted May 17, 2025

A bevy of benefits and perks (some limited to our full-time staff): NO NIGHTS AND NO WEEKENDS. Health, dental, vision and life insurance.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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