Strong Customer Service Skills Jobs in USA

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Looking for Strong Customer Service Skills jobs in USA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the USA area.

Gainsight Administrator & CX Ops Analyst

Company: Cribl

Location: USA

Posted Dec 03, 2024

The job posting is for a Gainsight Administrator and CX Ops Analyst to drive customer success strategies and operationalize the Cribls customer success platform. The role requires experience in operations, data analysis, and project management, as well as excellent communication and presentation skills.

Senior Analytics Engineer

Company: Patriot Software

Location: USA

Posted Dec 03, 2024

The text is a job description for a Senior Data Analyst role at Patriot Software, a fully remote company. The role involves business intelligence, analytics, and data modeling. The company values data-driven decisions, customer obsession, and continuous learning. The position requires experience in analytics, SaaS at a fintech company, and data modeling for data warehouses. The company offers benefits such as paid time off, medical insurance, and 401k with company match.

Manager, Engineering - Core Services, Infrastructure

Company: Airbnb

Location: USA

Posted Dec 03, 2024

The text describes the infrastructure team at Airbnb, highlighting their work on globalization services, language models, and AI-powered localization. The team values human connections and customer-centricity, and is responsible for shaping the vision and technical strategy for the company's cloud-native strategy.

Manager, Engineering - Web Platform

Company: Airbnb

Location: USA

Posted Dec 03, 2024

The Web Platform team at Airbnb is looking for a manager to lead a team of engineers and improve the productivity of web developers. The team focuses on providing foundational libraries, frameworks, and tools for development, testing, and release. The manager will partner with tech leads to shape the team's strategy and deliver projects that improve the productivity of web engineers.

Staff DevOps Engineer

Company: Pocket Worlds

Location: USA

Posted Dec 03, 2024

Pocket Worlds is seeking a Staff DevOps Engineer with extensive experience in DevOps, AWS, Kubernetes, and MongoDB. The role involves supporting the backend team, taking ownership of the entire DevOps stack, and driving future development. The ideal candidate values career growth and is excited about bringing a virtual universe to life. The company offers meaningful equity, equipment allowance, healthcare, 401k, pension, unlimited PTO, and an education training stipend. Pocket Worlds is an Equal Employment Opportunity and Affirmative Action employer.

Contracts Administrator

Company: The Wonderful Company

Location: USA

Posted Dec 03, 2024

The Wonderful Company is seeking a detail-oriented multitasking teammate to join the Corporate Legal team as a contracts administrator. The role involves rolling out, managing, and maintaining the newly implemented Onit Contract Lifecycle Management CLM program for the company's clients across the Wonderful family of businesses. The successful candidate will also support the attorneys in the Corporate Legal Department with tasks such as contract drafting, review, and analysis. The company offers a competitive hourly rate of $4000-$4400, comprehensive medical coverage, vision and dental plans, a 401k with match, and more.

Group Product Manager I - Activation

Company: Pinterest

Location: USA

Posted Dec 03, 2024

The Growth org is looking for a Group Product Manager for Activation to lead a team and drive the end-to-end experience for new and returning Pinterest users. The role requires 5+ years of product management experience, prior experience with user growth, and strong communication and relationship-building skills.

Payments Platform Manager

Company: Airbnb

Location: USA

Posted Dec 03, 2024

The job posting is for a Payments Product Manager at Airbnb, responsible for building a world-class payments and commerce organization. The role involves driving payments funds and ledger vision and strategy, developing and executing a comprehensive multi-year roadmap, and collaborating with cross-functional teams.

Healthcare Project Manager

Company: Acentra Health

Location: USA

Posted Dec 03, 2024

Acentra Health is looking for a Healthcare Project Manager to manage end-to-end processes for software or multiple products and business process services. The selected candidate will work with customers, functional and matrix managers, and staff to ensure projects are delivered on schedule and within budget. The company values experience, project management skills, and the ability to meet and enforce deadlines.

Clinical Psychologist

Company: LifeStance Health

Location: USA

Posted Dec 03, 2024

The text is an advertisement for a job opening for a Psychologist in the Del Mar area. The position offers a sign-on bonus, competitive compensation, flexible work schedules, telemedicine and in-person flexibility, generous benefits, a collegial work environment, new offices, full administrative support, and the latest in digital technology. The ideal candidate should be fully licensed and credentialed in CA, experienced with caring for adult and child and adolescent populations, and passionate about patient care and clinical excellence.

Director of Product Finance

Company: Extremenetworks

Location: USA

Posted Dec 03, 2024

The Director of Finance Product Organization will be responsible for budgeting, forecasting, financial modeling, and other financial planning and analysis duties. This high visibility role requires significant interaction with peers, cross-functional teams, and executive leadership. The position reports to the SVP of FPampA and includes serving as a Finance Business Partner to the EVP and Chief Product & Technology Officer, leading a team, managing financial planning activities, providing analytical thought leadership, and driving continuous process improvements.

VP Marketing

Company: CloudQuery

Location: USA

Posted Dec 03, 2024

CloudQuery is a B2B SaaS company offering a powerful SQL-based platform for cloud governance. They aim to revolutionize cloud asset inventory and provide real-time insights into cloud assets and configurations. The company is seeking a Vice President of Marketing to lead their marketing strategy and execution as they continue to scale.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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