Strong Customer Service Skills Jobs in USA

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Looking for Strong Customer Service Skills jobs in USA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the USA area.

Senior Program Manager

Company: Oddball

Location: USA

Posted Nov 24, 2024

Oddball is hiring a Senior Program Manager to work on a federal program that makes a positive impact on millions of Americans' daily lives. The company values learning, growth, and making a big impact. The job requires experience in personnel management, client-facing, SAFe and Agile, systems management, implementation, financial management, and technical competency.

Inside Sales Representative

Company: Superhuman

Location: USA

Posted Nov 24, 2024

Superhuman is a company that aims to revolutionize email communication and productivity. They are building a productivity platform of the future and are looking for a Velocity Inside Sales Representative to join their team. The role involves sourcing, landing, and expanding new contracts with small and medium-sized organizations.

Director of Sales Enablement

Company: Lumivero

Location: USA

Posted Nov 24, 2024

Lumivero is seeking a globally-minded strategic leader to join their team as the Director of Sales Enablement. The role involves developing and driving strategies to enable sales teams to achieve revenue targets, improve sales efficiency, and enhance customer acquisition and retention.

Senior Software Engineer - Ai

Company: Wasabi Technologies

Location: USA

Posted Nov 24, 2024

The job posting is looking for a Senior Software Engineer with experience in Golang to join a growing team. The role involves designing, developing, and maintaining robust software solutions, collaborating with engineers and technical teams, and troubleshooting issues.

Junior Systems Administrator

Company: COMPLY

Location: USA

Posted Nov 24, 2024

COMPLY is a high-growth organization that provides compliance solutions to clients globally. They are looking for a Junior Systems Administrator to join their IT Infrastructure Operations team.

Digital Insurance Agent

Company: Insurify

Location: USA

Posted Nov 24, 2024

Insurify is a fast-growing startup that is changing the way people compare and buy insurance. The company is looking for sales representatives to join their team and help them achieve their goals.

Technical Accounting Manager

Company: Cribl

Location: USA

Posted Nov 24, 2024

The job posting is seeking a Technical Accounting Manager to join the finance team, requiring a detail-oriented and self-motivated individual with strong knowledge of US GAAP and internal controls. The role involves diagnosing and resolving complex technical accounting issues, collaborating with cross-functional teams, and maintaining accounting policies and procedures.

Medical Network Operations Manager

Company: Futurhealth

Location: USA

Posted Nov 24, 2024

FuturHealth is seeking a Medical Network Operations Manager to join their growing team. The ideal candidate will have experience in project management, vendor management, and cross-functional collaboration in a healthcare or related industry. The role offers a flexible work environment, impactful work, career growth, and a collaborative culture.

Engineering Manager, Go-to-Market Systems

Company: Stripe

Location: USA

Posted Nov 24, 2024

Stripe is a financial infrastructure platform that aims to increase the GDP of the internet. The company is looking for a Demand Generation Systems team member to build measurable cross-channel messaging capability and accelerate customer journey.

Program Manager - Digital Twin Technologies

Company: CAI

Location: USA

Posted Nov 24, 2024

CAI is seeking a Program Manager with experience in digital twin and machine learning technologies to manage the end-to-end communication strategy, oversee knowledge management, and ensure seamless integration of the digital enablement program into consulting services.

Business Operations Manager (Scientific Department)

Company: Celerion

Location: USA

Posted Nov 24, 2024

Celerion is hiring a Business Operations Manager to support clinical research and development of lifesaving treatments. The role requires leadership, scientific background, and relationship-building skills to manage multiple projects and ensure client satisfaction.

Principal Engineer

Company: Avara

Location: USA

Posted Nov 24, 2024

Avara is a company that builds innovative products using blockchain technology, aiming to create a people-powered internet. They value diversity and inclusivity, and are looking for a Principal Engineer to lead the design and implementation of regulated payments infrastructure.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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