Strong Customer Service Skills Jobs in USA

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Looking for Strong Customer Service Skills jobs in USA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the USA area.

Senior DevOps Engineer

Company: Vannevar Labs

Location: USA

Posted Oct 31, 2024

Vannevar Labs is a defense software company that builds next-generation software for public servants. They are looking for a Senior DevOps Engineer to own build and deployment automation. The company offers a range of benefits and a competitive salary.

Senior Software Engineer I - Front End

Company: Wrapbook

Location: USA

Posted Nov 01, 2024

Wrapbook is a smart platform that makes production payroll and accounting easier, faster, and more secure. It provides a unified payroll platform that connects teams, empowers production teams to manage projects, and generates data-driven insights.

Sales Development Representative

Company: Seqera.io

Location: USA

Posted Oct 31, 2024

Seqera is a company that provides software for scientists to advance science and solve complex challenges. They are looking for a Sales Development Representative to help expand their reach in the life sciences industry.

Technical Project Lead

Company: Development Seed

Location: USA

Posted Oct 31, 2024

Development Seed is seeking a Technical Project Lead to manage a partnership with NASA, focusing on open science, AI-driven Earth science, and building tools for publicly funded research and data. The ideal candidate will have experience in technical project management, natural sciences, and research, with excellent communication and interpersonal skills.

Enterprise Customer Strategist

Company: Snappy

Location: USA

Posted Oct 31, 2024

Snappy is seeking an experienced Enterprise Customer Strategist to join their world-class Go To Market team. The role involves managing complex sales cycles, developing strategic enterprise relationships, and identifying new business opportunities. The company offers a supportive and flexible working environment, competitive compensation, and a range of benefits.

CRE Quality Assurance Analyst

Company: Bannerbank

Location: USA

Posted Oct 31, 2024

The job description is for a Senior CRE Quality Assurance Analyst responsible for auditing commercial real estate loan portfolios, educating staff on credit policy, and preparing reports. The role requires a bachelor's degree in a related field, 2+ years of experience, and knowledge of financial contracts, regulatory compliance, and customer service.

Staff Editor, Daily Desk

Company: The Athletic

Location: USA

Posted Oct 31, 2024

The Athletic is a digital sports media company that brings true sports fans closer to the athletes, teams, and leagues. They are hiring a staff editor for their Daily Desk to collaborate on breaking news and coverage opportunities.

French Packaging Designer

Company: Crunchyroll

Location: USA

Posted Oct 31, 2024

Crunchyroll is a company that helps people belong by delivering anime and manga content to a passionate community. They are looking for a dedicated designer to join their team for a one-year contract to create high-quality packaging materials for their home video business.

Study Management Lead

Company: PicnicHealth

Location: USA

Posted Oct 31, 2024

PicnicHealth is a company that is revolutionizing the way life sciences companies advance medicine. They provide immediate value to patients who power the research by curating their medical records and giving them access to their records through a patient portal. The company has raised over $100 million in venture capital and partners with top biopharma companies. They are looking for a Study Management Lead to oversee the execution of study management activities and ensure study integrity, patient safety, and regulatory adherence.

Customer Success Manager

Company: Relocity

Location: USA

Posted Oct 31, 2024

Relocity is a company that provides a global mobility experience for enterprises, enabling them to attract, retain, and engage talent globally. The company is looking for a Customer Success Manager to manage client relationships, drive engagement, and ensure maximum value from their solutions.

Senior Test Automation Engineer

Company: Eleks

Location: USA

Posted Oct 31, 2024

ELEKS is looking for a Senior Test Automation Engineer to work on a Content Management Platform project. The job requires strong knowledge of automated testing tools, load testing tools, and software quality assurance. The responsibilities include reviewing project requirements, developing automation scripts, and communicating with customers.

Senior Software Engineer, Frontend Platform

Company: Cresta

Location: USA

Posted Oct 31, 2024

Cresta is a company that aims to revolutionize the contact center industry by using AI and human intelligence to unlock customer insights and automate conversations. The company has a world-class team of experts and has been recognized as one of the top private AI companies in the world.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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