Strong Customer Service Skills Jobs in USA

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Looking for Strong Customer Service Skills jobs in USA? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the USA area.

Microsoft 365 Operations Engineer

Company: EVERSANA

Location: USA

Posted Dec 07, 2025

EVERSANA is a global company with over 7000 employees committed to creating next-generation commercialization services for the life sciences industry. They prioritize improving patient lives, embracing diversity, and fostering an inclusive culture. The company offers a Microsoft 365 Operations Engineer role focused on administering, optimizing, and supporting Microsoft 365 services.

Sr Coordinator-Compliance Office

Company: American Specialty Health Incorporated

Location: USA

Posted Dec 06, 2025

American Specialty Health Incorporated is seeking a Senior Coordinator, Compliance Office to join their Regulatory Strategic Development department. The role involves supporting the company's compliance initiatives, risk assessments, audit requests, and project coordination. The position requires a bachelor's degree, proficiency in MS Office, and 1 year of experience in regulatory compliance or a legal department.

Product Owner - AI Transformation

Company: Insight

Location: USA

Posted Dec 06, 2025

The job posting is for a Product Owner AI Transformation Initiatives role at Insight, a Fortune 500 company. The role involves contributing to the vision and implementation of AI transformation solutions, managing relationships with stakeholders, and collaborating with various teams. Insight offers benefits like remote work flexibility, a focus on people and technology, and opportunities for career growth.

Service Insurance Assistant - Commercial

Company: Liberty Mutual Insurance

Location: USA

Posted Dec 06, 2025

This job description outlines a customer service role in an inbound call center with training support, growth opportunities, and a focus on problem-solving. It highlights benefits like competitive pay, inclusive culture, and professional development while detailing responsibilities and qualifications.

Site Reliability Engineer - AI Development

Company: Insight

Location: USA

Posted Dec 07, 2025

The job posting is for a Site Reliability Engineer (SRE) role at Insight, a Fortune 500 company. The role involves ensuring the stability, performance, and scalability of their AI agent tool. The company offers a flexible remote work policy, competitive compensation, and a focus on employee well-being and career growth.

Senior Engineering Manager

Company: Grafana Labs

Location: USA

Posted Dec 06, 2025

The role is a leadership position managing a distributed engineering team to build observability solutions on Grafana Cloud. It involves shaping product strategy, fostering team culture, and collaborating with cross-functional teams to deliver high-quality user experiences.

AI/MLOps Engineer

Company: Insight

Location: USA

Posted Dec 07, 2025

This job offers remote work flexibility, a competitive salary, and opportunities for growth within a reputable company. The role involves developing AI solutions and managing infrastructure, with benefits including flexible work arrangements and career development.

Services Technician

Company: Insight

Location: USA

Posted Dec 07, 2025

This job posting highlights a Services Technician role with remote work flexibility, competitive salary, and opportunities for career growth. The company emphasizes its strong reputation, innovative technology, and commitment to employee well-being through benefits like remote work flexibility and core values of Hunger, Heart, and Harmony.

Backend Developer

Company: Insight

Location: USA

Posted Dec 06, 2025

The job posting is for a Backend Developer AI position at Insight, a Fortune 500 company. The role involves developing serverside logic, APIs, and data processing for AIdriven applications using Python and Google Cloud Platform. The company offers a flexible remote work policy, competitive compensation, and a focus on employee wellbeing and career growth.

Integrated Marketing Manager

Company: Pricefx

Location: USA

Posted Dec 06, 2025

Pricefx is a leading SaaS Pricing, Price Optimization, and Management provider with consistent annual growth. The company values flexibility, diversity, and inclusion, offering remote work opportunities and a warm, welcoming environment. The Integrated Marketing Manager role involves leading integrated scalable growth strategies, lifecycle engagement initiatives, and account-based marketing programs to drive measurable business impact.

Integrated Marketing Specialist

Company: Pricefx

Location: USA

Posted Dec 06, 2025

Pricefx is a leading SaaS Pricing, Price Optimization, and Management provider with consistent annual growth. The company values flexibility, diversity, and inclusion, offering remote work opportunities and a warm, welcoming environment. The Integrated Marketing Specialist role focuses on executing and optimizing integrated scale programs, with responsibilities including program execution, event coordination, digital and content support, and more.

Principal Sales Engineer

Company: Kalepa

Location: USA

Posted Dec 06, 2025

This job posting highlights a Sales Engineer role with a competitive salary range of $150-$170K OTE $215K, offering benefits like equity options, comprehensive healthcare, and global team offsites. The position emphasizes collaboration with cross-functional teams, technical expertise in AI/ML, and opportunities to influence product development and client success.

Frequently Asked Questions

What are the typical salary ranges by seniority for Strong Customer Service roles?
Entry‑level agents earn $45k–$60k annually, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and service leads or managers $110k–$140k, with bonuses linked to CSAT and NPS targets.
Which skills and certifications are required in this field?
Proficiency in Zendesk, Salesforce Service Cloud, Freshdesk, Intercom, and Jira Service Management is essential. Certifications such as Zendesk Certified Support Specialist, Salesforce Certified Service Cloud Administrator, ITIL Foundation, and CompTIA IT Fundamentals are highly valued.
Is remote work available for Strong Customer Service positions?
Yes, many employers—Shopify, Dell, Salesforce, and independent CX agencies—offer fully remote or hybrid roles with flexible hours, 24/7 support rotations, and virtual collaboration tools like Teams and Slack.
What are the career progression paths in Strong Customer Service?
Typical ladder: Customer Support Rep → Senior Rep → Team Lead → Manager → Director of Customer Experience → VP of Customer Success. Advancement requires additional certifications, leadership training, and demonstrated impact on churn and satisfaction metrics.
What industry trends are shaping Strong Customer Service skills?
AI chatbots and automated ticket triage, hyper‑personalized support via CRM integration, predictive analytics for churn prevention, and a shift toward subscription‑based revenue models are driving demand for data‑driven, tech‑savvy service professionals.

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