Strong Customer Service Skills Jobs in Washington DC

Positions 103,228 Updated daily

Looking for Strong Customer Service Skills jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Strong Customer Service Skills position in the Washington DC area.

Thermite Welder - RAILROAD EXPERIENCE REQUIRED

Company: RailWorks Corporation

Location: Washington State

Posted Sep 09, 2025

RailWorks also offers opportunities to grow your career, develop your skills and pursue success. Works outdoors at railroad construction sites.

Emergency Department RN (Relocation to Sunny Eastern Washington)

Company: MultiCare Health System

Location: Washington State

Posted Sep 23, 2025

Washington RN license (or eligible). Active BLS, ACLS, and PALS certifications. On-site STAT lab with lab assistants. *Up to $10,000 relocation assistance*.

E-Commerce Web Developer

Company: Fabspeed Motorsport

Location: Fort Washington, PA

Posted Sep 29, 2025

A degree in Computer Science, Software Development, or related field. Provide technical support and enhancements for existing web properties.

Development Project Manager

Company: Metropolitan Companies

Location: Fort Washington, PA

Posted Sep 22, 2025

Must have technical proficiency and knowledge in Microsoft office (Word, Excel, and Outlook). Manage project bidding process, proforma and budget preparation…

Registered Nurse On Call - $1,000 signing BONUS!!

Company: Caring Hospice Services

Location: Fort Washington, PA

Posted Sep 26, 2025

Responds to calls promptly when received from answering service. Must be Licensed as an RN in the state of PA.

Floor Technician

Company: Healthcare Services Group, Inc.

Location: Fort Washington, PA

Posted Sep 26, 2025

In this role, you will maintain clean and orderly floors in a variety of campus environments, ensuring a safe and welcoming atmosphere for students, faculty,…

Utility & Powerline Infrastructure Project Manager (Five-years exp as PM REQUIRED)

Company: Palouse Power, LLC

Location: Washington State

Posted Sep 30, 2025

Communicate daily with clients to understand their needs and represent them effectively in the field. Collaborate with Palouse Power Management and other…

Customer Service Associate

Company: Plymouth Rock Assurance Corporation

Location: Fort Washington, PA

Posted Sep 25, 2025

Cultivate strong relationships with our agents and partners, contributing to our collaborative work environment. Proficiency in computer skills and data entry.

School Custodian

Company: Healthcare Services Group, Inc.

Location: Fort Washington, PA

Posted Sep 13, 2025

Compliance with COVID-19 vaccination policies, as required by state, local, and/or customers. Follow infection control and universal precautions to maintain a…

Travel Pharmacist Flexible Schedule

Company: SEATTLE PHARMACY RELIEF

Location: Washington State

Posted Sep 30, 2025

Must have active Washington State pharmacist license. Adhere to all company, local, state, and federal laws and guidelines, including HIPAA fraud, waste and…

Aerospace Machinist

Company: Atlas Staffing

Location: Washington State

Posted Sep 18, 2025

Two-year technical degree in a related field (preferred). Utilizing machinist’s hand tools and precision measuring instruments to ensure compliance with…

Frequently Asked Questions

What are typical salary ranges by seniority in Strong Customer Service roles?
Junior Technical Support Specialists earn $45k–$60k, mid‑level reps $60k–$80k, senior specialists $80k–$110k, and Customer Success Managers $100k–$140k. These ranges reflect experience with Zendesk, Salesforce, and data‑driven CSAT analysis.
What skills and certifications are required?
Core skills include Zendesk administration, Salesforce CRM, Intercom integration, NPS & CSAT analytics, conflict resolution, and empathy. Certifications such as Zendesk Certified Support Specialist, Salesforce Administrator, and CompTIA IT Fundamentals boost credibility and salary prospects.
Is remote work common in this category?
Yes, 80% of Strong Customer Service positions are fully remote or hybrid. Companies rely on Slack, Zoom, and remote desktop tools to maintain real‑time support and team collaboration.
What career progression paths exist?
Typical paths progress from Support Rep → Technical Specialist → Team Lead → Customer Success Manager → Director/VP of Customer Success. Each step adds responsibility in strategy, data analytics, and cross‑functional leadership.
What industry trends affect Strong Customer Service roles?
Key trends include AI‑driven chatbot ops, predictive support using machine learning, omnichannel ticketing, real‑time CSAT dashboards, and a shift toward proactive, data‑driven engagement strategies.

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