Strong Customer Service Skills Jobs
1,808,918 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Senior Solutions Consultant
Company: Apollo.io
Location: USA
Posted Dec 16, 2025
This text describes a Senior Solutions Consultant role at Apolloio, highlighting responsibilities such as technical discovery, sales partnership, POC execution, and solution design. It outlines requirements like GTM tech experience, integration expertise, and cross-functional collaboration. The company emphasizes an AI-native culture, growth opportunities, and benefits like equity, bonuses, and global travel coverage.
Senior Software Engineer - New Markets & Models
Company: Grow Therapy
Location: USA
Posted Dec 16, 2025
Grow seeks a fullstack engineer to build systems for new partnerships and growth. The role offers high-impact work with strategic influence and national scale opportunities.
Sales Development Representative
Company: Grafana Labs
Location: Israel
Posted Dec 16, 2025
This job description highlights a demanding yet rewarding Sales Development Representative role at Grafana Labs, emphasizing proactive work, team collaboration, and career growth opportunities. The position offers competitive compensation, a supportive team environment, and the chance to contribute to both community and business goals.
Senior Product Analyst
Company: Grafana Labs
Location: USA
Posted Dec 16, 2025
This job posting highlights a remote Senior Product Analyst role at Grafana Labs with opportunities to work on analytics tools, collaborate with cross-functional teams, and contribute to open-source documentation. The position offers competitive compensation, RSUs, and a focus on measuring documentation effectiveness. Requirements include SQL skills, experience with analytics tools, and collaboration across teams.
Assessment Item Specialist
Company: Newsela
Location: USA
Posted Dec 16, 2025
Newsela relies on diverse contributors for content creation and educational resources, emphasizing engagement and cultural responsiveness.
Technical Lead
Company: Nearform
Location: Ireland
Posted Dec 16, 2025
Nearform offers a permanent Technical Lead role in Ireland with remote options and travel. The position includes competitive benefits, flexible work, and a collaborative environment. The company emphasizes innovation, technical excellence, and professional growth.
Senior/Lead Javascript Developer
Company: Upwork
Location: Europe
Posted Dec 16, 2025
Upwork's job posting highlights their global platform, a Senior Software Engineer role with extensive tech requirements, and commitment to diversity. The position emphasizes collaboration, scalability, and professional growth while promoting inclusive workforce practices.
New Business Account Executive
Company: GitLab
Location: Canada
Posted Dec 16, 2025
This job description highlights a high-growth sales role focused on new business development, market expansion, and impactful contributions to company growth. It emphasizes skills in prospecting, consultative selling, and strategic territory planning, while showcasing a dynamic team environment with opportunities for development and success.
Senior Product Analyst
Company: Grafana Labs
Location: Germany
Posted Dec 16, 2025
This job posting describes a fully remote Senior Product Analyst role at Grafana Labs in Germany, focusing on analytics for documentation artifacts, collaboration with cross-functional teams, and measuring documentation effectiveness. It highlights competitive compensation and opportunities to work with tools like Grafana, BigQuery, and dbt, while emphasizing open-source contributions and shared ownership through RSUs.
Director - Customer Advocacy
Company: GitLab
Location: EMEA
Posted Dec 16, 2025
The text describes a leadership role in customer advocacy at GitLab, emphasizing opportunities to drive revenue, build strategic relationships, and influence business outcomes through customer-centric initiatives. It highlights collaboration across teams and the impact of customer stories on organizational growth.
Exclusive Operations Executive
Company: Justlife
Location: Egypt
Posted Dec 16, 2025
Justlife is seeking skilled professionals for a fast-growing tech startup in Dubai, offering opportunities to shape the future of home services. The role includes key operations responsibilities, collaboration with teams, and benefits like remote work, vacation perks, and career development. The company emphasizes a positive work culture, continuous learning, and a supportive environment for employees.
Director, Regional Sales - New Business
Company: GitLab
Location: USA
Posted Dec 16, 2025
This role involves leading a sales team, developing strategies, and collaborating with departments to drive new business growth.