Strong Customer Service Skills Jobs
1,809,532 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Veeva Architect & Engineer
Company: IBM
Location: Chicago, US
Posted Dec 09, 2025
This job description outlines a leadership role in IBM's Veeva Practice, requiring technical expertise in healthcare solutions, client collaboration, and digital transformation initiatives. The position emphasizes architectural vision, technical skills, and communication abilities to deliver tailored solutions for life sciences organizations.
Software Developer
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description highlights a career at IBM Software focusing on developing AI-powered cloud-native solutions, working in dynamic collaborative teams, and contributing to innovative technologies. It emphasizes growth opportunities, technical expertise requirements, and the importance of problem-solving skills in a global environment.
PROCESS DELIVERY SPECIALIST-LEASE AND CONTRACT ADMINISTRATION
Company: IBM
Location: Chennai, IN
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on global client collaboration, digital transformation, and innovation. It emphasizes opportunities for career growth, strategic partnerships, and impactful work with industry leaders through technology platforms and mentorship.
Application Developer-Adobe Experience Manager
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 09, 2025
This text describes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and opportunities to drive digital transformation through technical expertise. It outlines responsibilities as an Application Developer specializing in Adobe Experience Manager and highlights required skills in AEM, Java, and digital experience platforms.
PROCESS INNOVATION PROFESSIONAL-RECORD TO REPORT
Company: IBM
Location: Chennai, IN
Posted Dec 09, 2025
This job description outlines an Assistant Manager role in IBM Consulting, emphasizing collaboration with global clients, career growth opportunities, and technical expertise in accounting processes. It highlights the company's focus on innovation, learning, and impactful work across industries.
Package Consultant-SAP BTM
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description outlines a role in IBM Consulting's Client Innovation Centers, focusing on process mining, ETL data handling, and collaboration with technical/business teams. It requires expertise in tools like Signavio Process Intelligence, SQL, and data transformation, along with analytical and communication skills.
Cloud Python Developer
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This job description highlights a role focused on backend development with Python, AWS integration, and collaboration with teams. It emphasizes innovation, problem-solving, and technical expertise in a dynamic environment.
Package Consultant SAP HANA FSCM. Cash & Liquidity, BCM
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
The text describes a senior SAP Consultant role at IBM Consulting, emphasizing collaboration with clients, innovation in hybrid cloud and AI, career growth opportunities, and expertise in SAP CLM and BCM. It highlights the importance of technical skills, compliance, and strategic partnerships in delivering impactful solutions.
Package Consultant-Workday HCM & Compensation
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 09, 2025
This text describes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and opportunities for professional growth. It outlines responsibilities involving technical expertise, project management, and implementation of Workday solutions, highlighting skills development and impactful client outcomes.
Application Developer-SAP ABAP
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This text describes a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, technical expertise in SAP technologies, and requirements for advanced education and experience in application development. It highlights opportunities for impactful work and professional growth.
Application Developer-Experience Front End
Company: IBM
Location: Pune, IN
Posted Dec 09, 2025
This text describes a senior SAP consultant role at IBM Consulting, highlighting opportunities for career growth, collaboration with global clients, and leadership in innovative technology solutions. It emphasizes strategic solution leadership, team management, and professional development across various industries.
Technical Specialist Intern 2026 (Lansing, MI)
Company: IBM
Location: Lansing, US
Posted Dec 09, 2025
This internship offers valuable experience in cloud and AI, with opportunities for skill development and collaboration in a supportive environment.