Strong Customer Service Skills Jobs
1,809,657 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Arquiteto de solução - cognitiva
Company: IBM
Location: SÃO PAULO, BR
Posted Dec 09, 2025
This text describes a senior professional role in IBM Consulting focused on innovation, collaboration, and technical expertise. It highlights opportunities to work with global clients, leverage advanced technologies like AI and cloud computing, and contribute to impactful projects through a culture of continuous learning and growth.
Sr. Process Analyst Finance & Administration Delivery - Order to Cash
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on digital transformation and client collaboration. The role involves processing accounts receivable, working with innovative companies, and leveraging technology platforms. It emphasizes career growth, mentorship, and impactful problem-solving in a supportive environment.
Q2C Professional
Company: IBM
Location: QUEZON CITY, PH
Posted Dec 09, 2025
This job description outlines a role in order management and dispute resolution, requiring strong communication, organizational skills, and a commitment to operational excellence in a fast-paced environment.
Data Engineer-Data Platforms-Azure
Company: IBM
Location: Kochi, IN
Posted Dec 09, 2025
The role involves working in IBM's delivery centers to deliver technical expertise and innovation, focusing on data analysis, predictive modeling, and collaboration with diverse teams using tools like Python and Spark.
Application Arhictect
Company: IBM
Location: Seoul, KR
Posted Dec 09, 2025
This job description outlines a Cloud Application Architect role at IBM Consulting, emphasizing collaboration with global clients, designing scalable cloud solutions, and leading technology selection. It highlights required qualifications including a bachelor's degree, 7+ years of experience, and expertise in cloud platforms like AWS and Azure.
Package Consultant-Oracle Cloud HCM
Company: IBM
Location: Kolkata, IN
Posted Dec 09, 2025
This text describes a consulting role at IBM focusing on hybrid cloud and AI solutions, emphasizing collaboration with clients, innovation, and career growth opportunities. Responsibilities include developing technical solutions, managing client relationships, and leveraging IBM's technology platforms to drive business impact.
Sr. Process Analyst Finance & Administration Delivery - Order to Cash
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description highlights a career in IBM Consulting focused on digital transformation, hybrid cloud, and AI initiatives. The role involves working with global clients, leveraging agile methodologies and technology platforms, while emphasizing career growth, innovation, and collaborative problem-solving in a supportive environment.
Senior SAP Consultant – Credit Management & TRM
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This text describes a senior SAP consultant role at IBM Consulting, emphasizing collaboration with global clients, technical expertise in SAP systems, leadership opportunities, and career growth through innovative solutions and industry expertise.
Business Transformation Consultant-Finance Analytics
Company: IBM
Location: Pune, IN
Posted Dec 09, 2025
This job description outlines a role as an IBM Consulting Cognos TM1 Developer requiring expertise in ETL processes, Python development, and integration of data pipelines. The position emphasizes collaboration with cross-functional teams and proficiency in Agile methodologies, with qualifications including 8+ years of experience and strong SQL skills.
BW Analytics Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 09, 2025
This text describes a Package Consultant role at IBM requiring expertise in SAP solutions, leadership skills, and technical knowledge. It outlines responsibilities such as business development, project delivery, and client workshops, along with educational and certification requirements.
Procurement
Company: IBM
Location: BANGALORE, IN
Posted Dec 09, 2025
This job description outlines the role of a Procurement Specialist at IBM, emphasizing responsibilities such as procuring goods/services, managing vendor relationships, and ensuring audit readiness. It highlights required skills like communication, ERP tools proficiency, and experience in procurement domains, while also mentioning preferred qualifications like a Master's degree and virtual client-facing abilities.
Application Developer
Company: IBM
Location: Jakarta, ID
Posted Dec 09, 2025
This job description outlines a career in IBM Consulting focused on ITSM development and client collaboration. The role involves enhancing ITSM modules, designing workflows, and integrating systems with external tools. Required skills include experience with JIRA, SQL, and programming languages, while the company emphasizes strategic partnerships and technology platforms to drive client impact.