Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Mid Market - Account Executive
Company: Assent
Location: Canada
Posted Dec 07, 2025
Assent is a fast-growing technology company that provides supply chain sustainability management solutions for complex manufacturers. They aim to bring transparency, sustainability, and fairness to the global community. The company is seeking an Account Executive to help achieve growth objectives by developing relationships with clients, prospecting new logos, and managing a complex sales cycle.
Microsoft 365 Operations Engineer
Company: EVERSANA
Location: USA
Posted Dec 07, 2025
EVERSANA is a global company with over 7000 employees committed to creating next-generation commercialization services for the life sciences industry. They prioritize improving patient lives, embracing diversity, and fostering an inclusive culture. The company offers a Microsoft 365 Operations Engineer role focused on administering, optimizing, and supporting Microsoft 365 services.
AI-First Engineering Lead (Storypilot)
Company: Storyteller
Location: Romania
Posted Dec 07, 2025
This job posting highlights a technical leadership role at a fast-growing SaaS company focused on AI-driven product development. The position emphasizes innovation, system design, and collaboration with global sports brands, offering opportunities to shape AI workflows and deliver measurable impact through technical leadership and team growth.
Backend Tech Lead – .Net / C#
Company: Varicent
Location: Mexico
Posted Dec 07, 2025
The job description highlights a role in a innovative tech team focused on developing cutting-edge solutions with modern tools. It emphasizes collaboration, remote flexibility, and career growth opportunities within a supportive and results-driven environment.
Senior Statistical Programmer (Pharma/CRO)
Company: MMS
Location: India
Posted Dec 07, 2025
MMS is an award-winning data-focused clinical research organization that values its employees and fosters a supportive, innovative work environment. The company supports the pharmaceutical, biotech, and medical device industries with its proven scientific approach to complex trial data and regulatory submission challenges. MMS offers exciting opportunities for career advancement and is looking for experienced professionals with strong programming skills and knowledge of drug development.
AI Video Creator
Company: Bamboo Works
Location: Philippines
Posted Dec 07, 2025
The company is hiring an AI Video Creator to lead a team of editors and develop AI-powered video concepts for platforms like TikTok, Instagram, and YouTube. The role requires a creative powerhouse with strong technical skills, experience with AI tools, and the ability to shape the future of video by blending innovation with flawless execution.
Manager, Software Engineering - Creation Engine
Company: Figma
Location: Remote
Posted Dec 07, 2025
The text describes Figma's Creation Engine teams, which work on core technologies for Figma's realtime browser-based products. The Client Testing Observability and Performance (CTOP) team focuses on making it easy for client developers to prevent, detect, and resolve performance and quality problems. The role involves managing a team of engineers, partnering with leadership, and building a culture of great work.
Site Reliability Engineer - AI Development
Company: Insight
Location: USA
Posted Dec 07, 2025
The job posting is for a Site Reliability Engineer (SRE) role at Insight, a Fortune 500 company. The role involves ensuring the stability, performance, and scalability of their AI agent tool. The company offers a flexible remote work policy, competitive compensation, and a focus on employee well-being and career growth.
AI/MLOps Engineer
Company: Insight
Location: USA
Posted Dec 07, 2025
This job offers remote work flexibility, a competitive salary, and opportunities for growth within a reputable company. The role involves developing AI solutions and managing infrastructure, with benefits including flexible work arrangements and career development.
AI-First Engineering Lead (ClipCrop)
Company: Storyteller
Location: Bulgaria
Posted Dec 07, 2025
The job posting describes a senior engineering role at Storyteller, a fast-growing B2B SaaS platform that creates interactive Stories experiences for leading global sports brands. The role involves leading a team of engineers to build and scale ClipCrop, an AI-first product that automatically generates high-quality video clips from long-form content. The ideal candidate should have technical leadership experience, end-to-end problem ownership, practical problem-solving skills, clear communication, ownership and accountability, flexibility, product sense, and an AInative mindset.
AI-First Engineering Lead (Web SDK)
Company: Storyteller
Location: Bulgaria
Posted Dec 07, 2025
The job posting describes a senior engineering role leading the development of a Web SDK for a fast-growing B2B SaaS platform used by leading global sports brands. The role involves technical leadership, end-to-end problem ownership, clear communication, and leveraging AI tools. The company values problem-solving, system design, and using AI to deliver outcomes efficiently.
Services Technician
Company: Insight
Location: USA
Posted Dec 07, 2025
This job posting highlights a Services Technician role with remote work flexibility, competitive salary, and opportunities for career growth. The company emphasizes its strong reputation, innovative technology, and commitment to employee well-being through benefits like remote work flexibility and core values of Hunger, Heart, and Harmony.