Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
SAP EAM ASSET Information Package Consultant Lead
Company: IBM
Location: Multiple Cities
Posted Dec 07, 2025
The job description outlines the role of an experienced SAP consultant at IBM Global Business Services, focusing on delivering innovative business solutions through design, build, and test. The ideal candidate should have a solid SAP Enterprise Asset Management and Supply Chain Management background, extensive experience in Plant Maintenance modules, and strong leadership, communication, and problem-solving skills.
RS: Toward Autonomous Data Management with FMs and AI Agents Intern 2026
Company: IBM
Location: Multiple Cities
Posted Dec 07, 2025
IBM Research is seeking a talented intern to help advance autonomous data management systems using foundation models and AI agents. The role involves research and development for data workflow orchestration, focusing on tasks such as data discovery, knowledge representation, and automated insights. The intern will work on improving foundation model inference, creating generative AI tooling for DataOps, and developing efficient and reliable AI agents.
Sales leader - Nordic Region
Company: IBM
Location: Stockholm, SE
Posted Dec 07, 2025
The text describes a career opportunity at IBM Software, focusing on a strategic sales leadership role in the Nordic region. The role involves developing commercial strategies, managing a sales team, engaging with enterprise accounts, and collaborating with IBM ecosystem partners. The position requires extensive B2B sales experience, industry knowledge in cloud and infrastructure software, and fluency in English and a Scandinavian language.
Senior Software Engineer
Company: IBM
Location: LOWELL, US
Posted Dec 07, 2025
The text is a job description for a software engineering position at IBM Software. It highlights the team's focus on creating AI-powered cloud-native solutions, the required skills and experience, and the benefits of working at IBM.
Cloud Security Architect - Oracle OCI IAM
Company: IBM
Location: Multiple Cities
Posted Dec 07, 2025
IBM CIC offers a career with deep technical and industry expertise, opportunities to work with visionaries, and a culture of evolution. The role involves designing, implementing, and managing secure identity and access management solutions on Oracle Cloud Infrastructure.
Technical Consultant-Application Security
Company: IBM
Location: BANGALORE, IN
Posted Dec 07, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering deep technical and industry expertise to clients worldwide. The responsibilities include application security testing, secure coding practices, and threat modeling. Preferred qualifications include a Masters degree and experience with SAST/DAST tools and security tools like Burp Suite, Nessus, or Fortify.
Package Specialist-SAP Ariba
Company: IBM
Location: Ahmedabad, IN
Posted Dec 07, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. Responsibilities include performing technical architect roles, designing solutions for S4 HANA implementations and migrations, advising clients on moving SAP platforms to cloud service providers, and having experience in SAP Basis administration, HANA migrations, SAP version upgrades, and Fiori administration.
Data Scientist Intern
Company: IBM
Location: Vilnius, LT
Posted Dec 07, 2025
The role involves working in IBM Consulting Client Innovation Centers Delivery Centers, delivering technical and industry expertise to clients worldwide. It requires a quantitative background, fluency in English, and strong Python programming skills. The position offers opportunities to work on real projects with top professionals in the market.
Software Developer Intern: 2026
Company: IBM
Location: Multiple Cities
Posted Dec 07, 2025
IBM seeks software developers to innovate and solve complex problems using advanced technologies, emphasizing collaboration and expertise in programming and design.
AI Researcher- MSc and PHD-Summer internship 2026- Research Lab
Company: IBM
Location: Multiple Cities
Posted Dec 07, 2025
The text is a job posting for an internship at IBM, focusing on cutting-edge topics in generative AI, agentic systems, and their real-world applications. The role involves working on a dynamic team of top AI researchers, tackling advanced challenges in AI, and potentially resulting in a research paper submission to a leading AI or NLP conference.
Java (Guidewire) Developer - Japanese Bilingual
Company: IBM
Location: Multiple Cities
Posted Dec 07, 2025
The text describes a career in IBM Consulting, highlighting the opportunities to work with clients globally, collaborate with visionaries, and drive innovation using IBM's technology platforms. It emphasizes the importance of curiosity, continuous learning, and problem-solving skills. The role involves software development, analytical problem-solving, stakeholder engagement, and working with the latest technologies.
Backend Java Developer – End User Monitoring
Company: IBM
Location: Kochi, IN
Posted Dec 07, 2025
IBM Instana is seeking a talented Backend Java Developer to join their End User Monitoring team. The role involves designing, building, and enhancing backend systems for Instana's monitoring solutions, focusing on performance, scalability, and reliability. The developer will collaborate with cross-functional teams to deliver high-quality software used by global enterprises.