Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
SAP Functional Consultant - RTR
Company: IBM
Location: Bedford, CA
Posted Dec 07, 2025
This job description highlights a career in IBM Consulting focused on SAP Finance expertise, global client collaboration, and innovation in hybrid cloud and AI. Responsibilities include SAP implementation, compliance, and cross-functional teamwork with emphasis on technical and industry expertise.
System Support Tech Apprentice
Company: IBM
Location: POUGHKEEPSIE, US
Posted Dec 07, 2025
IBM offers an apprenticeship program for Systems Support Apprentices to work with experienced engineers and mentors, applying hardware knowledge and learning new technologies. The program provides a nationally-recognized credential and the opportunity to apply for full-time roles at IBM upon completion.
Security Consultant - SOAR
Company: IBM
Location: Mumbai, IN
Posted Dec 07, 2025
This job description outlines a role in IBM Consulting focused on security operations, requiring expertise in SIEM tools like Qradar, threat hunting, and SOC environments. It emphasizes collaboration, innovation, and career growth opportunities within IBM's technology ecosystem.
State Account Manager
Company: Viatris
Location: Remote
Posted Dec 06, 2025
Viatris promotes its mission to improve healthcare through innovative solutions and partnerships, highlighting job opportunities with competitive benefits and a focus on employee growth. The company emphasizes its inclusive culture, recognition as a top employer, and commitment to making a positive impact in healthcare.
エンタープライズのお客様向け・パートナーセールス
Company: IBM
Location: Tokyo, JP
Posted Dec 07, 2025
This job posting highlights IBM's recruitment for a sales role focused on enterprise customers in finance, manufacturing, and retail. The position emphasizes collaboration with partners, innovative solutions, and building strategic technology partnerships. It outlines key responsibilities, required skills, and the company's commitment to growth and skill development.
Blue Yonder Solutions Architect
Company: Longbow Advantage
Location: Remote
Posted Dec 06, 2025
Longbow Advantage is a warehousing strategy company that leverages real-time data and provides consulting services. They offer a holistic approach to warehousing, understanding that technology is only one piece of the solution. Blue Yonder Architects play a pivotal role in implementing and optimizing Blue Yonder solutions for clients, providing expert consulting, technical guidance, and support throughout the project lifecycle.
Global Account Director
Company: Flex
Location: Remote
Posted Dec 06, 2025
Anord Mardix, a global manufacturer of switchgear and associated products, is seeking a Global Account Director to support their growing client base. The role involves strategically developing and managing multiple customers, building relationships, and driving revenue growth. The ideal candidate will have strong technical sales experience, the ability to manage key accounts, and excellent communication skills.
Sales Development Representative Careers at Xplor Technologies
Company: Xplor
Location: Remote
Posted Dec 06, 2025
Xplor is a company that provides cloud-based technology solutions to small and medium-sized businesses, helping them manage their operations and grow. They offer intuitive software and payment processing platforms for industries like fitness, wellness, and field services. Xplor values making life simple, building for people, moving with purpose, and creating lasting communities. They are looking for a Sales Development Representative to join their high-growth sales team.
Senior Product Analyst_Monopoly GO
Company: Scopely
Location: Remote
Posted Dec 06, 2025
Scopely seeks a Senior Product Analyst to join their Monopoly Go team, emphasizing innovation, player engagement, and a diverse, supportive work environment with competitive compensation.
Blue Yonder Solutions Architect
Company: Longbow Advantage
Location: Remote
Posted Dec 06, 2025
Longbow Advantage is a warehousing strategy company that leverages real-time data and provides consulting services. They offer a holistic approach to warehousing, understanding that technology is only one piece of the solution. Blue Yonder Solutions Architects play a pivotal role in driving successful implementation and optimization of Blue Yonder solutions for clients, providing expert consulting, technical guidance, and support throughout the project lifecycle.
Intel and Crisis Analyst
Company: IBM
Location: BANGALORE, IN
Posted Dec 07, 2025
This role involves monitoring geopolitical risks, managing crises with AI tools, and coordinating global teams. Requirements include relevant degrees, experience in intelligence analysis, and proficiency in multiple languages.
Senior Managing Consultant – SAP HANA SCM EWM
Company: IBM
Location: COPENHAGEN, DK
Posted Dec 07, 2025
This job description highlights a career in IBM Consulting with opportunities to work on innovative projects, collaborate with global clients, and develop expertise in SAP solutions. It emphasizes career growth, technical challenges, and the impact of the role on client success.