Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AIโdriven chatbots, and dataโrich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Sr. Machine Learning Manager - Ads Marketplace Quality
Company: Reddit
Location: USA
Posted Dec 06, 2025
Reddit Ads is a fast-growing platform with an ambitious goal to become a massive business. The Sr Manager of Ads Marketplace Quality will play a leading role in shaping Reddit's ads auctions to ensure a great user experience and help the business grow. The role requires management experience and expertise in ads auctions or related domains.
Principal/Senior UI/UX Engineer
Company: eClinical Solutions
Location: USA
Posted Dec 06, 2025
eClinical Solutions is a company that helps life sciences organizations accelerate clinical development initiatives with expert data services and the elluminate Clinical Data Cloud. They offer opportunities for software engineers to develop innovative products and work on enterprise-level clinical data software. The company values diversity, inclusion, and continuous learning, and has received awards for its company culture and remote work.
Senior Observability Architect
Company: Grafana Labs
Location: USA
Posted Dec 06, 2025
Grafana Labs seeks an Observability Architect to lead technical partnerships, ensuring deep customer integration and driving product innovation through strategic leadership and technical expertise. The role emphasizes long-term customer success, observability solution design, and influencing product roadmaps while offering opportunities for technical growth and impactful contributions to the industry.
Senior Business Intelligence Engineer
Company: Dropbox
Location: Remote
Posted Dec 06, 2025
The role is for a Business Intelligence Engineer to partner with teams to grow revenue, optimize product, and launch initiatives. The ideal candidate will have experience in data modeling, BI tools, and analytics, with a focus on creating accessible data models and driving business impact.
Technical Partner Manager - Networks
Company: Stripe
Location: Remote
Posted Dec 06, 2025
Stripe is a financial infrastructure platform that helps businesses accept payments and grow revenue. The Global Partner Engineering and Operations team manages technical and operational aspects of product partnerships. The role is a Technical Partner Manager to build relationships with partners, facilitate integrations, track performance, collaborate cross-functionally, manage incidents, drive operational efficiencies, provide training, and collect feedback.
District Success Manager - Khan Kids
Company: Khan Academy
Location: USA
Posted Dec 06, 2025
Khan Academy is a nonprofit organization with a mission to provide free, world-class education to anyone, anywhere. They offer high-quality learning content and practice for PreK-12th grade and early college core academic subjects, focusing on math and science. The company values diversity, equity, inclusion, and belonging, and is committed to improving learning outcomes for students worldwide, especially those in historically under-resourced communities. They are looking for a District Success Manager to support school and district partners in implementing Khan Academy Kids successfully.
Director - Revenue Operations
Company: Grow Therapy
Location: USA
Posted Dec 06, 2025
Grow Therapy is seeking a Director of Revenue Operations to lead and scale revenue systems strategy across the organization. The role involves designing a scalable RevOps framework, building and leading a team, optimizing the GTM tech stack, driving revenue intelligence, and enhancing GTM efficiency. The ideal candidate has 7+ years of experience in RevOps or GTM strategy roles, with 5+ years of people leadership experience, and a strong background in HubSpot, sales methodologies, forecasting, and data analytics.
Intermediate Backend (Go) Engineer, Gitlab Delivery - Operate
Company: GitLab
Location: Canada,EMEA
Posted Dec 06, 2025
The role of a Backend Engineer on the GitLab Delivery Operate team involves focusing on delivering and supporting GitLab for self-managed customers by building and maintaining infrastructure tooling and automation. The team collaborates with various teams to ensure GitLab is easy to install, upgrade, and operate in diverse production-grade environments. The role includes maintaining and evolving deployment tooling, improving installation and upgrade experiences, and collaborating with distributed teams.
Staff Backend Product Software Engineer - Team Formation
Company: Dropbox
Location: Canada
Posted Dec 06, 2025
The role is a Staff Engineer position at Dropbox, focusing on optimizing activation and engagement flows for team users. The responsibilities include leading a team of engineers, contributing hands-on coding, shaping technical direction, driving cross-organizational impact, and fostering a culture of innovation. The requirements include a BS/MS/PhD in Computer Science or related field, at least 12 years of experience as a software engineer, and experience working on a consumer-facing product.
Senior iOS Engineer
Company: Goodnotes
Location: Europe
Posted Dec 06, 2025
Goodnotes is a company with a mission to transform the classroom into a dynamic and interactive environment. They are looking for a Senior Engineer to build mission-critical services, architect scalable solutions, and implement elegant solutions with clean code. The company values learning, growth, and user obsession.
Sales Strategy and Operations Manager
Company: Kraken
Location: Canada,APAC,Europe
Posted Dec 06, 2025
Kraken promotes its mission to advance cryptocurrency adoption through a global, mission-focused team committed to security, education, and financial freedom. The job opportunity emphasizes scaling sales operations and aligning with crypto values.
Staff Backend Product Software Engineer - Team Formation
Company: Dropbox
Location: USA
Posted Dec 06, 2025
The role is a Staff Engineer position at Dropbox, focusing on optimizing activation and engagement flows for team users. The engineer will lead a team, contribute to coding, shape technical direction, and drive cross-organizational impact. The position requires a BS/MS/PhD in Computer Science or related field, and at least 12 years of experience in a consumer-facing team.