Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AI‑driven chatbots, and data‑rich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Selection Specalist (Recruiter)
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM seeks a detail-oriented recruiter with 14 years of IT recruitment experience to manage end-to-end hiring, source candidates, and coordinate interviews. The role requires strong communication skills, familiarity with ATS tools, and ability to handle fast-paced environments.
SAP Consultant-Energy Environment and Utilities
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a role at IBM in Japan, where employees work with global clients to drive digital transformation using hybrid cloud and AI technologies. The role requires strong curiosity, knowledge, and the ability to create creative solutions. The position involves consulting and delivering SAP solutions to clients in the power, gas, and energy industries.
Software Engineer Keycloak Cloud Native
Company: IBM
Location: Brno, CZ
Posted Dec 04, 2025
IBM Software is seeking a skilled backend developer to join their team and work on the Keycloak project, an open source Identity and Access management platform. The role involves developing and maintaining high-quality software products, collaborating with other teams, and contributing to the upstream open source community. The ideal candidate should have a background in software development, experience with cloud technologies, and a self-starter mindset.
Software Architect
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The job description outlines the role of an Application Architect Technical Lead at IBM Payments Center. The position involves helping clients transform their business, defining project scope and vision, and designing hybrid multi-cloud and cloud-native architectures. The role requires expertise in payments industry, hybrid cloud platform security, governance, compliance, and experience in designing and delivering complex IT projects.
Java Developer - Leicester
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
IBM CIC offers a career with opportunities to work with leading professionals, deliver solutions using latest technology, and focus on skills in demand. The company provides training, promotion opportunities, diversity and inclusion, recognition programs, and benefits like flexible working and pension plans. The role requires leadership, mentorship, technical expertise in Java and web technologies, and experience with Agile methodologies and cloud platforms.
SAP HANA & CLM Specialist - Cash & Liquidity Management
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career in IBM Consulting, highlighting the opportunity to work with clients globally, collaborate with visionaries, and drive innovation in hybrid cloud and AI. It emphasizes the importance of curiosity, continuous learning, and long-term career growth. The role involves working in Client Innovation Centers and Delivery Centers, delivering technical and industry expertise to clients across various sectors.
High Speed IO Verification Engineer
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The High Speed IO design team at IBM delivers proprietary and industry standard interfaces for POWER systems and Z Mainframes processors. The role involves understanding design specifications, developing verification skills, debugging fails, and working with the design team to resolve issues. Required education is a Bachelor's degree, with a Master's degree preferred. Required technical expertise includes experience in design verification, SoC verification, knowledge of verification methodologies and HDLs, programming skills in C++, C, OOPs, Python, and Perl, and hardware debug skills. Preferred technical expertise includes knowledge of High Speed Serdes Phy Interface, PCIe, Ethernet, DDR, Chip Initialization, SCAN, and BIST.
HR Industrial Relation and Wage Compliance Consultant
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The role is responsible for maintaining the company's compliance with Australian National Employment Standards and Modern Awards. The successful candidate will manage and execute the compliance management system, conduct audits, and provide expert advice on employment and industrial relations issues.
Application Developer-Cloud FullStack
Company: IBM
Location: BANGALORE, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Consulting, focusing on a software developer role. The role involves working on hybrid cloud and AI projects, collaborating with stakeholders, and continuous learning. Required skills include Java, Spring framework, CICD tools, test automation, JavaScript frameworks, and cloud platforms.
Network Security Architect
Company: IBM
Location: Gurgaon, IN
Posted Dec 04, 2025
The job posting seeks a skilled Network Security Architect with deep expertise in Cisco technologies to design and implement secure, scalable, and high-performance network architectures. The role focuses on leveraging Cisco's latest innovations, including Cisco XDR, Hypershield, Secure Connect, SASE, ThousandEyes, and Splunk, to protect enterprise infrastructure across on-premises and cloud environments. The position offers opportunities for professional development, competitive compensation, and benefits.
Software Engineer II - HashiCorp Infragraph Connectors
Company: IBM
Location: Kochi, IN
Posted Dec 04, 2025
The text describes a career opportunity at IBM Software, specifically within the HashiCorp engineering team. The role involves contributing to HashiCorp's offerings, now part of IBM, which empower organizations to automate and secure multicloud and hybrid environments. The position focuses on infrastructure and security lifecycle management, with responsibilities including design, implementation, collaboration, and problem-solving.
Engineering Manager - HashiCorp InfraGraph, Graph Engine Team
Company: IBM
Location: Multiple Cities
Posted Dec 04, 2025
The text describes a career opportunity at IBM Software, focusing on a role as an Engineering Manager for the Graph Engine Team. This team is responsible for building a new resource graph system to model, connect, and query infrastructure resources, applications, services, and ownership. The role involves providing direction, setting expectations, ensuring delivery and operational health, guiding technical tradeoffs, participating in on-call rotations, partnering with cross-functional leaders, fostering diversity and inclusion, and helping engineers grow their skills and careers.