Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AI‑driven chatbots, and data‑rich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Engineering Manager - Localization and Site Discovery
Company: Webflow
Location: USA
Posted Nov 24, 2025
Webflow is building the world's leading AI-native Digital Experience Platform as a remote-first company. They are looking for an Engineering Manager to lead the Localization and Site Discovery teams, focusing on enhancing global user experience and expanding platform reach. The role offers competitive compensation, benefits, and opportunities for growth.
Medical Director
Company: Modern Health
Location: USA
Posted Nov 24, 2025
Modern Health is seeking a part-time Medical Director with psychiatry expertise to oversee high-quality psychiatric care and medical management across their digital mental health platform. The role involves clinical oversight, regulatory compliance, customer engagement, cross-functional collaboration, and industry leadership. The position is pivotal in shaping psychiatric service delivery and advancing Modern Health's reputation in the market.
Sales Operations Manager (Outbound Sales)
Company: Apollo.io
Location: Canada
Posted Nov 24, 2025
The role is for a Sales Operations Manager Outbound Sales to join the Revenue Operations team. The primary goal is to increase rep productivity by 5% through outbound pipeline generation. The role involves campaign operations, cross-team collaboration, and deliverability and capacity management.
Staff Security Assurance Engineer - Third Party Risk Management
Company: Databricks
Location: India
Posted Nov 24, 2025
The Databricks Security Assurance Team is seeking a Staff Security Assurance Engineer with a focus on third-party risk management. The role involves managing and maturing the third-party risk management program, conducting security assessments and audits, maintaining assessment procedures and documentation, and developing metrics. The ideal candidate should have a bachelor's degree in Computer Science or related field, 10+ years of security experience with at least 4 years in third-party risk management, and experience managing and improving third-party risk management programs.
VP, Engineering
Company: Nutrafol
Location: USA
Posted Nov 24, 2025
Nutrafol is seeking a Vice President of Engineering to lead their engineering department, set technical vision, and drive innovation. The role involves building and leading an efficient engineering organization, overseeing the complete technology stack, and developing frontend, backend, and operations teams. The ideal candidate should have extensive experience in full-stack engineering, leadership, and managing engineering teams.
Data Scientist - Risk
Company: Found
Location: USA
Posted Nov 24, 2025
Found is a company that provides tools and services for self-employed individuals, including a business bank account that automates taxes and expense tracking. They are looking for passionate and resourceful people to join their team and build a safety net for self-employment. The role of Risk Data Scientist involves analyzing financial data, developing risk controls, contributing to strategic planning, and optimizing processes to manage risks in a fast-paced fintech environment.
Marketing Manager - Lifecycle
Company: Kraken
Location: UK
Posted Nov 24, 2025
Kraken emphasizes its mission-driven approach to crypto adoption, highlighting a global team and opportunities for marketing professionals to contribute to industry growth through innovation and customer-centric strategies.
Technical Lead
Company: Nearform
Location: UK
Posted Nov 24, 2025
Nearform is a global team of data, AI, and engineering experts who build intelligent digital solutions for leading enterprises. They offer a remote, full-time opportunity for a Technical Lead based in the UK. The role involves leading development teams, collaborating with clients, and shaping architectural decisions. Nearform provides benefits such as work-life balance, training, healthcare, and a pension match.
Full Stack Engineer - Ads
Company: Reddit
Location: USA
Posted Nov 24, 2025
Reddit's job posting highlights flexible work arrangements, remote opportunities, and roles in innovative engineering teams. It emphasizes collaboration, scalable systems, and benefits like healthcare, equity, and parental leave.
Software Engineer - Security Assurance
Company: Grafana Labs
Location: Canada
Posted Nov 24, 2025
The job posting is for a Software Engineer Security Assurance position at Grafana Labs, a remote-first company. The role involves building and maintaining security systems, collaborating with cross-functional teams, and developing automated security assurance programs. The company values agile principles, high-velocity expectations, and an OSS-first mindset.
Developer Success Engineer
Company: Vercel
Location: Netherlands,Germany,UK
Posted Nov 24, 2025
Vercel is hiring a Developer Success Engineer to guide customers through technical milestones, provide implementation guidance, troubleshoot issues, and create scalable resources. The role involves working with various customers, authoring documentation, partnering with teams, and identifying opportunities for growth.
Senior Software Engineer - Reconciliation
Company: Mercury
Location: USA
Posted Nov 24, 2025
The text highlights the precision and excellence of Swiss watchmaking, drawing a parallel to Mercury's reconciliation platform. It emphasizes the importance of accuracy, reliability, and meticulous care in both fields. The passage also describes the role of the reconciliation team at Mercury, inviting engineers passionate about building stable and trustworthy financial systems.