Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AI‑driven chatbots, and data‑rich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Account Executive, New Business (Mid-Market)
Company: Apollo.io
Location: USA
Posted Nov 20, 2025
Apolloio is looking for a high-energy, results-driven MidMarket Outbound Account Executive to own net new revenue generation in the 250-1000 employee segment. The role involves proactively hunting new business, partnering with Sales Development Managers, and leading prospects through the entire sales cycle. The ideal candidate should have a hunter mentality, be comfortable generating 80% of their pipeline through outbound efforts, and have experience selling to C-level executives and revenue teams.
Full-Stack Staff Product Engineer
Company: Mozilla
Location: USA
Posted Nov 20, 2025
MZLA Technologies Corporation, a subsidiary of the Mozilla Foundation, develops open-source privacy-centric productivity tools like Thunderbird. They are building a new AI assistant with a local-first architecture and an extension marketplace. The company seeks a full-stack staff product engineer with extensive experience in frontend development, React, TypeScript, and AI product development.
Senior Product Marketing Manager
Company: Checkly
Location: USA
Posted Nov 20, 2025
Checkly seeks a Senior Product Marketing Manager for a fully remote role, emphasizing innovation in application reliability. The position involves strategic marketing, product launches, and global collaboration. Benefits include flexible work, competitive pay, and a transparent culture.
Partner Manager - Resellers
Company: Webflow
Location: USA
Posted Nov 20, 2025
Webflow empowers developers with a unified platform for building and managing websites. They seek a Partner Manager to grow their reseller ecosystem, offering competitive compensation, benefits, and a collaborative culture.
Head of Sales & Growth
Company: Check
Location: USA
Posted Nov 20, 2025
The role of Head of Sales and Growth at Checks involves leading sales and growth teams, driving partner acquisition and post-sales expansion, shaping the company's roadmap, and accelerating revenue growth. The ideal candidate should have 8+ years of experience in partnerships, business development, or strategic account management, preferably in fintech, SaaS, or platform infrastructure. The company offers competitive compensation, benefits, and a collaborative work environment.
ERP & Business Apps - SAP OTC/TM Manager
Company: iHerb
Location: USA
Posted Nov 20, 2025
The SAP OTCTM Manager role requires leadership in OTC and TM domains, ensuring project delivery, governance, and cross-functional collaboration. Key responsibilities include system testing, quality assurance, and stakeholder management. Qualifications include 10+ years of SAP experience and certifications.
Full-Stack Staff Product Engineer
Company: Mozilla
Location: Canada
Posted Nov 20, 2025
MZLA Technologies Corporation, a subsidiary of the Mozilla Foundation, develops open-source privacy-centric productivity tools like Thunderbird. They are building a new AI assistant with a local-first architecture and an extension marketplace. The company seeks a generalist FullStack Staff Product Engineer with extensive experience in frontend development, React, TypeScript, and AI product development.
Market Value and Health Outcomes Director
Company: RapidAI
Location: USA
Posted Nov 20, 2025
RapidAI is a leading provider of clinical AI solutions for hospitals, helping to improve decision-making, patient outcomes, and health system performance. The company is seeking a strategic leader to shape and communicate the value of its AI solutions across major health systems and integrated delivery networks, driving enterprise adoption through compelling value narratives and measurable outcomes.
Senior Application Engineer - Zuora Billing & Revenue
Company: Twilio
Location: India
Posted Nov 20, 2025
The job posting is for a Senior Application Engineer position at Twilio, focusing on Zuora Billing and Revenue. The role involves design, configuration, development, and testing of Zuora solutions for key finance functions. The ideal candidate should be a self-starter with strong analytical skills, communication abilities, and experience in Zuora Billing and Revenue modules. The position is remote-based in India.
Associate Vice President - Digital (Political)
Company: MissionWired
Location: USA
Posted Nov 20, 2025
MissionWired is a direct marketing agency for nonprofits and Democratic organizations, helping them create revolutionary fundraising strategies and campaigns. They have a diverse team and are committed to social change and equality. The company is looking for an associate vice president with experience in digital fundraising and communications to lead client engagements and manage cross-functional teams.
Intermediate Fullstack Engineer (Ruby/Vue.js) - Analytics Instrumentation
Company: GitLab
Location: Canada,EMEA,UK,Netherlands
Posted Nov 20, 2025
This job description highlights a role in developing data-driven analytics tools for GitLab, emphasizing collaboration with cross-functional teams, privacy-focused practices, and creating actionable insights through instrumentation frameworks.
Intermediate Backend Engineer (Go), Runner
Company: GitLab
Location: Canada,Netherlands,UK
Posted Nov 20, 2025
This Backend Engineer position for the Verify CI Functions Platform team at GitLab is fully remote. The role involves rearchitecting GitLab Runner to support ultra-scale CI/CD operations and building the foundational platform for CI Functions. The team focuses on developing the Step Runner component, integrating with GitLab Runner, and solving technical problems of medium scope and complexity. The ideal candidate should have professional experience with Go, scaling SaaS products, and proficiency in English. The team values clear communication, collaboration, and a solution-oriented mindset.