Strong Customer Service Skills Jobs
1,810,432 open positions · Updated daily
Strong Customer Service roles are at the forefront of digital transformation, with companies investing $27B in customer experience tech this year. Demand spikes as brands shift to omnichannel support, AI‑driven chatbots, and data‑rich CSAT dashboards. Roles that master Zendesk, Salesforce Service Cloud, and Intercom are now essential for scaling customer journeys.
Typical positions include Customer Success Manager, Technical Support Engineer, Escalation Specialist, Customer Experience Analyst, and Service Delivery Lead. Responsibilities range from troubleshooting across email, chat, and phone to analyzing NPS trends, automating workflows with ServiceNow, and collaborating with product teams to reduce churn.
Salary transparency gives service professionals a clear benchmark for hourly rates, annual bonuses, and equity packages tied to CSAT improvements. With visibility into market ranges, agents can negotiate compensation that reflects their impact on retention metrics and can track career progression against industry standards.
Head of Marketing
Company: Goodnotes
Location: Remote
Posted Nov 19, 2025
Goodnotes is seeking a Head of Marketing to lead their marketing efforts and help bring their vision to life. The role involves overseeing various domains such as creative studio, local marketing, social media, influencer marketing, brand strategy, public relations, and product marketing. The ideal candidate should have 10+ years of experience in brand and/or product marketing, experience in both B2B and B2C SaaS, proven ability to deliver results through creative campaigns and go-to-market plans, and excellent collaboration and communication skills.
Transaction Monitoring and Screening Analyst
Company: Green Dot Corporation
Location: USA
Posted Nov 19, 2025
This job posting for Green Dot's Transaction Monitoring and Screening Analyst role emphasizes AML compliance, remote work flexibility, and regulatory adherence. The position requires experience in financial crimes investigations, proficiency with compliance tools, and collaboration across teams. It highlights competitive pay, inclusive hiring practices, and a focus on regulatory compliance while noting visa sponsorship restrictions.
Staff Machine Learning Engineer
Company: Spotify
Location: Remote
Posted Nov 19, 2025
The Personalization team at Spotify aims to deeply understand music, podcasts, audiobooks, and videos to deliver exceptional recommendations. They focus on building world-class search capabilities using natural language understanding, personalization, and generative AI. The role of a Staff Machine Learning Engineer in Search involves defining and executing the ML technical strategy, building models to improve query understanding and personalization, and collaborating with cross-functional teams.
Senior Cyber Defense Forensic Analyst
Company: GuidePoint Security
Location: Remote
Posted Nov 19, 2025
This job description outlines the role of a Senior Cyber Defense Forensic Analyst, detailing responsibilities such as digital forensic examinations, collaboration with security teams, and required qualifications including specific certifications and technical expertise.
AWS Solutions Architect - AI/ML
Company: Cloudelligent
Location: India
Posted Nov 19, 2025
The job posting is for an AWS Solutions Architect AIML position at Cloudelligent, a cloud-native consultancy and AWS Advanced Consulting Partner. The role involves designing and implementing scalable cloud solutions, focusing on cloud modernization, data engineering, and AIML integration. The ideal candidate should have 8+ years of experience on AWS, expertise in cloud-native patterns, and knowledge of AWS services like SageMaker, Bedrock, Redshift, Glue, Kinesis, Athena, and OpenAI.
FedRAMP Subject Matter Expert
Company: TestPros
Location: USA
Posted Nov 19, 2025
TestPros is a successful IT services company established in 1988, offering a wide range of services including IT support, cybersecurity, compliance, testing, and research and development. They are seeking a skilled FedRAMP Subject Matter Expert to support commercial clients in preparing for Third-Party Assessment Organization audits.
Senior Software Engineer - Data
Company: Count
Location: Remote
Posted Nov 19, 2025
Count is a fast-growing analytics platform empowering tech companies with innovative tools. They seek a skilled software engineer to drive growth, with competitive benefits and flexible work arrangements.
Senior Full-stack Developer
Company: Lemon.io
Location: Americas
Posted Nov 19, 2025
The job posting is for a Senior FullStack Developer position with a fast-growing YC company. The role involves developing tools and services for AI datasets and simulated environments. The position offers a competitive compensation and the opportunity to work with leading AI labs.
Writer/Stock Analyst
Company: The Motley Fool
Location: Remote
Posted Nov 19, 2025
The Motley Fool is seeking a skilled freelance writer with expertise in stock analysis to contribute articles on finance and markets. The role offers flexibility, remote work, and opportunities to grow within a diverse team focused on financial education. Candidates must demonstrate writing experience and align with the company's mission to demystify finance.
React Native Senior Developer
Company: Everbreed Systems, LLC
Location: USA
Posted Nov 19, 2025
A job posting for a Senior React Native Developer at a mission-driven SaaS company offering competitive salary, remote work, and health benefits. The role involves improving app performance and collaborating with teams, with opportunities for ownership and autonomy in a fast-moving startup environment.
Technical Account Manager
Company: Megaport
Location: Remote
Posted Nov 19, 2025
Megaport is a global leader in Network as a Service (NaaS) that has transformed the way businesses connect to the cloud, data centers, and each other. The company is headquartered in Brisbane and has a collaborative, supportive, and fun team culture. They are seeking an experienced Technical Account Manager (TAM) to join their global team and act as a strategic technical advisor to key enterprise customers and partners, ensuring their success with Megaport's services.
Lead Anti-Cheat Client Engineer
Company: Scopely
Location: USA
Posted Nov 19, 2025
Scopely is seeking a Lead AntiCheat Client Engineer for an unannounced AAA crossplatform game. The role involves leading the design and implementation of client-side anticheat modules, reverse engineering suspected cheats, and creating architecture diagrams. The ideal candidate has 7+ years of software engineering experience, strong systems-level programming skills, and experience with security or anticheat software.