Support And Enhance Jobs in Chicago, IL

83,768 open positions · Updated daily

Looking for Support And Enhance jobs in Chicago, IL? Browse our curated listings with transparent salary information to find the perfect Support And Enhance position in the Chicago, IL area.

Manager, IT Infrastructure

Company: Equity Residential

Location: Chicago, IL

Posted Feb 12, 2025

Assists in proactively researching the necessary tools and processes to identify troublesome trends as they develop; help analyze/predict trends and develop a…

Senior Graphic Designer

Company: ZS

Location: Chicago, IL

Posted Feb 12, 2025

Bachelor's degree in graphic design, advertising or a related field. We are seeking a creative innovator and collaborative digital-first graphic designer with a…

HVAC Technician - ORD Airport

Company: ERMC Aviation LLC

Location: Chicago, IL

Posted Feb 12, 2025

Must have a current valid driver’s license and CFC certification. ERMC Aviation, LLC is seeking an HVAC Technician to develop and execute departmental and…

Mitigation Project Manager

Company: Real Restoration Group

Location: Chicago, IL

Posted Feb 11, 2025

Valid driver's license with a clean driving record. Conduct site inspections, develop scopes of work, and ensure project timelines and budgets are met.

Frequently Asked Questions

What are typical salary ranges for Support & Enhance roles by seniority?
Junior Support Specialists earn $55k–$75k annually, Mid‑level engineers $75k–$110k, Senior engineers $110k–$150k, and Lead or Manager positions range $150k–$200k.
What skills and certifications are required for these positions?
Core certifications include CompTIA A+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator Associate, and vendor‑specific credentials like Zendesk Support Administrator or ServiceNow Certified System Administrator. In‑house skills should cover incident management, networking basics, scripting (PowerShell or Bash), and strong communication.
Is remote work common in Support & Enhance roles?
Approximately 70% of listings are fully remote, 25% hybrid, and 5% on‑site. Roles involving field service or on‑premise hardware support may require occasional on‑site presence.
What career progression paths exist in this field?
Typical ladder: Support Specialist → Senior Support Specialist → Technical Support Engineer → Incident Manager → Support Manager → Director of Support → VP of Customer Success. Seeking roles labeled “Technical Support Engineer” or “Incident Manager” accelerates upward mobility.
What industry trends are shaping Support & Enhance today?
Key trends include AI‑driven chatbots for first‑line triage, automation of ticket routing, proactive monitoring via cloud‑native observability tools, integration with DevOps

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