Support And Enhance Jobs in New York City, NY

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Looking for Support And Enhance jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Support And Enhance position in the New York City, NY area.

Porter

Company: Related

Location: New York, NY

Posted Oct 04, 2025

Demonstrates accountability and reliability by taking full ownership of projects and outcomes, prioritizing precision and attention to detail, and approaching…

Senior Lead AI Engineer

Company: Capital One

Location: New York, NY

Posted Oct 04, 2025

We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary…

Associate Data Science Analyst

Company: NYU Langone Health

Location: New York, NY

Posted Oct 04, 2025

Demonstrated skills in design and implementation of complex AI models. Familiarity with data driven modeling (including gathering and cleaning data, exploratory…

Janitorial Cleaner

Company: ABM Industries

Location: Culver City, CA

Posted Oct 04, 2025

We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.

Commercial Construction Carpenter

Company: Boise Transport Services LLC

Location: Missouri City, TX

Posted Oct 04, 2025

Read blueprints and technical drawings to ensure accurate construction. Operate hand and power tools safely and efficiently.

Lead Machine Learning Engineer (Enterprise Platforms Technology)

Company: Capital One

Location: New York, NY

Posted Oct 04, 2025

Master's or doctoral degree in computer science, electrical engineering, mathematics, or a similar field. You’ll participate in the detailed technical design,…

Custodian

Company: Brooklyn Navy Yard Development Corp

Location: Brooklyn, NY

Posted Oct 04, 2025

Valid driver’s license required. Drive vans, industrial trucks, or other vehicles as needed. Notify managers concerning the need for major repairs or additions…

Lead AI Engineer (AI Foundations, LLM Core)

Company: Capital One

Location: New York, NY

Posted Oct 04, 2025

Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency,…

Senior AI Engineer (AI Foundations, LLM Core)

Company: Capital One

Location: New York, NY

Posted Oct 04, 2025

Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency,…

Frequently Asked Questions

What are typical salary ranges for Support & Enhance roles by seniority?
Junior Support Specialists earn $55k–$75k annually, Mid‑level engineers $75k–$110k, Senior engineers $110k–$150k, and Lead or Manager positions range $150k–$200k.
What skills and certifications are required for these positions?
Core certifications include CompTIA A+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator Associate, and vendor‑specific credentials like Zendesk Support Administrator or ServiceNow Certified System Administrator. In‑house skills should cover incident management, networking basics, scripting (PowerShell or Bash), and strong communication.
Is remote work common in Support & Enhance roles?
Approximately 70% of listings are fully remote, 25% hybrid, and 5% on‑site. Roles involving field service or on‑premise hardware support may require occasional on‑site presence.
What career progression paths exist in this field?
Typical ladder: Support Specialist → Senior Support Specialist → Technical Support Engineer → Incident Manager → Support Manager → Director of Support → VP of Customer Success. Seeking roles labeled “Technical Support Engineer” or “Incident Manager” accelerates upward mobility.
What industry trends are shaping Support & Enhance today?
Key trends include AI‑driven chatbots for first‑line triage, automation of ticket routing, proactive monitoring via cloud‑native observability tools, integration with DevOps

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