Support And Enhance Jobs in New York City, NY

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Looking for Support And Enhance jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Support And Enhance position in the New York City, NY area.

Senior Lead AI Engineer (LLM Customization and Finetuning)

Company: Capital One

Location: New York, NY

Posted Aug 19, 2025

Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency,…

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Sr. Lead AI Engineer (SDKs, Model Performance Optimization, MLOps)

Company: Capital One

Location: New York, NY

Posted Aug 19, 2025

Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency,…

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Retail Sales Associate, Flushing - Flex

Company: Macy’s

Location: Flushing, NY

Posted Aug 19, 2025

Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register…

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Python Software Engineer II

Company: JPMorganChase

Location: Jersey City, NJ

Posted Aug 19, 2025

As an emerging member of a software engineering team, you execute software solutions through the design, development, and technical troubleshooting of multiple…

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Lead AI Engineer (AI Foundations, GraphML)

Company: Capital One

Location: New York, NY

Posted Aug 19, 2025

We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary…

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Assistant Chef Concierge / Guest Relations - Waldorf Astoria New York

Company: Hilton

Location: New York, NY

Posted Aug 19, 2025

The Assistant Chef Concierge greets customers, customizes and personalizes guest stays, and responds to inquiries with accurate information regarding hours of…

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Technical Business Analyst - Clearing & Settlement

Company: DTCC

Location: Jersey City, NJ

Posted Aug 19, 2025

Business analysis capabilities: Ability to translate complex business needs into clear, actionable technical requirements and user stories.

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Sr Manager- AI Engineering (GenAI Platform Services)

Company: Capital One

Location: New York, NY

Posted Aug 19, 2025

Invent and introduce state-of-the-art LLM optimization techniques to improve the performance — scalability, cost, latency, throughput — of large scale…

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Senior Data Scientist - NLP

Company: Capital One

Location: New York, NY

Posted Aug 19, 2025

A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, or a related quantitative…

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Senior Lead AI Engineer (Gen AI Platform Services)

Company: Capital One

Location: New York, NY

Posted Aug 19, 2025

Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency,…

View Details Apply on SimplyHired

Registered Nurse (RN)- Emergency Room

Company: Northwell Health

Location: New York, NY

Posted Aug 19, 2025

Current license to practice as a Registered Professional Nurse in New York State. Promotes and provides patient safety in accordance with state and federal…

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Senior Digital Strategist

Company: Onward Search

Location: New York, NY

Posted Aug 19, 2025

Develop and implement comprehensive digital marketing and lifecycle marketing strategies, including email marketing, website experience, social media, content…

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Frequently Asked Questions

What are typical salary ranges for Support & Enhance roles by seniority?
Junior Support Specialists earn $55k–$75k annually, Mid‑level engineers $75k–$110k, Senior engineers $110k–$150k, and Lead or Manager positions range $150k–$200k.
What skills and certifications are required for these positions?
Core certifications include CompTIA A+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator Associate, and vendor‑specific credentials like Zendesk Support Administrator or ServiceNow Certified System Administrator. In‑house skills should cover incident management, networking basics, scripting (PowerShell or Bash), and strong communication.
Is remote work common in Support & Enhance roles?
Approximately 70% of listings are fully remote, 25% hybrid, and 5% on‑site. Roles involving field service or on‑premise hardware support may require occasional on‑site presence.
What career progression paths exist in this field?
Typical ladder: Support Specialist → Senior Support Specialist → Technical Support Engineer → Incident Manager → Support Manager → Director of Support → VP of Customer Success. Seeking roles labeled “Technical Support Engineer” or “Incident Manager” accelerates upward mobility.
What industry trends are shaping Support & Enhance today?
Key trends include AI‑driven chatbots for first‑line triage, automation of ticket routing, proactive monitoring via cloud‑native observability tools, integration with DevOps

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