Support And Enhance Jobs in New York City, NY

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Looking for Support And Enhance jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Support And Enhance position in the New York City, NY area.

Director, Digital Marketing Strategy

Company: Fidelis Care

Location: Queens, NY

Posted Aug 16, 2025

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time…

Field Leader

Company: Chipotle

Location: New York, NY

Posted Aug 16, 2025

Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state…

Data Scientist - Blueflame AI

Company: Datasite

Location: New York, NY

Posted Aug 16, 2025

This position requires close collaboration with internal teams to manage large data sets, gather meaningful insights, and develop models to support the…

Data Analyst

Company: Columbia University

Location: New York, NY

Posted Aug 16, 2025

The Department of Epidemiology in the Mailman School of Public Health seeks an experienced quantitative Data Analyst to provide data management and conduct…

Blockchain Disrupter: Startup ready, 0-1 Builder

Company: Corvus Technology Resources

Location: New York, NY

Posted Aug 16, 2025

Monitoring and visualization tools for network activity and rule enforcement. Developer tools that abstract complexity and deliver clean UX.

Custodial & Facilities Staff

Company: Jamaica Center for Arts & Learning

Location: Jamaica, NY

Posted Aug 16, 2025

Reporting to the Manager of Facilities, you will play a crucial role in ensuring the efficient, safe upkeep of JCAL’s properties in compliance with local, state…

Frequently Asked Questions

What are typical salary ranges for Support & Enhance roles by seniority?
Junior Support Specialists earn $55k–$75k annually, Mid‑level engineers $75k–$110k, Senior engineers $110k–$150k, and Lead or Manager positions range $150k–$200k.
What skills and certifications are required for these positions?
Core certifications include CompTIA A+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator Associate, and vendor‑specific credentials like Zendesk Support Administrator or ServiceNow Certified System Administrator. In‑house skills should cover incident management, networking basics, scripting (PowerShell or Bash), and strong communication.
Is remote work common in Support & Enhance roles?
Approximately 70% of listings are fully remote, 25% hybrid, and 5% on‑site. Roles involving field service or on‑premise hardware support may require occasional on‑site presence.
What career progression paths exist in this field?
Typical ladder: Support Specialist → Senior Support Specialist → Technical Support Engineer → Incident Manager → Support Manager → Director of Support → VP of Customer Success. Seeking roles labeled “Technical Support Engineer” or “Incident Manager” accelerates upward mobility.
What industry trends are shaping Support & Enhance today?
Key trends include AI‑driven chatbots for first‑line triage, automation of ticket routing, proactive monitoring via cloud‑native observability tools, integration with DevOps

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