Support And Enhance Jobs in New York City, NY

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Looking for Support And Enhance jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Support And Enhance position in the New York City, NY area.

Cyber Security Forensics Analyst

Company: Con Edison Company of New York

Location: New York, NY

Posted Jul 19, 2025

You will oversee enterprise-wide forensic collections, manage large-scale response efforts, develop as a member of a high-performing team, and present findings…

AI Developer - Manager - A&I - Financial Services - Consulting - NYC, Charlotte, Dallas

Company: EY

Location: New York, NY

Posted Jul 18, 2025

Undergraduate or master’s degree in a quantitative field (e.g. engineering, computer science, business, economics, finance, statistics, and/or analytics).

Junior Data Analyst

Company: Intone Networks

Location: New York, NY

Posted Jul 18, 2025

Track the movement of and provide support for the use of AMI equipment and devices in the field. Identify meter work that was not captured in the ProField…

Retail Cosmetics Sales Associate - Clarins, Flushing - Full Time

Company: Macy’s

Location: Flushing, NY

Posted Jul 19, 2025

Possess a passion and a business-minded attitude to succeed in a performance-based setting. Collaboration: Partnership with the total Beauty team to drive sales…

AI Developer - Senior Manager - A&I - Financial Services - Consulting - NYC, Charlotte, Dallas

Company: EY

Location: New York, NY

Posted Jul 18, 2025

A bachelor's or master’s degree. Under our flexible vacation policy, you’ll decide how much vacation time you need based on your own personal circumstances.

Viennoiserie Laminator

Company: Ole & Steen Commissary

Location: New York, NY

Posted Jul 19, 2025

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal state and local ordinances.

Senior Project Manager – Building Envelope Architecture

Company: MILROSE CONSULTANTS LLC

Location: New York, NY

Posted Jul 19, 2025

With deep expertise in new construction, special inspections, and historic restoration, our team of architects, engineers, and construction professionals…

Cybersecurity Analyst Critical Assets & Incident Response CERT Levels 3-5

Company: Metropolitan Transportation Authority

Location: New York, NY

Posted Jul 19, 2025

Provides guidance and technical coaching to less experienced staff to support effective workflow and develop technical talent. Level 4: $102,760 - $139,755.

Senior Cyber Security Forensics Analyst

Company: Con Edison Company of New York

Location: New York, NY

Posted Jul 19, 2025

You will oversee enterprise-wide forensic collections, manage large-scale response efforts, help develop and mentor a high-performing team, and present findings…

SERVICE TECHNICIAN

Company: Skyline Windows Llc

Location: Bronx, NY

Posted Jul 19, 2025

Ability to drive and have a clean driving history to drive company vehicle as needed. We are best known for designing, manufacturing, and installing custom…

Director, Technical Program Manager (TPM)

Company: Galaxy Digital

Location: New York, NY

Posted Jul 18, 2025

Strong technical background, with the ability to understand system design and technical workflows. You appreciate a well thought out plan, can lead engineering…

Senior Security Operations Analyst

Company: Gong.io Inc.

Location: New York, NY

Posted Jul 19, 2025

Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and…

Frequently Asked Questions

What are typical salary ranges for Support & Enhance roles by seniority?
Junior Support Specialists earn $55k–$75k annually, Mid‑level engineers $75k–$110k, Senior engineers $110k–$150k, and Lead or Manager positions range $150k–$200k.
What skills and certifications are required for these positions?
Core certifications include CompTIA A+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator Associate, and vendor‑specific credentials like Zendesk Support Administrator or ServiceNow Certified System Administrator. In‑house skills should cover incident management, networking basics, scripting (PowerShell or Bash), and strong communication.
Is remote work common in Support & Enhance roles?
Approximately 70% of listings are fully remote, 25% hybrid, and 5% on‑site. Roles involving field service or on‑premise hardware support may require occasional on‑site presence.
What career progression paths exist in this field?
Typical ladder: Support Specialist → Senior Support Specialist → Technical Support Engineer → Incident Manager → Support Manager → Director of Support → VP of Customer Success. Seeking roles labeled “Technical Support Engineer” or “Incident Manager” accelerates upward mobility.
What industry trends are shaping Support & Enhance today?
Key trends include AI‑driven chatbots for first‑line triage, automation of ticket routing, proactive monitoring via cloud‑native observability tools, integration with DevOps

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