Support And Enhance Jobs in New York City, NY

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Looking for Support And Enhance jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Support And Enhance position in the New York City, NY area.

Materials Examiner and Identifier Supervisor NS-05

Company: Department of Defense - Defense Logistics Agency

Location: New Cumberland Defense Logistics Center, Pennsylvania

Posted Jul 14, 2025

Front Office Software Engineer - Commodities

Company: Macquarie Group Limited

Location: New York, NY

Posted Jul 14, 2025

As an engineer in the team, you'll leverage your technical expertise to analyze, design, develop, and deploy high-quality software systems that support our…

Maintenance Worker (HVAC)

Company: Department of Defense - Defense Logistics Agency

Location: New Cumberland Defense Logistics Center, Pennsylvania

Posted Jul 14, 2025

Growth Marketing Manager

Company: Supreme Pawn LLC

Location: Brooklyn, NY

Posted Jul 14, 2025

Scale experiments across platforms (Meta, TikTok, email, affiliate, etc.). Design performance-driven acquisition loops that teach the system.

Frequently Asked Questions

What are typical salary ranges for Support & Enhance roles by seniority?
Junior Support Specialists earn $55k–$75k annually, Mid‑level engineers $75k–$110k, Senior engineers $110k–$150k, and Lead or Manager positions range $150k–$200k.
What skills and certifications are required for these positions?
Core certifications include CompTIA A+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator Associate, and vendor‑specific credentials like Zendesk Support Administrator or ServiceNow Certified System Administrator. In‑house skills should cover incident management, networking basics, scripting (PowerShell or Bash), and strong communication.
Is remote work common in Support & Enhance roles?
Approximately 70% of listings are fully remote, 25% hybrid, and 5% on‑site. Roles involving field service or on‑premise hardware support may require occasional on‑site presence.
What career progression paths exist in this field?
Typical ladder: Support Specialist → Senior Support Specialist → Technical Support Engineer → Incident Manager → Support Manager → Director of Support → VP of Customer Success. Seeking roles labeled “Technical Support Engineer” or “Incident Manager” accelerates upward mobility.
What industry trends are shaping Support & Enhance today?
Key trends include AI‑driven chatbots for first‑line triage, automation of ticket routing, proactive monitoring via cloud‑native observability tools, integration with DevOps

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