Support And Enhance Jobs in New York City, NY

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Looking for Support And Enhance jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Support And Enhance position in the New York City, NY area.

Customer Care Navigator

Company: EmblemHealth

Location: Jackson Heights, NY

Posted Jun 30, 2025

Provide post sales customer service follow‐up with Sales colleagues, both onsite and in the field within the region, to follow up on member customer service and…

Lead Product Manager, Institutional DeFi

Company: Ripple

Location: New York, NY

Posted Jun 30, 2025

Translate partner requirements into clear product direction for internal teams - balancing technical feasibility with go-to-market alignment.

Housekeeping Associate, Bergdorf Goodman

Company: Neiman Marcus

Location: New York, NY

Posted Jun 30, 2025

Paid Parental Leave, Paid Family Leave, and Adoption Support. Retirement Savings Plan (401K) and Life Insurance. NMG Associates Core Discount of 30%.

Experienced Construction Laborer

Company: A to Z Construction & Beyond Inc.

Location: Harbor City, CA

Posted Jun 30, 2025

What We Are Looking For:* Laborers with possession of a truck, van, SUV, basic tools, and ladders. Experience with tile work, drywall, stucco, painting, framing…

Lead Healthcare Solutions Architect (RapidScale)

Company: Cox Communications

Location: New York State

Posted Jun 30, 2025

The right candidate could also have a different combination, such as a master's degree and 6years' experience; a Ph.D. and 3 years' experience in a related…

Frequently Asked Questions

What are typical salary ranges for Support & Enhance roles by seniority?
Junior Support Specialists earn $55k–$75k annually, Mid‑level engineers $75k–$110k, Senior engineers $110k–$150k, and Lead or Manager positions range $150k–$200k.
What skills and certifications are required for these positions?
Core certifications include CompTIA A+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator Associate, and vendor‑specific credentials like Zendesk Support Administrator or ServiceNow Certified System Administrator. In‑house skills should cover incident management, networking basics, scripting (PowerShell or Bash), and strong communication.
Is remote work common in Support & Enhance roles?
Approximately 70% of listings are fully remote, 25% hybrid, and 5% on‑site. Roles involving field service or on‑premise hardware support may require occasional on‑site presence.
What career progression paths exist in this field?
Typical ladder: Support Specialist → Senior Support Specialist → Technical Support Engineer → Incident Manager → Support Manager → Director of Support → VP of Customer Success. Seeking roles labeled “Technical Support Engineer” or “Incident Manager” accelerates upward mobility.
What industry trends are shaping Support & Enhance today?
Key trends include AI‑driven chatbots for first‑line triage, automation of ticket routing, proactive monitoring via cloud‑native observability tools, integration with DevOps

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