Support And Enhance Jobs in New York City, NY

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Looking for Support And Enhance jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Support And Enhance position in the New York City, NY area.

Lead Electrical Technician - Foreman

Company: DVM Industries

Location: Long Island City, NY

Posted Mar 27, 2025

DVM is a leader in innovative electrical construction, including large EV charger projects, ground floor buildouts using the latest installation techniques and…

Information Security Analyst II

Company: 1199SEIU Family of Funds

Location: New York, NY

Posted Mar 29, 2025

Certified Information Systems Security Professional (CISSP) certification preferred; SANS and other Information Security related certification a plus.

18 Wheeler - Semi Owner Op's

Company: EM Way Inc

Location: New York State

Posted Mar 27, 2025

MUST have your own truck (no leases available)*. MUST have or be able to get your own IRP (truck registration)*. *Home time when you need it*.

Sales Associate

Company: Asia Society

Location: New York, NY

Posted Mar 27, 2025

Assist the sales team in achieving sales goals and performance metrics by driving sales through the engagement of customers, suggestive selling, sharing product…

CDL Route Delivery Driver

Company: Manhattan Beer Distributors

Location: Ridgewood, NY

Posted Mar 27, 2025

Must have 6 months of driving experience. Commercial driving: 1 year (Preferred). Making sure the truck is accurately loaded with product before the run.

Frequently Asked Questions

What are typical salary ranges for Support & Enhance roles by seniority?
Junior Support Specialists earn $55k–$75k annually, Mid‑level engineers $75k–$110k, Senior engineers $110k–$150k, and Lead or Manager positions range $150k–$200k.
What skills and certifications are required for these positions?
Core certifications include CompTIA A+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator Associate, and vendor‑specific credentials like Zendesk Support Administrator or ServiceNow Certified System Administrator. In‑house skills should cover incident management, networking basics, scripting (PowerShell or Bash), and strong communication.
Is remote work common in Support & Enhance roles?
Approximately 70% of listings are fully remote, 25% hybrid, and 5% on‑site. Roles involving field service or on‑premise hardware support may require occasional on‑site presence.
What career progression paths exist in this field?
Typical ladder: Support Specialist → Senior Support Specialist → Technical Support Engineer → Incident Manager → Support Manager → Director of Support → VP of Customer Success. Seeking roles labeled “Technical Support Engineer” or “Incident Manager” accelerates upward mobility.
What industry trends are shaping Support & Enhance today?
Key trends include AI‑driven chatbots for first‑line triage, automation of ticket routing, proactive monitoring via cloud‑native observability tools, integration with DevOps

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