Support And Enhance Jobs in New York City, NY

Positions 1,763,762 Updated daily

Looking for Support And Enhance jobs in New York City, NY? Browse our curated listings with transparent salary information to find the perfect Support And Enhance position in the New York City, NY area.

Junior Software Engineer

Company: Moonshot AI

Location: New York, NY

Posted Oct 05, 2025

Collaborate with senior engineers to design scalable systems and best practices. Strong computer science fundamentals (or equivalent practical experience).

VP, Integrated Marketing Operations

Company: BNY

Location: New York, NY

Posted Oct 05, 2025

Bachelor’s degree in Marketing, Communications, or a related field. Lead the creation of compelling content and communication materials that resonate with…

Integrated Project Manager – Creative & Events

Company: Horizontal Talent

Location: New York, NY

Posted Oct 05, 2025

Facilitate collaboration across design, content, production, and event teams to drive project success. Proficiency in project management tools such as Asana or…

Visual Designer, Zappos

Company: Zappos.com LLC

Location: New York, NY

Posted Oct 05, 2025

Knowledge of branding guidelines and corporate identity, visual design, print and digital layout design, with experience in designing for both mobile and…

Applied Scientist II, Prime Video - Personalization and Discovery Science

Company: Amazon.com Services LLC

Location: New York, NY

Posted Oct 05, 2025

Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-…

Freelance Graphic Designer

Company: Majesty Security Services

Location: Brooklyn, NY

Posted Oct 05, 2025

Someone who can build logos and design merch. This position can be remote however we'd like to be able to have frequent meetings with the designer to ensure…

Sr. Applied Scientist, Prime Video - Personalization and Discovery Science

Company: Amazon.com Services LLC

Location: New York, NY

Posted Oct 05, 2025

As a Prime Video technologist, you’ll have end-to-end ownership of the product, user experience, design, and technology required to deliver state-of-the-art…

Frequently Asked Questions

What are the typical salary ranges for Support & Enhance roles by seniority?
Entry‑level support engineers earn between $55,000 and $70,000 annually, while mid‑level engineers range from $70,000 to $95,000. Senior engineers can command $95,000 to $125,000, and lead or solution‑architect positions often exceed $120,000, reaching up to $150,000 for highly specialized roles in major tech hubs.
Which skills and certifications are required for Success in Support & Enhance?
Core skills include incident management, root‑cause analysis, performance tuning, and proficiency with ticketing systems like <em>JIRA</em> and <em>ServiceNow</em>. Technical expertise in cloud platforms (AWS, Azure, GCP), monitoring tools (New Relic, Datadog, Splunk), and scripting (Python, Bash) is essential. Certifications such as ITIL Foundation, CompTIA A+ or Network+, AWS Certified SysOps Administrator, Microsoft Certified: Azure Administrator, and Red Hat Certified System Administrator add measurable credibility.
Is remote work available for Support & Enhance positions?
Yes. Approximately 80% of Support & Enhance roles offer fully remote or hybrid arrangements, allowing engineers to collaborate across time zones while maintaining a healthy work‑life balance. Companies provide the necessary tools—remote desktop, VPN, and cloud‑based dashboards—to ensure seamless incident resolution from anywhere.
What career progression paths exist within Support & Enhance?
A typical trajectory starts as a Support Analyst, advances to Senior Support Engineer, then to Lead Engineer or Technical Support Manager. From there, professionals can transition to DevOps Engineer, Site Reliability Engineer, or Solution Architect. With proven expertise, many move into product management or consulting roles, leveraging deep operational knowledge to shape product strategy.
What industry trends are shaping the future of Support & Enhance?
Key trends include the adoption of cloud‑native infrastructure, which increases the need for container‑oriented support; AI‑driven ticket triage that automates routine queries; and the shift toward continuous monitoring and self‑healing systems. Automation of incident playbooks using tools like PagerDuty and Opsgenie, coupled with DevSecOps practices, is redefining how support teams scale and maintain uptime.

Related Pages

© 2026 Job Transparency. All rights reserved.