Support And Enhance Jobs in Remote

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Looking for Support And Enhance jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Support And Enhance position in the Remote area.

Key Account Manager - New York

Company: Delta Dental Ins.

Location: Albany, NY / Remote

Posted Feb 03, 2025

Software Engineer II

Company: AppFolio

Location: Remote

Posted Feb 03, 2025

Salesforce Developer III (US)

Company: PointClickCare

Location: Remote

Posted Feb 03, 2025

PointClickCare, a leading North American healthcare technology platform, is seeking a Salesforce Developer III. The role involves collaborating with business analysts, developing and maintaining Apex classes and triggers, designing customized solutions in Salesforce, and providing technical support. The ideal candidate should have a university degree, Salesforce certifications, and 5+ years of experience. Bonus skills include Kantata experience, Revenue Cloud CPQ, Netsuite, and EHR work experience. PointClickCare offers a vibrant culture, competitive benefits, and commitment to equal employment opportunity.

Senior Software Engineer

Company: Equinix, Inc

Location: Bogota, Colombia / Remote

Posted Feb 03, 2025

Enterprise Account Executive, Mid-Atlantic

Company: Atlassian

Location: New York, NY / Remote

Posted Feb 03, 2025

Account Executive, Financial Institutions

Company: Greenlight Financial Technology

Location: Remote

Posted Feb 03, 2025

Greenlight is a leading family fintech company with a mission to help parents raise financially smart kids. They serve over 6 million parents and kids through their award-winning banking app. Greenlight offers features like automated allowance, chore management, spend controls, and investment options for families. The company is expanding its B2B sales channel and seeks an experienced Account Executive to sell their tailored suite of products. The role involves driving the entire sales lifecycle, building relationships, and securing new partnerships. Greenlight offers competitive benefits, including medical, dental, vision, HSA match, paid life insurance, AD&D, disability benefits, traditional 401k with company match, unlimited PTO, paid holidays, professional development stipend, mental health resources, fertility healthcare, 100 paid parental and caregiving leave, flexible WFH options, and more. Greenlight is an equal opportunity employer.

Data Conversion Consultant, Senior Associate

Company: PwC

Location: Atlanta, GA / Remote

Posted Feb 03, 2025

Senior Product Owner

Company: Equinix, Inc

Location: Toronto, Canada / Remote

Posted Feb 03, 2025

Frequently Asked Questions

What are typical salary ranges for Support & Enhance roles by seniority?
Junior Support Specialists earn $55k–$75k annually, Mid‑level engineers $75k–$110k, Senior engineers $110k–$150k, and Lead or Manager positions range $150k–$200k.
What skills and certifications are required for these positions?
Core certifications include CompTIA A+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator Associate, and vendor‑specific credentials like Zendesk Support Administrator or ServiceNow Certified System Administrator. In‑house skills should cover incident management, networking basics, scripting (PowerShell or Bash), and strong communication.
Is remote work common in Support & Enhance roles?
Approximately 70% of listings are fully remote, 25% hybrid, and 5% on‑site. Roles involving field service or on‑premise hardware support may require occasional on‑site presence.
What career progression paths exist in this field?
Typical ladder: Support Specialist → Senior Support Specialist → Technical Support Engineer → Incident Manager → Support Manager → Director of Support → VP of Customer Success. Seeking roles labeled “Technical Support Engineer” or “Incident Manager” accelerates upward mobility.
What industry trends are shaping Support & Enhance today?
Key trends include AI‑driven chatbots for first‑line triage, automation of ticket routing, proactive monitoring via cloud‑native observability tools, integration with DevOps

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