Support And Enhance Jobs in Remote

489,755 open positions · Updated daily

Looking for Support And Enhance jobs in Remote? Browse our curated listings with transparent salary information to find the perfect Support And Enhance position in the Remote area.

Technical Product Marketing Manager - Cybersecurity

Company: Canonical

Location: Remote

Posted Nov 29, 2025

Canonical is a leading provider of open source software and operating systems, with a focus on enterprise initiatives such as public cloud, data science, AI engineering, and IoT. The company is founder-led, profitable, and growing, with a distributed team of over 1200 colleagues in 75+ countries. Canonical is seeking a Technical Product Marketing Manager to develop go-to-market plans for their global security and compliance portfolio, requiring deep technical understanding and strategic marketing expertise.

Math Video Creator (Grades 11-12)

Company: Khan Academy

Location: Remote

Posted Nov 29, 2025

Khan Academy is a nonprofit organization providing free world-class education to millions of students worldwide. They are expanding rapidly and building a library of instructional resources. Khan Academy India aims to deliver a locally relevant user experience to Indian learners through a mastery-based learning system. They are looking for a Math content creator to support their efforts in creating math videos aligned with the Indian curriculum.

Sales Development Representative - Twilio.org

Company: Twilio

Location: Remote

Posted Nov 29, 2025

Twilio is seeking a Sales Development Representative to join their team and play a key role in growing their social impact. The role involves lead qualification, net new customer acquisition, and solution selling within nonprofit SMB accounts. The ideal candidate should have experience in selling and closing in the cloud communications platform market, and a deep personal interest in the social impact market.

Senior Machine Learning Engineer

Company: Trafilea

Location: Remote

Posted Nov 29, 2025

Trafilea is a consumer tech platform that uses AI to help brands grow. They have over $1B in revenue, 12M customers, and operate in 19 countries. The company builds and scales its own DTC brands while helping talented individuals grow. They offer remote work, competitive salaries, and a dynamic team environment.

Staff Applied AI/ML Engineer - Growth

Company: Gusto, Inc.

Location: Remote

Posted Nov 29, 2025

The role is for a technical leader to drive customer-facing upsell motions at Gusto. The responsibilities include improving a model-driven recommendation platform, building lead scoring, and predicting customer preferences. The ideal candidate should have 7+ years of experience in building and deploying end-to-end ML/AI systems, deep expertise in advanced ML methods, and strong programming skills in Python.

IT Project Manager

Company: Trafilea

Location: Remote

Posted Nov 29, 2025

Trafilea is a consumer tech platform focused on transformative brand growth through AI-driven solutions. With over $1B+ in revenue and 12M+ customers, they offer opportunities to work on innovative projects with global teams. The IT PM role involves managing large-scale eCommerce projects, collaborating with cross-functional teams, and aligning with strategic objectives in a remote, competitive environment.

Security Compliance Associate Analyst

Company: Twilio

Location: Remote

Posted Nov 29, 2025

The job posting is for a Security Compliance Associate Analyst role at Twilio. The position involves working closely with product teams to ensure compliance with security regulations and industry best practices. The role requires experience in compliance assurance, risk management, and technical security implementation. The position is remote and based in Ireland.

Specialist - Community Support

Company: Kickstarter PBC

Location: Remote

Posted Nov 29, 2025

The text describes the role of a Community Support Specialist at Kickstarter, including responsibilities such as answering support tickets, maintaining quality standards, and collaborating with internal stakeholders. The ideal candidate should be based in Singapore, fluent in English and Mandarin, have customer service experience, and possess a positive, solutions-oriented attitude.

Analyst - Trust & Safety (II)

Company: Kickstarter PBC

Location: Remote

Posted Nov 29, 2025

The Trust and Safety team at Kickstarter is dedicated to maintaining a safe environment for users and the company. They focus on monetary safety, content moderation, policy enforcement, and assisting the community with account issues. The team values empathy, clear communication, and collaboration to ensure a positive user experience.

Staff Database Engineer

Company: Array

Location: Remote

Posted Nov 29, 2025

Array is a fintech platform offering credit tools and API services. They hire database engineers with a 180-day evaluation period and provide competitive benefits like full medical coverage, unlimited PTO, and remote work flexibility.

Customer Experience Lead (Operations Support)

Company: Trafilea

Location: Remote

Posted Nov 29, 2025

Trafilea is a consumer tech platform focused on transformative brand growth. They build and scale their own digitally native brands using AI, automation, and operational excellence. The company is looking for a Customer Experience Team Leader to improve the shopping experience for their apparel store customers.

Marketing Manager

Company: Canonical

Location: Remote

Posted Nov 29, 2025

Canonical promotes itself as a leading open-source provider with a global presence, emphasizing innovation, remote work flexibility, and career growth opportunities. The job posting highlights collaborative environments, competitive compensation, and a focus on technology-driven marketing strategies.

Frequently Asked Questions

What are typical salary ranges for Support & Enhance roles by seniority?
Junior Support Specialists earn $55k–$75k annually, Mid‑level engineers $75k–$110k, Senior engineers $110k–$150k, and Lead or Manager positions range $150k–$200k.
What skills and certifications are required for these positions?
Core certifications include CompTIA A+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator Associate, and vendor‑specific credentials like Zendesk Support Administrator or ServiceNow Certified System Administrator. In‑house skills should cover incident management, networking basics, scripting (PowerShell or Bash), and strong communication.
Is remote work common in Support & Enhance roles?
Approximately 70% of listings are fully remote, 25% hybrid, and 5% on‑site. Roles involving field service or on‑premise hardware support may require occasional on‑site presence.
What career progression paths exist in this field?
Typical ladder: Support Specialist → Senior Support Specialist → Technical Support Engineer → Incident Manager → Support Manager → Director of Support → VP of Customer Success. Seeking roles labeled “Technical Support Engineer” or “Incident Manager” accelerates upward mobility.
What industry trends are shaping Support & Enhance today?
Key trends include AI‑driven chatbots for first‑line triage, automation of ticket routing, proactive monitoring via cloud‑native observability tools, integration with DevOps

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