Support And Enhance Jobs in Washington DC

107,738 open positions · Updated daily

Looking for Support And Enhance jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Support And Enhance position in the Washington DC area.

T2 Systems Engineer

Company: BryceTech

Location: Washington DC

Posted Feb 02, 2025

BryceTech is seeking a mid to senior level systems engineer with extensive experience in satellite systems, including knowledge of RFLink16S band, SV payloads, and SATCOM. The ideal candidate should have a strong technical background, understanding of the entire satellite acquisition process, and experience in a fast-paced dynamic environment. The role involves providing technical advice, contributing to system designs, and overseeing integration and test of satellites into the ground system network. The company offers competitive benefits and requires a TS Security Clearance.

Compliance Testing Senior Manager

Company: Capital One

Location: Washington DC

Posted Feb 02, 2025

Capital One is seeking a Compliance Testing Senior Manager to lead a team of professionals in ensuring Capital One processes and transactions comply with regulatory requirements. The role involves leading a multitiered Compliance Testing Team, developing and executing the Compliance Testing Calendar, and driving strategic transformation through technology solutions. The ideal candidate should have exceptional leadership skills, deep expertise in compliance and business processes, and a proven track record of driving strategic results. Basic qualifications include a Bachelor's Degree or military experience, at least 5 years of experience in Compliance Testing, Risk Management, Compliance Monitoring, or Audit, at least 5 years of people management experience, and at least 1 year of cloud data structure, data analytics, and Artificial Intelligence experience. Preferred qualifications include a Masters degree or Juris Doctorate degree, extensive knowledge or experience with consumer regulations, superb verbal and written communication skills, and compliance related certifications. The role is based in McLean, VA or Richmond, VA with a salary range of $170,800 - $194,900 or $155,300 - $177,200 respectively. Capital One is an equal opportunity employer committed to diversity and inclusion in the workplace.

Manager, Product Management - Mainstreet Customer Management

Company: Capital One

Location: Washington DC

Posted Feb 02, 2025

Capital One's Mainstreet Customer Management (MSCM) team is seeking a Product Manager to lead ML-driven marketing initiatives and expand them across Card. The role involves driving enhancements in ML experimentation, data, and messaging platforms, collaborating with marketers and BAs, and leveraging tech team tools. The ideal candidate should be human-centered, business-focused, technology-driven, and transformational, with a passion for customer-focused solutions. Basic qualifications include a bachelor's degree and 3+ years of product management experience. Preferred qualifications include a degree in Computer Science or Engineering, an MBA, and Agile product management experience. The role offers competitive compensation and benefits, with a salary range of $158,400 - $180,800 for the McLean, VA location.

Frequently Asked Questions

What are typical salary ranges for Support & Enhance roles by seniority?
Junior Support Specialists earn $55k–$75k annually, Mid‑level engineers $75k–$110k, Senior engineers $110k–$150k, and Lead or Manager positions range $150k–$200k.
What skills and certifications are required for these positions?
Core certifications include CompTIA A+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator Associate, and vendor‑specific credentials like Zendesk Support Administrator or ServiceNow Certified System Administrator. In‑house skills should cover incident management, networking basics, scripting (PowerShell or Bash), and strong communication.
Is remote work common in Support & Enhance roles?
Approximately 70% of listings are fully remote, 25% hybrid, and 5% on‑site. Roles involving field service or on‑premise hardware support may require occasional on‑site presence.
What career progression paths exist in this field?
Typical ladder: Support Specialist → Senior Support Specialist → Technical Support Engineer → Incident Manager → Support Manager → Director of Support → VP of Customer Success. Seeking roles labeled “Technical Support Engineer” or “Incident Manager” accelerates upward mobility.
What industry trends are shaping Support & Enhance today?
Key trends include AI‑driven chatbots for first‑line triage, automation of ticket routing, proactive monitoring via cloud‑native observability tools, integration with DevOps

Related Pages