Support And Enhance Jobs in Washington DC

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Looking for Support And Enhance jobs in Washington DC? Browse our curated listings with transparent salary information to find the perfect Support And Enhance position in the Washington DC area.

Senior Java Developer

Company: MicroHealth

Location: Washington DC

Posted Jan 31, 2025

MicroHealth is looking for a skilled Senior Java Developer with 7+ years of experience. The ideal candidate should have strong Java programming skills, proficiency in Spring Boot, and experience with RESTful APIs. Familiarity with JavaScript is a plus. The role involves developing high-quality software solutions, integrating applications with various systems, and collaborating with cross-functional teams. The position is remote and requires a Secret Security Clearance. The salary range is $100,000 - $115,000. MicroHealth is committed to equal employment opportunities and will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Manager, Cyber Risk & Analysis - Cyber External Client Assurance - Independent Assurance (SOC 2, ISO 27001)

Company: Capital One

Location: Washington DC

Posted Jan 31, 2025

The Manager Cyber Risk & Analysis role involves facilitating Capital One's commercialized products and services through their Commercialized Attestation goals, SOC 2, and ISO 27001. The associate will perform process and technology risk assessments, evaluate control deviations, collect evidence for external auditors, and interpret control design for senior leadership. The role requires strong analytical skills, collaboration, and subject matter expertise. Basic qualifications include a high school diploma, 4 years of experience in Internal Controls Risk Management or Audit, and 2 years of experience in IT controls. Preferred qualifications include a Bachelor's degree, 5+ years of auditing experience, and cloud technology certifications. The role is eligible for performance-based incentives and offers a competitive salary range.

Principal Data Analyst - Retail Bank

Company: Capital One

Location: Washington DC

Posted Jan 31, 2025

Capital One is seeking a Principal Data Analyst for its Retail Bank line of business. The ideal candidate will have a degree in a Science, Technology, Engineering, or Mathematics discipline, scripting experience in Python, R, Spark, and SQL, and experience with data in various forms and AWS services. The role involves innovation, business intelligence, and data management, including mining complex data sources, building data solutions, and ensuring data quality. The candidate will partner with the business to provide consultancy and translate business needs into tools, metrics, and dashboards for insights and data visualization. The role is based in McLean, VA or Richmond, VA, with a salary range of $127,500 - $145,500 or $115,900 - $132,200, respectively.

Frequently Asked Questions

What are typical salary ranges for Support & Enhance roles by seniority?
Junior Support Specialists earn $55k–$75k annually, Mid‑level engineers $75k–$110k, Senior engineers $110k–$150k, and Lead or Manager positions range $150k–$200k.
What skills and certifications are required for these positions?
Core certifications include CompTIA A+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator Associate, and vendor‑specific credentials like Zendesk Support Administrator or ServiceNow Certified System Administrator. In‑house skills should cover incident management, networking basics, scripting (PowerShell or Bash), and strong communication.
Is remote work common in Support & Enhance roles?
Approximately 70% of listings are fully remote, 25% hybrid, and 5% on‑site. Roles involving field service or on‑premise hardware support may require occasional on‑site presence.
What career progression paths exist in this field?
Typical ladder: Support Specialist → Senior Support Specialist → Technical Support Engineer → Incident Manager → Support Manager → Director of Support → VP of Customer Success. Seeking roles labeled “Technical Support Engineer” or “Incident Manager” accelerates upward mobility.
What industry trends are shaping Support & Enhance today?
Key trends include AI‑driven chatbots for first‑line triage, automation of ticket routing, proactive monitoring via cloud‑native observability tools, integration with DevOps

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