Support And Enhance Jobs

1,889,115 open positions · Updated daily

Support & Enhance positions are in high demand as enterprises accelerate digital transformation, cloud migration, and cybersecurity initiatives. In 2023 alone, the tech support job market grew 18% year‑over‑year, with companies like Salesforce, Microsoft, and Zoom announcing new support teams for 2024.

Typical roles include Technical Support Specialist, IT Helpdesk Technician, Customer Success Manager, Incident Manager, and Field Service Technician. These professionals use tools such as Zendesk, ServiceNow, Jira Service Management, and Splunk to triage tickets, perform root‑cause analysis, maintain knowledge bases, and manage release coordination.

Salary transparency is crucial for Support & Enhance talent because it aligns expectations, reduces turnover, and allows candidates to benchmark against industry peers. When salaries are openly posted, companies see a 12% increase in offer acceptance rates for support specialists.

Application Developer-Experience FullStack

Company: IBM

Location: NO City, BR

Posted Dec 15, 2025

This text promotes an IBM Consulting career emphasizing long-term client collaboration, digital transformation through agile methodologies and AI-driven workflows, and opportunities for innovation, career growth, and technical expertise development in a supportive ecosystem.

Procurement Mfg Engineer for DS8K product

Company: IBM

Location: GUADALAJARA, MX

Posted Dec 15, 2025

This text describes a Procurement Manufacturing Engineer role involving supplier support, quality assurance, engineering changes, and new product introductions. It outlines responsibilities, required skills, and qualifications for the position.

Application Developer-Commerce Transformation (Magento)

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 15, 2025

The text describes a career in IBM Consulting focused on global client collaboration, hybrid cloud and AI innovation, and technical expertise in Adobe Commerce, SQL Server, and DevOps tools. It outlines role responsibilities and educational requirements for the position.

Application Developer-Cloud FullStack

Company: IBM

Location: BANGALORE, IN

Posted Dec 15, 2025

This job description highlights a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, stakeholder engagement, and technical expertise in Java, React, and cloud technologies. The role involves comprehensive software development, continuous learning, and delivering impactful solutions for innovative companies.

Consultor SAP Integration (BTP, CPI)

Company: IBM

Location: SANTIAGO DE CHILE, CL

Posted Dec 15, 2025

This job description highlights a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with global clients, technical expertise in SAP integration, and opportunities to drive innovation through advanced technology platforms.

UX Design intern

Company: IBM

Location: BUDAPEST, HU

Posted Dec 15, 2025

This text outlines a UX design internship opportunity at IBM Studios Budapest, requiring collaboration with cross-functional teams, design research, and adherence to design systems. It details responsibilities like user testing, information architecture, and agile methodologies, while specifying educational requirements and work expectations.

Application Developer - Experience Fullstack

Company: IBM

Location: GUADALAJARA, MX

Posted Dec 15, 2025

This job description outlines a Software Developer role at IBM Consulting, involving work in delivery centers to deliver technical expertise and innovation for clients. Responsibilities include software development, problem-solving, and collaboration, with requirements for specific technical skills and experience.

Systems Performance Analyst

Company: IBM

Location: BANGALORE, IN

Posted Dec 15, 2025

The text describes IBM's Z Systems and zVM virtualization technology, highlighting its secure and scalable environment for running Linux and other operating systems. It outlines job responsibilities for software engineers, including performance analysis, workload evaluation, and collaboration with global teams. Required skills include Linux expertise, virtualization experience, and performance tuning capabilities.

Data Engineer

Company: IBM

Location: Heredia, CR

Posted Dec 15, 2025

This job description highlights a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with global clients, innovation, and professional growth opportunities. The role requires data engineering expertise and involves working with advanced technologies to deliver impactful results.

Application Architect – EHS, Quality & PLM Systems

Company: IBM

Location: San Francisco, US

Posted Dec 15, 2025

This job description outlines an Application Architect role at IBM Consulting, focusing on designing enterprise systems, ensuring compliance with regulations, and collaborating with global clients. The position offers remote work flexibility and emphasizes innovation in hybrid cloud and AI solutions.

WR - C2M Functional Consultant

Company: IBM

Location: Dallas, US

Posted Dec 15, 2025

This text describes a career in IBM Consulting focused on collaborative client work, hybrid cloud and AI innovation, and system design expertise. It outlines responsibilities like requirements gathering, gap analysis, and technical configuration while emphasizing strategic partnerships and impactful change.

Quality Engineer-Data

Company: IBM

Location: BANGALORE, IN

Posted Dec 15, 2025

This job description outlines a role at IBM Consulting's delivery centers, emphasizing technical expertise, team collaboration, training skills, and qualifications such as a bachelor's degree and SQL proficiency.

Frequently Asked Questions

What are typical salary ranges for Support & Enhance roles by seniority?
Junior Support Specialists earn $55k–$75k annually, Mid‑level engineers $75k–$110k, Senior engineers $110k–$150k, and Lead or Manager positions range $150k–$200k.
What skills and certifications are required for these positions?
Core certifications include CompTIA A+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator Associate, and vendor‑specific credentials like Zendesk Support Administrator or ServiceNow Certified System Administrator. In‑house skills should cover incident management, networking basics, scripting (PowerShell or Bash), and strong communication.
Is remote work common in Support & Enhance roles?
Approximately 70% of listings are fully remote, 25% hybrid, and 5% on‑site. Roles involving field service or on‑premise hardware support may require occasional on‑site presence.
What career progression paths exist in this field?
Typical ladder: Support Specialist → Senior Support Specialist → Technical Support Engineer → Incident Manager → Support Manager → Director of Support → VP of Customer Success. Seeking roles labeled “Technical Support Engineer” or “Incident Manager” accelerates upward mobility.
What industry trends are shaping Support & Enhance today?
Key trends include AI‑driven chatbots for first‑line triage, automation of ticket routing, proactive monitoring via cloud‑native observability tools, integration with DevOps

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