Support And Enhance Jobs

1,889,115 open positions · Updated daily

Support & Enhance positions are in high demand as enterprises accelerate digital transformation, cloud migration, and cybersecurity initiatives. In 2023 alone, the tech support job market grew 18% year‑over‑year, with companies like Salesforce, Microsoft, and Zoom announcing new support teams for 2024.

Typical roles include Technical Support Specialist, IT Helpdesk Technician, Customer Success Manager, Incident Manager, and Field Service Technician. These professionals use tools such as Zendesk, ServiceNow, Jira Service Management, and Splunk to triage tickets, perform root‑cause analysis, maintain knowledge bases, and manage release coordination.

Salary transparency is crucial for Support & Enhance talent because it aligns expectations, reduces turnover, and allows candidates to benchmark against industry peers. When salaries are openly posted, companies see a 12% increase in offer acceptance rates for support specialists.

IT Enterprise Applications Architect - Salesforce

Company: GuidePoint Security

Location: USA

Posted Dec 13, 2025

This job posting seeks an IT Enterprise Applications Architect with expertise in Salesforce, NetSuite, and cloud technologies. The role involves designing secure solutions, streamlining business processes, and collaborating with teams to align technology initiatives with enterprise strategy. Requirements include 10+ years of experience in sales/financial platforms and strong communication skills.

HR Operations Specialist

Company: Innovecs

Location: Ukraine

Posted Dec 13, 2025

The job posting highlights an HR Operations Specialist role with opportunities to work at a global tech company offering flexible hours, competitive compensation, comprehensive benefits, and a collaborative work culture. The company emphasizes innovation, employee growth, and recognition in industry rankings.

Energy Consultant (Energy Market Specialist)

Company: Kraken

Location: Denmark

Posted Dec 13, 2025

Kraken is seeking a Senior Energy Consultant to drive sustainable energy solutions in Denmark, focusing on innovation, efficiency, and green technology. The role involves energy audits, strategy development, and collaboration to advance renewable energy systems while aligning with global sustainability goals.

Analyst - Strategic Finance and Analytics, Technology

Company: Airbnb

Location: USA

Posted Dec 13, 2025

This job description outlines a role within Airbnb's Finance organization, focusing on financial analysis, cost management, and cross-functional collaboration. It highlights responsibilities such as budget planning, vendor cost analysis, and supporting strategic decision-making while emphasizing the company's commitment to inclusion and diversity.

Director Respiratory Regulatory CMC

Company: Viatris

Location: UK

Posted Dec 13, 2025

Viatris emphasizes its mission to improve global healthcare through innovative solutions, sustainability, and inclusive workplaces. The job posting highlights opportunities to make an impact in respiratory regulatory roles while aligning with the company's commitment to diversity, equity, and corporate responsibility.

Marketing Operations Production Specialist

Company: Anaplan

Location: India

Posted Dec 13, 2025

This job posting seeks a tenacious individual for a fully remote Marketing Operations Campaigns role. Responsibilities include executing marketing campaigns, maintaining Marketo operations, and collaborating with crossfunctional teams. Qualifications require 3+ years of Marketo experience and proficiency in marketing technologies. The position emphasizes teamwork, problem-solving, and adaptability in a dynamic environment.

Community Program Manager

Company: HubSpot

Location: USA

Posted Dec 13, 2025

This job description outlines a Community Program Manager role with responsibilities including leading community projects, developing support resources, and collaborating with teams. Qualifications require experience in community management, project management skills, and proficiency with tools like Looker and GA4. The position offers a competitive salary range of $70,000-$105,000 and benefits including equity participation and overtime pay.

Alliance Program Coordinator

Company: GuidePoint Security

Location: USA

Posted Dec 13, 2025

The text describes a role focused on supporting a mission to build a scalable partner ecosystem, drive revenue, and enhance brand value through program execution. Responsibilities include vendor management, business development, and cross-functional collaboration, with requirements emphasizing sales experience and Salesforce knowledge.

Energy Market Analyst (Senior)

Company: Equilibrium Energy

Location: USA

Posted Dec 13, 2025

This job description outlines a Senior Energy Market Analyst role requiring expertise in power systems, real-time market monitoring, and pricing analysis. The position emphasizes cross-functional collaboration, data interpretation, and forecasting while specifying technical qualifications and preferred skills.

Senior DevOps Engineer

Company: LI.FI

Location: EMEA

Posted Dec 13, 2025

LIFI is simplifying multichain DeFi for traditional institutions with a unified API, seeking a senior DevOps engineer to enhance infrastructure. The company emphasizes a passionate team, user-centric design, and a collaborative culture with benefits like remote work and equity. Job requirements include Kubernetes expertise, CI/CD pipelines, and blockchain knowledge.

Financial Crimes Investigations Lead

Company: Stripe

Location: USA

Posted Dec 13, 2025

Stripe seeks a Financial Crimes Investigations Lead to manage global compliance efforts, requiring expertise in AML regulations and team leadership. The role involves leading investigations, conducting risk assessments, and collaborating with financial partners while adhering to complex regulatory frameworks.

Senior Lead - Programs and Partnerships

Company: Airbnb

Location: USA

Posted Dec 13, 2025

This text describes Airbnborg's mission to provide temporary housing during crises through global partnerships and programs. It outlines the role of a Senior Lead Programs & Partnerships position, emphasizing strategic leadership, team building, and cross-functional collaboration to scale impact. The organization also highlights its commitment to inclusion and disability accessibility in the hiring process.

Frequently Asked Questions

What are typical salary ranges for Support & Enhance roles by seniority?
Junior Support Specialists earn $55k–$75k annually, Mid‑level engineers $75k–$110k, Senior engineers $110k–$150k, and Lead or Manager positions range $150k–$200k.
What skills and certifications are required for these positions?
Core certifications include CompTIA A+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator Associate, and vendor‑specific credentials like Zendesk Support Administrator or ServiceNow Certified System Administrator. In‑house skills should cover incident management, networking basics, scripting (PowerShell or Bash), and strong communication.
Is remote work common in Support & Enhance roles?
Approximately 70% of listings are fully remote, 25% hybrid, and 5% on‑site. Roles involving field service or on‑premise hardware support may require occasional on‑site presence.
What career progression paths exist in this field?
Typical ladder: Support Specialist → Senior Support Specialist → Technical Support Engineer → Incident Manager → Support Manager → Director of Support → VP of Customer Success. Seeking roles labeled “Technical Support Engineer” or “Incident Manager” accelerates upward mobility.
What industry trends are shaping Support & Enhance today?
Key trends include AI‑driven chatbots for first‑line triage, automation of ticket routing, proactive monitoring via cloud‑native observability tools, integration with DevOps

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