Support And Enhance Jobs

1,889,115 open positions · Updated daily

Support & Enhance positions are in high demand as enterprises accelerate digital transformation, cloud migration, and cybersecurity initiatives. In 2023 alone, the tech support job market grew 18% year‑over‑year, with companies like Salesforce, Microsoft, and Zoom announcing new support teams for 2024.

Typical roles include Technical Support Specialist, IT Helpdesk Technician, Customer Success Manager, Incident Manager, and Field Service Technician. These professionals use tools such as Zendesk, ServiceNow, Jira Service Management, and Splunk to triage tickets, perform root‑cause analysis, maintain knowledge bases, and manage release coordination.

Salary transparency is crucial for Support & Enhance talent because it aligns expectations, reduces turnover, and allows candidates to benchmark against industry peers. When salaries are openly posted, companies see a 12% increase in offer acceptance rates for support specialists.

Sr. Flight Control Law Engineer

Company: Reliable Robotics

Location: USA

Posted Dec 13, 2025

The text describes a company developing safety-enhancing aviation technology to save lives and create a safer, more convenient transportation future. It outlines a Sr Flight Controls Engineer role with responsibilities in flight control systems, simulation, and testing, along with competitive compensation and a mission-driven team focus.

Engineering Manager - MapGPT

Company: Mapbox

Location: USA

Posted Dec 13, 2025

Mapbox is a leading platform for location-aware businesses, offering innovative solutions like MapGPT. The role involves managing an engineering team to develop cutting-edge technologies while prioritizing customer needs and operational excellence.

Sales Representative

Company: Viatris

Location: Remote

Posted Dec 13, 2025

This job posting highlights Viatris' commitment to empowering healthcare through innovative solutions and a positive work environment. The Sales Representative role emphasizes making an impact through customer engagement, territory management, and leveraging partnerships. The company offers competitive salaries, comprehensive benefits, and a supportive culture recognized as a top employer, fostering inclusivity and employee growth.

GM - AI Foundation

Company: Spotify

Location: North America

Posted Dec 13, 2025

Spotify's Personalization team develops AI-driven experiences to enhance user engagement. They seek a leader to advance personalized recommendations and maintain their position as a tech innovator.

Clinical Training Lead

Company: Form Health

Location: USA

Posted Dec 13, 2025

This job description outlines the Clinical Training Lead role at Form Health, emphasizing responsibilities like designing onboarding programs, developing training materials, and collaborating across teams. It highlights qualifications and expectations for ensuring standardized, high-quality clinical training while supporting organizational growth and scalability.

Senior Product Manager

Company: Immersive

Location: UK

Posted Dec 13, 2025

Immersive, a leading cyber resilience platform, is hiring a Senior Product Manager. They emphasize innovation, customer-centricity, and offer flexible work options. The company highlights growth and a supportive culture.

Solutions Engineer

Company: Allium

Location: USA

Posted Dec 13, 2025

Allium addresses blockchain data challenges by providing accessible, standardized solutions inspired by Bloomberg and Google's data organization models. The company serves analysts and engineers with reliable blockchain data, emphasizing innovation and industry impact through customer success stories and a mission-driven culture.

Customer Success Manager

Company: Allium

Location: USA

Posted Dec 13, 2025

Allium simplifies blockchain data access by addressing industry challenges, inspired by Bloomberg and Google's data organization. Their mission serves analysts and engineers with reliable, scalable solutions, supported by enterprise customers and a strategic customer success role.

Mid C# Fullstack Developer

Company: Zipdev

Location: Remote

Posted Dec 13, 2025

Zipdev is seeking a Mid C Fullstack Developer to join their remote team, focusing on backend development, API integration, and digital advertising solutions. The role offers flexible work arrangements, professional growth opportunities, and competitive benefits including remote work, health care reimbursement, and learning bonuses.

People Operations Business Partner

Company: Reserv

Location: Remote

Posted Dec 13, 2025

Reserv is an insurtech company focused on automating claims processes with AI and automation. They seek a People Operations Business Partner to create a supportive employee experience, emphasizing strategic HR partnerships, performance management, and remote-first culture. The role offers competitive benefits including health insurance, 401k matching, and remote work flexibility.

Manual QA Analyst

Company: Betr

Location: Canada

Posted Dec 13, 2025

Betr, founded in 2022, has grown rapidly with successful products like Betr Picks and Arcade. They seek a Manual QA Analyst in Canada, emphasizing quality and innovation in gaming apps. The company values diversity and offers equal employment opportunities.

Senior Staff Data Engineer - Marketplaces DNA

Company: Airbnb

Location: USA

Posted Dec 13, 2025

This role involves developing AI/data products, collaborating on critical data initiatives, and contributing to Airbnb's inclusive innovation efforts.

Frequently Asked Questions

What are typical salary ranges for Support & Enhance roles by seniority?
Junior Support Specialists earn $55k–$75k annually, Mid‑level engineers $75k–$110k, Senior engineers $110k–$150k, and Lead or Manager positions range $150k–$200k.
What skills and certifications are required for these positions?
Core certifications include CompTIA A+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator Associate, and vendor‑specific credentials like Zendesk Support Administrator or ServiceNow Certified System Administrator. In‑house skills should cover incident management, networking basics, scripting (PowerShell or Bash), and strong communication.
Is remote work common in Support & Enhance roles?
Approximately 70% of listings are fully remote, 25% hybrid, and 5% on‑site. Roles involving field service or on‑premise hardware support may require occasional on‑site presence.
What career progression paths exist in this field?
Typical ladder: Support Specialist → Senior Support Specialist → Technical Support Engineer → Incident Manager → Support Manager → Director of Support → VP of Customer Success. Seeking roles labeled “Technical Support Engineer” or “Incident Manager” accelerates upward mobility.
What industry trends are shaping Support & Enhance today?
Key trends include AI‑driven chatbots for first‑line triage, automation of ticket routing, proactive monitoring via cloud‑native observability tools, integration with DevOps

Related Pages