Support And Enhance Jobs

1,889,115 open positions · Updated daily

Support & Enhance positions are in high demand as enterprises accelerate digital transformation, cloud migration, and cybersecurity initiatives. In 2023 alone, the tech support job market grew 18% year‑over‑year, with companies like Salesforce, Microsoft, and Zoom announcing new support teams for 2024.

Typical roles include Technical Support Specialist, IT Helpdesk Technician, Customer Success Manager, Incident Manager, and Field Service Technician. These professionals use tools such as Zendesk, ServiceNow, Jira Service Management, and Splunk to triage tickets, perform root‑cause analysis, maintain knowledge bases, and manage release coordination.

Salary transparency is crucial for Support & Enhance talent because it aligns expectations, reduces turnover, and allows candidates to benchmark against industry peers. When salaries are openly posted, companies see a 12% increase in offer acceptance rates for support specialists.

Senior Managing Consultant - Finance Transformation

Company: IBM

Location: London, GB

Posted Dec 11, 2025

This role involves leading finance transformation projects using AI and digital solutions, collaborating with global clients, and fostering career growth through innovation and mentorship.

API Security Analyst

Company: IBM

Location: Taguig City, PH

Posted Dec 11, 2025

This job posting seeks a Junior API Security Consultant with experience in API development/security, vulnerability assessments, and secure coding practices. Responsibilities include testing, documentation, and integration of security controls. Required skills involve RESTful APIs, SAST tools, and DevSecOps concepts, with preferred certifications like API Security Fundamentals.

Package Consultant-SAP HANA SCM SD

Company: IBM

Location: Hyderabad, IN

Posted Dec 11, 2025

This text describes a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with global clients and impactful technological integration. The role involves complex SAP implementations, strategic partnerships, and technical expertise in areas like sales, service, and business process integration. It highlights opportunities for growth and meaningful contributions through consultative skills and innovation.

SAP Technical Support – Fiori

Company: IBM

Location: GUADALAJARA, MX

Posted Dec 11, 2025

This job description highlights a senior SAP Consultant role at IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI, career growth opportunities, and expertise in SAP technologies. The position offers impactful work with strategic partners and technical development opportunities.

SAP S/4HANA Order-to-Cash Consultant

Company: IBM

Location: Zagreb, HR

Posted Dec 11, 2025

This text describes a managing consultant role at IBM Consulting, emphasizing collaboration with global clients, leadership in SAP solutions, career growth opportunities, and professional development. It highlights required expertise in SAP implementation, agile methodologies, and cross-functional teamwork, while presenting the role as impactful and intellectually stimulating.

SAP Consultant FSCM TRM Cash & Liquidity

Company: IBM

Location: Multiple Cities

Posted Dec 11, 2025

This text describes a career opportunity in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI solutions, and professional growth through strategic partnerships and technology expertise.

Manager – Financial Planning & Analysis (FP&A)

Company: IBM

Location: BANGALORE, IN

Posted Dec 11, 2025

This text describes a FP&A Analyst role at IBM Consulting, emphasizing career growth, collaboration with clients, technological advancements, and professional development opportunities. It highlights responsibilities involving financial planning, data analysis, and process improvement using advanced tools and methodologies.

SAP Basis consultant

Company: IBM

Location: Multiple Cities

Posted Dec 11, 2025

This text describes a career in IBM Consulting focused on SAP HANA systems, emphasizing collaboration with clients, technical expertise, and opportunities to drive innovation. It outlines responsibilities like system implementation, optimization, and migration, along with required skills and educational qualifications.

Sr.Resident Solutions Engineer

Company: IBM

Location: Tokyo, JP

Posted Dec 11, 2025

This text describes a Resident Solutions Engineer role at HashiCorp, outlining responsibilities such as building infrastructure pipelines, ensuring security compliance, and optimizing performance. It emphasizes required experience in cloud transformation, technical tools, and Japanese proficiency, while highlighting the importance of innovation and operational efficiency in supporting global enterprises.

Principal Software Engineer, HashiCorp Terraform Enterprise

Company: IBM

Location: Multiple Cities

Posted Dec 11, 2025

This job description highlights a senior technical leadership role at IBM focusing on scalable cloud solutions, architectural guidance, and enterprise-level innovation. The position emphasizes strategic direction, operational resilience, and expertise in distributed systems and security.

Consultor SAP - Cloud Integration (CPI/BTP)

Company: IBM

Location: Multiple Cities

Posted Dec 11, 2025

This text describes a SAP DeveloperConsultant role at IBM Consulting, emphasizing collaboration with global clients, technical expertise in cloud integration, and opportunities to drive innovation through strategic partnerships and technology platforms.

Application Developer-Process Management (BPM)

Company: IBM

Location: BANGALORE, IN

Posted Dec 11, 2025

This job description highlights a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, technical expertise in BPM tools, and requirements for Appian experience and database knowledge.

Frequently Asked Questions

What are typical salary ranges for Support & Enhance roles by seniority?
Junior Support Specialists earn $55k–$75k annually, Mid‑level engineers $75k–$110k, Senior engineers $110k–$150k, and Lead or Manager positions range $150k–$200k.
What skills and certifications are required for these positions?
Core certifications include CompTIA A+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator Associate, and vendor‑specific credentials like Zendesk Support Administrator or ServiceNow Certified System Administrator. In‑house skills should cover incident management, networking basics, scripting (PowerShell or Bash), and strong communication.
Is remote work common in Support & Enhance roles?
Approximately 70% of listings are fully remote, 25% hybrid, and 5% on‑site. Roles involving field service or on‑premise hardware support may require occasional on‑site presence.
What career progression paths exist in this field?
Typical ladder: Support Specialist → Senior Support Specialist → Technical Support Engineer → Incident Manager → Support Manager → Director of Support → VP of Customer Success. Seeking roles labeled “Technical Support Engineer” or “Incident Manager” accelerates upward mobility.
What industry trends are shaping Support & Enhance today?
Key trends include AI‑driven chatbots for first‑line triage, automation of ticket routing, proactive monitoring via cloud‑native observability tools, integration with DevOps

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