Support And Enhance Jobs

1,889,557 open positions · Updated daily

Support & Enhance positions are in high demand as enterprises accelerate digital transformation, cloud migration, and cybersecurity initiatives. In 2023 alone, the tech support job market grew 18% year‑over‑year, with companies like Salesforce, Microsoft, and Zoom announcing new support teams for 2024.

Typical roles include Technical Support Specialist, IT Helpdesk Technician, Customer Success Manager, Incident Manager, and Field Service Technician. These professionals use tools such as Zendesk, ServiceNow, Jira Service Management, and Splunk to triage tickets, perform root‑cause analysis, maintain knowledge bases, and manage release coordination.

Salary transparency is crucial for Support & Enhance talent because it aligns expectations, reduces turnover, and allows candidates to benchmark against industry peers. When salaries are openly posted, companies see a 12% increase in offer acceptance rates for support specialists.

Oracle Cloud Solution Architect

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This role involves supporting Oracle Cloud implementations, requiring ERP experience and expertise in financials. It emphasizes collaboration with clients and strategic partnerships to drive innovation.

OneSource Technical Solution Architect

Company: IBM

Location: PETALING JAYA, MY

Posted Dec 09, 2025

The text describes a job role focused on business analysis, tax solutions, and IT process optimization within IBM's Finance and Order to Cash Systems. It outlines responsibilities including requirements gathering, system compliance, and technical training, while specifying educational and technical qualifications.

Infrastructure Specialist-AWS DevOps

Company: IBM

Location: Pune, IN

Posted Dec 09, 2025

This job description outlines a role at IBM Consulting's delivery centers, focusing on technical expertise and innovation for public/private sector clients. It lists educational requirements, technical skills in DevOps tools, cloud environments, and communication abilities.

Package Consultant-SAP HANA SCM MM

Company: IBM

Location: Ahmedabad, IN

Posted Dec 09, 2025

This role involves collaborating with clients on SAP implementations, driving innovation in hybrid cloud and AI, and delivering technical expertise through IBM's global delivery centers. Responsibilities include project leadership, system testing, and configuring SAP modules for inventory management. The position requires 8+ years of SAP experience and offers opportunities to impact clients through strategic technology solutions.

Consultor(a) de Oportunidades de Valor

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This job description highlights a role at IBM BPO's consulting division focused on digital transformation using agile methodologies, AI-driven process mining, and hybrid cloud solutions. It emphasizes innovation, problem-solving, and strategic consulting with opportunities for impactful client outcomes and professional growth.

Quality Engineer - UAT

Company: IBM

Location: Bedford, CA

Posted Dec 09, 2025

The text describes a role in IBM Consulting focused on test automation, collaboration with clients, and technical expertise in hybrid cloud and AI. It outlines responsibilities like designing automation scripts, integrating with CI/CD pipelines, and contributing to best practices, emphasizing innovation and impactful work.

Application Developer-Cloud Integration

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This job description outlines a role at IBM Consulting involving software development, API configuration, and technical expertise in areas like API Connect DataPower, REST/SOAP APIs, and networking concepts. It specifies educational requirements, preferred qualifications, and responsibilities including code development, troubleshooting, and collaboration with clients.

SAP Quality Tester

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This job description highlights a career in IBM Consulting focused on SAP testing and integration projects, emphasizing collaboration with clients, innovation, and opportunities for professional growth. The role involves working on complex systems, ensuring data accuracy, and leveraging advanced technologies to deliver impactful solutions.

DevOps Cloud Engineer

Company: IBM

Location: San Jose, US

Posted Dec 09, 2025

This job description outlines the responsibilities of a DevOps Cloud Engineer, including designing and managing cloud infrastructure, implementing automation tools, developing CI/CD pipelines, and ensuring security practices. It lists required qualifications such as AWS/Azure expertise, Terraform knowledge, and containerization experience, while also highlighting preferred skills like multicloud deployments and observability tools.

Data Engineer-Data Integration

Company: IBM

Location: Navi Mumbai, IN

Posted Dec 09, 2025

This role involves data engineering tasks, collaboration with teams, and requires expertise in data warehousing, cloud technologies, and scripting languages.

Application Developer-Open Source

Company: IBM

Location: Mysore, IN

Posted Dec 09, 2025

This text describes a career opportunity at IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and technical expertise in software development. It outlines responsibilities, required skills, and growth potential within IBM's ecosystem.

(2026 Campus Hire) Associate Application Consultant | Apply by Jan. 2, 2026

Company: IBM

Location: Taipei, TW

Posted Dec 09, 2025

This text describes a career opportunity at IBM Consulting, emphasizing collaboration with global clients, technological innovation in hybrid cloud and AI, and professional growth through strategic partnerships and technical expertise. It outlines responsibilities involving data integration, application development, and agile teamwork, alongside educational and skill requirements for the role.

Frequently Asked Questions

What are typical salary ranges for Support & Enhance roles by seniority?
Junior Support Specialists earn $55k–$75k annually, Mid‑level engineers $75k–$110k, Senior engineers $110k–$150k, and Lead or Manager positions range $150k–$200k.
What skills and certifications are required for these positions?
Core certifications include CompTIA A+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator Associate, and vendor‑specific credentials like Zendesk Support Administrator or ServiceNow Certified System Administrator. In‑house skills should cover incident management, networking basics, scripting (PowerShell or Bash), and strong communication.
Is remote work common in Support & Enhance roles?
Approximately 70% of listings are fully remote, 25% hybrid, and 5% on‑site. Roles involving field service or on‑premise hardware support may require occasional on‑site presence.
What career progression paths exist in this field?
Typical ladder: Support Specialist → Senior Support Specialist → Technical Support Engineer → Incident Manager → Support Manager → Director of Support → VP of Customer Success. Seeking roles labeled “Technical Support Engineer” or “Incident Manager” accelerates upward mobility.
What industry trends are shaping Support & Enhance today?
Key trends include AI‑driven chatbots for first‑line triage, automation of ticket routing, proactive monitoring via cloud‑native observability tools, integration with DevOps

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