Support And Enhance Jobs

1,889,622 open positions · Updated daily

Support & Enhance positions are in high demand as enterprises accelerate digital transformation, cloud migration, and cybersecurity initiatives. In 2023 alone, the tech support job market grew 18% year‑over‑year, with companies like Salesforce, Microsoft, and Zoom announcing new support teams for 2024.

Typical roles include Technical Support Specialist, IT Helpdesk Technician, Customer Success Manager, Incident Manager, and Field Service Technician. These professionals use tools such as Zendesk, ServiceNow, Jira Service Management, and Splunk to triage tickets, perform root‑cause analysis, maintain knowledge bases, and manage release coordination.

Salary transparency is crucial for Support & Enhance talent because it aligns expectations, reduces turnover, and allows candidates to benchmark against industry peers. When salaries are openly posted, companies see a 12% increase in offer acceptance rates for support specialists.

Application Developer-Java & Web Technologies

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

IBM Consulting offers a career focused on global client collaboration and innovation in hybrid cloud and AI. Roles involve developing high-performing solutions with cutting-edge technologies, emphasizing problem-solving and stakeholder engagement.

Counsel

Company: IBM

Location: Giza, EG

Posted Dec 09, 2025

This job description outlines a legal role requiring handling diverse matters, drafting contracts, providing legal advice, and collaborating with global teams. The position demands strong communication skills in Arabic and English, strategic thinking, and expertise in legal and business areas.

Manager - Finance and Administration Delivery - Record to Report

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This job description outlines a career in IBM Consulting focused on global client collaboration, digital transformation, and operational excellence. Responsibilities include managing financial processes, driving innovation, and ensuring compliance while fostering team development. The role requires expertise in finance and administration with a emphasis on agile methodologies and strategic leadership.

ETL Informatica Lead

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 09, 2025

This job description highlights a career in IBM Consulting focused on global client collaboration, hybrid cloud and AI innovation, and technical expertise in data integration solutions. The role involves designing business intelligence systems using Informatica and other tools, with requirements including ETL development, cloud technologies, and database management skills.

Procurement Operations Buyer

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This job description outlines a procurement role at IBM with responsibilities including managing purchase orders, supporting procurement activities, and maintaining records. It emphasizes skills like communication, multitasking, and a positive attitude, while highlighting opportunities to innovate and solve complex problems in a collaborative environment.

Application Developer-SAP Commerce

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This role involves working with clients on hybrid cloud and AI solutions, requiring expertise in SAP and Java frameworks, with opportunities for career growth through IBM's technology platforms and innovation centers.

Data Engineer-Business Intelligence

Company: IBM

Location: Pune, IN

Posted Dec 09, 2025

This job description highlights opportunities to contribute to IBM's global impact through innovative technology development, career growth, and collaboration on enterprise systems. It emphasizes skills in agile environments, technical expertise, and the potential for professional advancement.

Ingénieur Qualité (CQE)

Company: IBM

Location: BROMONT, CA

Posted Dec 09, 2025

IBM's Bromont facility offers a secure, competitive environment with benefits like flexible hours and professional development. The role involves quality management and collaboration with clients, requiring mechanical engineering expertise and bilingual skills.

Cybersecurity Consultant

Company: IBM

Location: Bucharest, RO

Posted Dec 09, 2025

This job description outlines the role of a Sentinel Content Engineer, focusing on designing, implementing, and maintaining Microsoft Sentinel content for security operations. Responsibilities include detection engineering, SOAR automation, data integration, and collaboration with SOC teams. Required expertise spans Microsoft Sentinel, KQL, Logic Apps, and security frameworks like MITRE ATT&CK.

Application Developer-Cloud FullStack

Company: IBM

Location: Pune, IN

Posted Dec 09, 2025

This job description highlights a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, technical expertise, and strategic partnerships to drive technological adoption and meaningful impact.

Package Consultant-SAP HR Comp & Payroll

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This text describes a career in IBM Consulting, emphasizing collaboration with global clients, innovation in hybrid cloud and AI, and technical expertise in SAP systems. It outlines role responsibilities, required skills, and educational qualifications for a consulting position.

PROCESS DELIVERY SPECIALIST-PROCURE TO PAY

Company: IBM

Location: Chennai, IN

Posted Dec 09, 2025

This job description highlights a career in IBM Consulting focused on digital transformation through collaboration with global clients. The role involves invoice processing, vendor management, and working with advanced technologies like AI and hybrid cloud solutions. It emphasizes career growth, mentorship, and impactful problem-solving in a supportive ecosystem.

Frequently Asked Questions

What are typical salary ranges for Support & Enhance roles by seniority?
Junior Support Specialists earn $55k–$75k annually, Mid‑level engineers $75k–$110k, Senior engineers $110k–$150k, and Lead or Manager positions range $150k–$200k.
What skills and certifications are required for these positions?
Core certifications include CompTIA A+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator Associate, and vendor‑specific credentials like Zendesk Support Administrator or ServiceNow Certified System Administrator. In‑house skills should cover incident management, networking basics, scripting (PowerShell or Bash), and strong communication.
Is remote work common in Support & Enhance roles?
Approximately 70% of listings are fully remote, 25% hybrid, and 5% on‑site. Roles involving field service or on‑premise hardware support may require occasional on‑site presence.
What career progression paths exist in this field?
Typical ladder: Support Specialist → Senior Support Specialist → Technical Support Engineer → Incident Manager → Support Manager → Director of Support → VP of Customer Success. Seeking roles labeled “Technical Support Engineer” or “Incident Manager” accelerates upward mobility.
What industry trends are shaping Support & Enhance today?
Key trends include AI‑driven chatbots for first‑line triage, automation of ticket routing, proactive monitoring via cloud‑native observability tools, integration with DevOps

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