Support And Enhance Jobs

1,889,684 open positions · Updated daily

Support & Enhance positions are in high demand as enterprises accelerate digital transformation, cloud migration, and cybersecurity initiatives. In 2023 alone, the tech support job market grew 18% year‑over‑year, with companies like Salesforce, Microsoft, and Zoom announcing new support teams for 2024.

Typical roles include Technical Support Specialist, IT Helpdesk Technician, Customer Success Manager, Incident Manager, and Field Service Technician. These professionals use tools such as Zendesk, ServiceNow, Jira Service Management, and Splunk to triage tickets, perform root‑cause analysis, maintain knowledge bases, and manage release coordination.

Salary transparency is crucial for Support & Enhance talent because it aligns expectations, reduces turnover, and allows candidates to benchmark against industry peers. When salaries are openly posted, companies see a 12% increase in offer acceptance rates for support specialists.

Senior Java developer

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This job description highlights a Software Developer role at IBM Consulting, focusing on hybrid cloud and AI solutions for innovative companies. The position emphasizes collaboration with global clients, technical expertise, and opportunities to work with cutting-edge technologies. Responsibilities include problem-solving, stakeholder engagement, and delivering high-performing applications.

Package Consultant-SAP HANA FIN CO

Company: IBM

Location: Kolkata, IN

Posted Dec 09, 2025

This text describes a role in IBM Consulting involving collaboration with global clients, technical expertise in SAP systems, and responsibilities such as implementation, testing, and integration. It highlights opportunities for innovation and impact in hybrid cloud and AI projects.

Operations Buyer and Catalog Admin

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This job description highlights an Operations Buyer role at IBM, emphasizing opportunities to lead in technology, solve complex problems, and collaborate with clients. Responsibilities include procurement operations, vendor management, communication skills, and ERP tools proficiency. The position requires 3+ years of procurement experience and a proactive attitude, with a focus on client-facing collaboration and audit readiness.

Data Scientist - Public Sector

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

IBM CIC offers career growth, training, and a supportive environment with opportunities for innovation and professional development.

Back End Developer (Early career)

Company: IBM

Location: GUADALAJARA, MX

Posted Dec 09, 2025

This job description highlights a backend developer role at IBM Systems focusing on software development for storage infrastructure. The position requires expertise in Python, Linux, and agile methodologies, while offering opportunities to innovate and collaborate with global teams on high-quality storage solutions.

Designer-Visual Design

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This role involves working in IBM's delivery centers, focusing on design tasks, branding, and collaboration. Requirements include a bachelor's degree, design expertise, and proficiency in tools like Figma.

Package Consultant-SAP Ariba

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This role involves collaborating with clients on hybrid cloud and AI projects, focusing on Supply Chain solutions using Ariba. It requires extensive SAP Ariba experience and leadership in implementations.

Application Developer-SAP UX

Company: IBM

Location: Pune, IN

Posted Dec 09, 2025

The text describes a Software Developer role at IBM Consulting, emphasizing collaboration with clients on hybrid cloud and AI projects, responsibilities including feature development and stakeholder collaboration, and requirements for technical expertise in SAP and BTP services.

Data Scientist - Public Sector

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

The text highlights IBM CIC's career opportunities, emphasizing growth, innovation, and a supportive work environment with benefits like training programs, flexible working, and diverse projects. It showcases a positive culture focused on client impact and professional development.

IBM CISO - Cybersecurity Forensic Analyst

Company: IBM

Location: Austin, US

Posted Dec 09, 2025

The text describes IBM's Cybersecurity Incident Response Team (CSIRT) role in protecting internal and client systems from cyber threats. It outlines responsibilities like incident triage, threat analysis, and collaboration with security teams, along with required technical expertise and qualifications for cybersecurity analysts.

Application Architect-Salesforce

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

The text describes a career in IBM Consulting focused on global client collaboration, hybrid cloud and AI innovation, and technical expertise in Salesforce implementation. It highlights opportunities for impactful work with strategic partners and industry-specific expertise in sectors like banking.

IBM Consulting Interns

Company: IBM

Location: QUEZON CITY, PH

Posted Dec 09, 2025

This internship offers professional growth, collaboration, and technical skills development in IBM Consulting, focusing on innovation and career advancement through global client projects and industry expertise.

Frequently Asked Questions

What are typical salary ranges for Support & Enhance roles by seniority?
Junior Support Specialists earn $55k–$75k annually, Mid‑level engineers $75k–$110k, Senior engineers $110k–$150k, and Lead or Manager positions range $150k–$200k.
What skills and certifications are required for these positions?
Core certifications include CompTIA A+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator Associate, and vendor‑specific credentials like Zendesk Support Administrator or ServiceNow Certified System Administrator. In‑house skills should cover incident management, networking basics, scripting (PowerShell or Bash), and strong communication.
Is remote work common in Support & Enhance roles?
Approximately 70% of listings are fully remote, 25% hybrid, and 5% on‑site. Roles involving field service or on‑premise hardware support may require occasional on‑site presence.
What career progression paths exist in this field?
Typical ladder: Support Specialist → Senior Support Specialist → Technical Support Engineer → Incident Manager → Support Manager → Director of Support → VP of Customer Success. Seeking roles labeled “Technical Support Engineer” or “Incident Manager” accelerates upward mobility.
What industry trends are shaping Support & Enhance today?
Key trends include AI‑driven chatbots for first‑line triage, automation of ticket routing, proactive monitoring via cloud‑native observability tools, integration with DevOps

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