Support And Enhance Jobs

1,890,213 open positions · Updated daily

Support & Enhance positions are in high demand as enterprises accelerate digital transformation, cloud migration, and cybersecurity initiatives. In 2023 alone, the tech support job market grew 18% year‑over‑year, with companies like Salesforce, Microsoft, and Zoom announcing new support teams for 2024.

Typical roles include Technical Support Specialist, IT Helpdesk Technician, Customer Success Manager, Incident Manager, and Field Service Technician. These professionals use tools such as Zendesk, ServiceNow, Jira Service Management, and Splunk to triage tickets, perform root‑cause analysis, maintain knowledge bases, and manage release coordination.

Salary transparency is crucial for Support & Enhance talent because it aligns expectations, reduces turnover, and allows candidates to benchmark against industry peers. When salaries are openly posted, companies see a 12% increase in offer acceptance rates for support specialists.

[ Quantum ] Research Tokyo Student Intern(TRL)

Company: IBM

Location: Tokyo, JP

Posted Dec 09, 2025

This job posting highlights a research role at IBM Japan focusing on quantum computing software development, collaboration with researchers, and contributions to cutting-edge quantum technologies. It outlines technical requirements, salary details, and application guidelines for international candidates.

Package Consultant-SAP Cloud Integration

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This role involves working with clients to implement SAP solutions using IBM's technologies, requiring expertise in SAP integration and cloud platforms. The position emphasizes collaboration, innovation, and delivering value through technical expertise and strategic partnerships.

Application Developer-SAP ABAP HANA

Company: IBM

Location: New Delhi, IN

Posted Dec 09, 2025

This text describes a Software Developer role at IBM Consulting, emphasizing collaboration with global clients on hybrid cloud and AI initiatives. Responsibilities include feature development, stakeholder collaboration, and continuous learning. Requirements involve a bachelor's degree, ABAP on HANA expertise, and experience with SAP technologies.

Brand Technical Specialist– Entry Level Sales Program 2026

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

IBM's Brand Technical Specialist role emphasizes collaboration, technical expertise, and career growth, offering opportunities to solve complex challenges and drive digital transformation.

Application Architect

Company: IBM

Location: Ottawa, CA

Posted Dec 09, 2025

This job description outlines the role of an Application Architect at IBM Consulting, emphasizing collaboration with clients, technical expertise in cloud and AI technologies, and requirements for education, clearances, and programming skills. It details responsibilities, preferred qualifications, and work environment expectations.

Network Security Consultant - L3

Company: IBM

Location: Mumbai, IN

Posted Dec 09, 2025

This job description highlights a career in IBM Consulting focused on hybrid cloud and AI solutions, emphasizing collaboration with global clients, technical expertise in network security, and opportunities for long-term growth. It outlines responsibilities involving advanced technologies and requires experience with cloud platforms and security tools.

AI Research Engineer

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

IBM seeks a skilled professional to drive Gen AI use cases, focusing on model optimization and collaboration. The role requires expertise in software development, APIs, and LLMs, with opportunities to innovate and upskill others.

Software Development Manager – Distributed Systems (Cloud Database)

Company: IBM

Location: Krakow, PL

Posted Dec 09, 2025

Astra Serverless seeks a Software Development Manager to lead the design and development of distributed database systems. The role involves tackling challenges in scalability and reliability while contributing to the future of cloud-native databases.

Java Full Stack developer

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This role involves working with clients on hybrid cloud and AI projects, requiring expertise in Java, Spring Boot, and other technologies. It offers opportunities to innovate and solve complex problems through strategic collaboration and technical expertise.

Associate Application Consultant Co-op 2026

Company: IBM

Location: No City, US

Posted Dec 09, 2025

This text promotes IBM Consulting's career opportunities, emphasizing collaboration with global clients, professional growth, and impactful work in hybrid cloud and AI. It highlights skill development, mentorship, and potential for full-time roles, while outlining required and preferred qualifications for the position.

AWS Devops Engineer - Defence sector

Company: IBM

Location: Cheltenham, GB

Posted Dec 09, 2025

IBM CIC offers career growth opportunities in a supportive culture focused on innovation and professional development. The role includes working with cutting-edge technologies, mentorship programs, and flexible work arrangements. The job emphasizes collaboration, continuous learning, and contributions to impactful AWS infrastructure solutions.

BPOプロジェクトチームリーダー(経理財務)

Company: IBM

Location: Naha, JP

Posted Dec 09, 2025

This job description outlines financial and administrative support roles with opportunities for teamwork, management growth, and cross-cultural experience. The position involves systematic tasks like accounting processing, Excel-based reporting, and workflow system management, with structured schedules and collaborative environments.

Frequently Asked Questions

What are typical salary ranges for Support & Enhance roles by seniority?
Junior Support Specialists earn $55k–$75k annually, Mid‑level engineers $75k–$110k, Senior engineers $110k–$150k, and Lead or Manager positions range $150k–$200k.
What skills and certifications are required for these positions?
Core certifications include CompTIA A+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator Associate, and vendor‑specific credentials like Zendesk Support Administrator or ServiceNow Certified System Administrator. In‑house skills should cover incident management, networking basics, scripting (PowerShell or Bash), and strong communication.
Is remote work common in Support & Enhance roles?
Approximately 70% of listings are fully remote, 25% hybrid, and 5% on‑site. Roles involving field service or on‑premise hardware support may require occasional on‑site presence.
What career progression paths exist in this field?
Typical ladder: Support Specialist → Senior Support Specialist → Technical Support Engineer → Incident Manager → Support Manager → Director of Support → VP of Customer Success. Seeking roles labeled “Technical Support Engineer” or “Incident Manager” accelerates upward mobility.
What industry trends are shaping Support & Enhance today?
Key trends include AI‑driven chatbots for first‑line triage, automation of ticket routing, proactive monitoring via cloud‑native observability tools, integration with DevOps

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