Support And Enhance Jobs

1,890,213 open positions · Updated daily

Support & Enhance positions are in high demand as enterprises accelerate digital transformation, cloud migration, and cybersecurity initiatives. In 2023 alone, the tech support job market grew 18% year‑over‑year, with companies like Salesforce, Microsoft, and Zoom announcing new support teams for 2024.

Typical roles include Technical Support Specialist, IT Helpdesk Technician, Customer Success Manager, Incident Manager, and Field Service Technician. These professionals use tools such as Zendesk, ServiceNow, Jira Service Management, and Splunk to triage tickets, perform root‑cause analysis, maintain knowledge bases, and manage release coordination.

Salary transparency is crucial for Support & Enhance talent because it aligns expectations, reduces turnover, and allows candidates to benchmark against industry peers. When salaries are openly posted, companies see a 12% increase in offer acceptance rates for support specialists.

Software Developer - Salesforce CRMA (formerly Tableau CRM) Developer

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This job posting seeks a Salesforce CRM Analytics CRMA Developer with expertise in designing analytics solutions, collaborating with stakeholders, and implementing data governance. The role requires experience with CRMA, SAQL, and integration of Salesforce with external systems, along with strong analytical and teamwork skills.

Prrocurement Intern

Company: IBM

Location: SÃO PAULO, BR

Posted Dec 09, 2025

IBM's Procurement Internship offers hands-on experience in strategic sourcing, risk management, and process improvement. Ideal for students with analytical skills and a passion for innovation.

Package Specialist-SAP FIN FI

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This role involves working in IBM's delivery centers to deliver SAP solutions, collaborating with clients, and offering opportunities for skill development and career growth.

Digital Sales Technical Specialist - Data Platform for Italian Market

Company: IBM

Location: Valencia, ES

Posted Dec 09, 2025

This role as a Digital Sales Technical Specialist at IBM offers collaborative opportunities, career growth, and impactful work in Data & AI, emphasizing technical expertise and client success.

Package Specialist-SAP HANA SCM MM

Company: IBM

Location: Ahmedabad, IN

Posted Dec 09, 2025

This job description outlines a role at IBM Consulting involving technical expertise in SAP implementations, project leadership, and collaboration with clients. It specifies educational requirements, technical skills in SAP modules, and preferred experience in areas like WM. The position emphasizes innovation, system solutions, and post-implementation support.

HR Advisor with French

Company: IBM

Location: BUDAPEST, HU

Posted Dec 09, 2025

The text describes the role of an HR Advisor Contact Center specialist, outlining responsibilities such as handling HR inquiries, resolving customer issues, collaborating with departments, and adhering to compliance requirements. It details language skills, technical expertise, and preferred qualifications like a bachelor's degree.

Machine Learning Engineer – Data Classification & Compliance

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This job description seeks a Machine Learning Engineer with expertise in financial services data classification, regulatory compliance, and containerized ML operations. The role requires proficiency in Python, experience with relational and non-relational databases, and knowledge of global data privacy regulations. Candidates should demonstrate strong technical skills in ML frameworks and data governance tools.

Operations Buyer, Catalog Admin and Supplier On-boarding

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

The text describes a job role in procurement operations focusing on catalog administration and supplier onboarding. It outlines required and preferred educational qualifications, as well as technical expertise related to procurement processes. The content is factual and objective, detailing responsibilities and qualifications without emotional context.

Manager - Finance and Administration Delivery - Record to Report

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This role involves global collaboration with clients, managing financial operations, and driving digital transformation through agile methodologies and advanced technologies, emphasizing career growth and innovation.

Senior Python Engineer

Company: IBM

Location: Krakow, PL

Posted Dec 09, 2025

The role involves leading technical projects in data observability platforms, using advanced technologies, and mentoring teams. It emphasizes innovation, technical leadership, and collaboration with cross-functional teams to solve complex data challenges.

Director, SAP Sales and Technical Solutioning (Subject Matter Expert)

Company: IBM

Location: Riyadh, SA

Posted Dec 09, 2025

This job description outlines a senior SAP role requiring strategic leadership in solution architecture, technical design, and business development. The position emphasizes expertise in SAP technologies, large-scale implementations, and cross-functional collaboration to drive enterprise value through innovative solutions.

Data Engineer-Data Warehouse

Company: IBM

Location: Kochi, IN

Posted Dec 09, 2025

The role involves data engineering tasks using tools like Python and Spark, collaborating in Agile teams, and requiring expertise in ETL processes and database integration.

Frequently Asked Questions

What are typical salary ranges for Support & Enhance roles by seniority?
Junior Support Specialists earn $55k–$75k annually, Mid‑level engineers $75k–$110k, Senior engineers $110k–$150k, and Lead or Manager positions range $150k–$200k.
What skills and certifications are required for these positions?
Core certifications include CompTIA A+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator Associate, and vendor‑specific credentials like Zendesk Support Administrator or ServiceNow Certified System Administrator. In‑house skills should cover incident management, networking basics, scripting (PowerShell or Bash), and strong communication.
Is remote work common in Support & Enhance roles?
Approximately 70% of listings are fully remote, 25% hybrid, and 5% on‑site. Roles involving field service or on‑premise hardware support may require occasional on‑site presence.
What career progression paths exist in this field?
Typical ladder: Support Specialist → Senior Support Specialist → Technical Support Engineer → Incident Manager → Support Manager → Director of Support → VP of Customer Success. Seeking roles labeled “Technical Support Engineer” or “Incident Manager” accelerates upward mobility.
What industry trends are shaping Support & Enhance today?
Key trends include AI‑driven chatbots for first‑line triage, automation of ticket routing, proactive monitoring via cloud‑native observability tools, integration with DevOps

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