Support And Enhance Jobs

1,890,213 open positions · Updated daily

Support & Enhance positions are in high demand as enterprises accelerate digital transformation, cloud migration, and cybersecurity initiatives. In 2023 alone, the tech support job market grew 18% year‑over‑year, with companies like Salesforce, Microsoft, and Zoom announcing new support teams for 2024.

Typical roles include Technical Support Specialist, IT Helpdesk Technician, Customer Success Manager, Incident Manager, and Field Service Technician. These professionals use tools such as Zendesk, ServiceNow, Jira Service Management, and Splunk to triage tickets, perform root‑cause analysis, maintain knowledge bases, and manage release coordination.

Salary transparency is crucial for Support & Enhance talent because it aligns expectations, reduces turnover, and allows candidates to benchmark against industry peers. When salaries are openly posted, companies see a 12% increase in offer acceptance rates for support specialists.

Administrateur de systèmes informatiques – DB2/MQ

Company: IBM

Location: BROMONT, CA

Posted Dec 09, 2025

This job posting seeks a technical administrator with expertise in DB2 LUW, IBM MQ, Kafka, Linux/Unix, and Cloud Pak solutions. The role offers a secure work environment, competitive salary, flexible hours, comprehensive benefits, and professional development opportunities. Security clearances and citizenship requirements are also outlined.

Microsoft Power Platform Architect

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

The text describes a role at IBM Consulting involving technical expertise, client collaboration, and innovation in hybrid cloud and AI solutions. It outlines responsibilities like designing Power Platform solutions, leading technical teams, and managing international projects. Required skills include Power Platform development, data integration, and team leadership.

Apptio_Field Marketing Manager

Company: IBM

Location: Chiyoda, JP

Posted Dec 09, 2025

This job description outlines the role of a Field Marketing Manager at Apptio, emphasizing cultural values like openness and customer focus. The position requires experience in B2B marketing, event management, and collaboration with cross-functional teams. It highlights both required and preferred qualifications while showcasing opportunities for growth in the Japanese market.

Application Developer-Oracle Middleware

Company: IBM

Location: Mumbai, IN

Posted Dec 09, 2025

This text describes a Software Developer role at IBM Consulting, emphasizing collaboration with global clients on hybrid cloud and AI initiatives, career growth opportunities, and responsibilities involving software development, stakeholder collaboration, and continuous learning.

Technicien en Électronique

Company: IBM

Location: BROMONT, CA

Posted Dec 09, 2025

IBM's Bromont facility emphasizes employee growth, offers competitive benefits, and seeks skilled technicians for high-tech manufacturing roles with security clearances.

Entry Level Technical Support Professional

Company: IBM

Location: Bellevue, US

Posted Dec 09, 2025

This job description outlines a Technical Support Professional role at Apptio, requiring advanced technical skills, customer relationship management, and collaboration with engineering teams. It emphasizes problem-solving, cloud platform expertise, and strong organizational abilities while detailing educational and technical qualifications.

Delivery Consultant, GDPS

Company: IBM

Location: RESEARCH TRIANGLE PARK, US

Posted Dec 09, 2025

The text describes a career opportunity at IBM Technology Expert Labs, emphasizing worldclass services, collaborative culture, and positive impact. It outlines responsibilities involving client engagements, technical expertise, and travel requirements, while highlighting growth potential and experiential learning environments.

Customer Solutions Engineer

Company: IBM

Location: Bellevue, US

Posted Dec 09, 2025

IBM's entry-level software developer role offers growth opportunities, collaboration with mentors, and impactful projects. The position emphasizes technical development, automation, and cross-functional teamwork while providing exposure to enterprise challenges and industry-leading platforms.

Endpoint Security Engineer

Company: IBM

Location: Taguig City, PH

Posted Dec 09, 2025

This job description outlines the responsibilities and requirements for a Security Specialist role focusing on designing, implementing, and managing secure web gateway and cloud access security solutions. The position demands expertise in cybersecurity, integration with enterprise security controls, and collaboration with various teams to ensure secure operations. Required qualifications include a bachelor's degree, 5+ years of cybersecurity experience, and specific certifications.

Backend-developer

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

The text promotes IBM Cloud's innovative environment and opportunities for a Full Stack Developer role, emphasizing collaboration, growth, and cutting-edge technology. It highlights required skills in Go, REST APIs, and cloud-first practices, while showcasing IBM's leadership in cloud technology and end-to-end solutions.

Package Specialist-SAP SCM WMS

Company: IBM

Location: Kolkata, IN

Posted Dec 09, 2025

This job description outlines a role at IBM Consulting involving SAP solution implementation, technical expertise in warehouse management, and requirements for education and experience in SAP systems. It details responsibilities, required qualifications, and preferred skills for client-facing consulting work.

SAP Principal Functional and Solution Consultant - Manufacturing

Company: IBM

Location: Riyadh, SA

Posted Dec 09, 2025

This text describes a senior SAP Manufacturing Consultant role requiring 12+ years of experience in SAP S4HANA implementations, expertise in defense manufacturing processes, and proficiency with SAP modules like PP, MM, and QM. The position involves solution design, compliance enablement, program delivery, and integration with CAD/PLM systems, with emphasis on operational excellence and data security.

Frequently Asked Questions

What are typical salary ranges for Support & Enhance roles by seniority?
Junior Support Specialists earn $55k–$75k annually, Mid‑level engineers $75k–$110k, Senior engineers $110k–$150k, and Lead or Manager positions range $150k–$200k.
What skills and certifications are required for these positions?
Core certifications include CompTIA A+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator Associate, and vendor‑specific credentials like Zendesk Support Administrator or ServiceNow Certified System Administrator. In‑house skills should cover incident management, networking basics, scripting (PowerShell or Bash), and strong communication.
Is remote work common in Support & Enhance roles?
Approximately 70% of listings are fully remote, 25% hybrid, and 5% on‑site. Roles involving field service or on‑premise hardware support may require occasional on‑site presence.
What career progression paths exist in this field?
Typical ladder: Support Specialist → Senior Support Specialist → Technical Support Engineer → Incident Manager → Support Manager → Director of Support → VP of Customer Success. Seeking roles labeled “Technical Support Engineer” or “Incident Manager” accelerates upward mobility.
What industry trends are shaping Support & Enhance today?
Key trends include AI‑driven chatbots for first‑line triage, automation of ticket routing, proactive monitoring via cloud‑native observability tools, integration with DevOps

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