Support And Enhance Jobs

1,890,213 open positions · Updated daily

Support & Enhance positions are in high demand as enterprises accelerate digital transformation, cloud migration, and cybersecurity initiatives. In 2023 alone, the tech support job market grew 18% year‑over‑year, with companies like Salesforce, Microsoft, and Zoom announcing new support teams for 2024.

Typical roles include Technical Support Specialist, IT Helpdesk Technician, Customer Success Manager, Incident Manager, and Field Service Technician. These professionals use tools such as Zendesk, ServiceNow, Jira Service Management, and Splunk to triage tickets, perform root‑cause analysis, maintain knowledge bases, and manage release coordination.

Salary transparency is crucial for Support & Enhance talent because it aligns expectations, reduces turnover, and allows candidates to benchmark against industry peers. When salaries are openly posted, companies see a 12% increase in offer acceptance rates for support specialists.

Associate Security Engineer

Company: IBM

Location: Antwerpen, BE

Posted Dec 09, 2025

This role offers opportunities to work with global clients, leverage advanced technologies, and grow in a collaborative environment with career development prospects.

Promontory Snr Principal

Company: IBM

Location: SYDNEY, AU

Posted Dec 09, 2025

This text describes a Senior Principal role at IBM Promontory Australia, focusing on risk management, regulatory compliance, and client engagement. It outlines responsibilities such as leading projects, managing teams, and providing expert advice. The position requires strong leadership skills and experience in governance, risk management, and regulatory consulting.

Accounts Payable Analyst-Chinese Bilingual

Company: IBM

Location: PETALING JAYA, MY

Posted Dec 09, 2025

IBM's job description emphasizes career growth, innovation, and impactful work while outlining responsibilities and requirements for roles involving invoice processing, tax validation, and team collaboration.

Project Manager for Financial Services

Company: IBM

Location: Tokyo, JP

Posted Dec 09, 2025

This job description highlights a career in IBM Consulting focused on hybrid cloud and AI solutions for innovative companies. It emphasizes collaboration with clients, project management in financial industries, and professional growth opportunities through strategic partnerships and technology platforms.

Technology Sales Leader- Horizon Government

Company: IBM

Location: Gurgaon, IN

Posted Dec 09, 2025

The text describes a Technology Sales Leader role at IBM, emphasizing opportunities to drive technology strategy, manage client relationships, and execute sales to grow revenue. It highlights required skills like sales execution, industry knowledge, and client engagement, while promoting IBM's capabilities and innovation.

Engineering Manager, HashiCorp Production Safety

Company: IBM

Location: Austin, US

Posted Dec 09, 2025

This text describes a leadership role in IBM's Production Safety team, focusing on driving strategic vision, ensuring safe platform features, and fostering team growth. It highlights opportunities for collaboration, innovation, and impactful contributions to cloud solutions.

OT Consultant

Company: IBM

Location: Mexico City, MX

Posted Dec 09, 2025

This role involves working with IBM's consulting teams to deliver technical expertise and innovation for clients globally. It emphasizes collaboration, career growth, and impactful work in cybersecurity and hybrid cloud solutions.

AWSソリューションアーキテクト ※スカイアーチ出向

Company: IBM

Location: Tokyo, JP

Posted Dec 09, 2025

This job description outlines a role as an AWS Solutions Architect at IBM, focusing on designing cloud architectures, collaborating with teams, and leveraging AWS technologies for customer solutions. It emphasizes career growth, technical expertise, and opportunities to work on innovative projects.

Technical Support Engineer

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This job description highlights a Technical Support Engineer role at IBM focused on solving complex technical issues, supporting enterprise customers, and contributing to innovative cloud-native solutions. It emphasizes career growth, collaborative teamwork, and expertise in technologies like Kubernetes, Apache Cassandra, and cloud monitoring tools.

Business Transformation Consultant - Agile SME, Coach, & Trainer

Company: IBM

Location: Phoenix, US

Posted Dec 09, 2025

This job requires Agile coaching expertise, collaboration with clients, and specific educational and technical qualifications. The role emphasizes training delivery, team support, and organizational alignment while prioritizing continuous improvement and professional certifications.

Ingénieur Cloud/DevOps H/F - IBM Client Innovation Center

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This role involves collaborating with global clients on cloud and AI solutions, leveraging IBM's technologies for innovation and career growth opportunities.

Data Engineer-Data Integration

Company: IBM

Location: Pune, IN

Posted Dec 09, 2025

This job description outlines a Big Data Engineer role at IBM Consulting, focusing on data engineering tasks, ETL processes, and Ab Initio expertise. It details responsibilities, required education, and technical skills needed for the position, emphasizing collaboration and data integration solutions.

Frequently Asked Questions

What are typical salary ranges for Support & Enhance roles by seniority?
Junior Support Specialists earn $55k–$75k annually, Mid‑level engineers $75k–$110k, Senior engineers $110k–$150k, and Lead or Manager positions range $150k–$200k.
What skills and certifications are required for these positions?
Core certifications include CompTIA A+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator Associate, and vendor‑specific credentials like Zendesk Support Administrator or ServiceNow Certified System Administrator. In‑house skills should cover incident management, networking basics, scripting (PowerShell or Bash), and strong communication.
Is remote work common in Support & Enhance roles?
Approximately 70% of listings are fully remote, 25% hybrid, and 5% on‑site. Roles involving field service or on‑premise hardware support may require occasional on‑site presence.
What career progression paths exist in this field?
Typical ladder: Support Specialist → Senior Support Specialist → Technical Support Engineer → Incident Manager → Support Manager → Director of Support → VP of Customer Success. Seeking roles labeled “Technical Support Engineer” or “Incident Manager” accelerates upward mobility.
What industry trends are shaping Support & Enhance today?
Key trends include AI‑driven chatbots for first‑line triage, automation of ticket routing, proactive monitoring via cloud‑native observability tools, integration with DevOps

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