Support And Enhance Jobs

1,890,213 open positions · Updated daily

Support & Enhance positions are in high demand as enterprises accelerate digital transformation, cloud migration, and cybersecurity initiatives. In 2023 alone, the tech support job market grew 18% year‑over‑year, with companies like Salesforce, Microsoft, and Zoom announcing new support teams for 2024.

Typical roles include Technical Support Specialist, IT Helpdesk Technician, Customer Success Manager, Incident Manager, and Field Service Technician. These professionals use tools such as Zendesk, ServiceNow, Jira Service Management, and Splunk to triage tickets, perform root‑cause analysis, maintain knowledge bases, and manage release coordination.

Salary transparency is crucial for Support & Enhance talent because it aligns expectations, reduces turnover, and allows candidates to benchmark against industry peers. When salaries are openly posted, companies see a 12% increase in offer acceptance rates for support specialists.

SAP S/4HANA Defense & Security Architect

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

The text describes a career in IBM Consulting focused on hybrid cloud and AI solutions for global clients, emphasizing collaboration, innovation, and career growth. It outlines responsibilities for SAP S4HANA implementation in defense and security sectors, requiring expertise and a NATO security clearance.

Hardware Engineer

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

The text describes IBM's Systems division and its focus on developing advanced IT infrastructure, including servers, storage, and processors. It highlights the India Systems Development Lab's role in innovation and collaboration across global teams, along with job requirements for expertise in hardware design and programming.

Application Developer-SAP ABAP HANA

Company: IBM

Location: Kolkata, IN

Posted Dec 09, 2025

This job description highlights a career in IBM Consulting focused on hybrid cloud and AI innovation, emphasizing collaboration with global clients, technical expertise, and opportunities for impactful work. Responsibilities include software development, stakeholder collaboration, and continuous learning, with requirements spanning education, experience, and technical skills in SAP HANA and ABAP development.

Software development engineer

Company: IBM

Location: Tokyo, JP

Posted Dec 09, 2025

IBM Tokyo Software Development contributes to global markets by delivering reliable, innovative solutions through collaboration with other divisions and continuous user feedback integration.

Package Consultant-SAP IS Retail

Company: IBM

Location: BANGALORE, IN

Posted Dec 09, 2025

This text describes a career in IBM Consulting, emphasizing global client collaboration, innovation in hybrid cloud and AI, and the importance of technical expertise. It outlines role responsibilities, required education, and preferred skills for a position involving problem-solving and technology adoption.

Analyste de données (parcours Data Scientist)

Company: IBM

Location: BROMONT, CA

Posted Dec 09, 2025

IBM's Bromont facility is a high-tech manufacturer offering competitive benefits, a safe work environment, and opportunities for growth in data analysis roles. The position includes security checks and eligibility requirements for Canadian citizens or permanent residents.

Application Developer Intern

Company: IBM

Location: Casablanca, MA

Posted Dec 09, 2025

This text promotes an application developer intern role at IBM Consulting, emphasizing career growth, collaboration with experts, and opportunities to contribute to innovative projects. It highlights skills development, technical requirements, and a supportive environment for newcomers.

Oracle Payroll Specialist

Company: IBM

Location: Leicester, GB

Posted Dec 09, 2025

IBM CIC offers diverse career opportunities with focus on professional growth, innovative solutions, and a supportive work environment. The role includes leadership responsibilities, technical expertise, and benefits like training programs, flexible working, and career development. The company emphasizes collaboration, compliance, and a culture of continuous improvement.

Deputy Program Manager

Company: IBM

Location: Singapore, SG

Posted Dec 09, 2025

This text describes a Deputy Programme Manager role at IBM Consulting, emphasizing collaboration, innovation, and career growth opportunities. It outlines responsibilities across programme operations, stakeholder management, and team leadership, while highlighting required expertise in IT transformation and cloud technologies.

Payroll Professional

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This job description outlines a Senior Payroll Analyst role in Red Hat's EMEA region, requiring expertise in multinational payroll processing, ADP systems, and compliance with statutory regulations. The position involves managing complex operations, mentoring team members, and ensuring accurate and timely payroll processing while adhering to strict deadlines and business controls.

Managing Consultant - SAP S/4HANA FI (m/w/d)

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This text promotes an IBM Consulting role emphasizing technical expertise, global collaboration, and innovation in hybrid cloud and AI. It highlights career growth opportunities, SAP S4HANA focus, and required skills like process consulting and multilingual proficiency.

TRIRIGA System Architect

Company: IBM

Location: Multiple Cities

Posted Dec 09, 2025

This role involves leading TRIRIGA implementations, ensuring data quality, and collaborating with clients. It requires 10+ years of experience in TRIRIGA and cloud environments, with a focus on hybrid cloud and AI advancements.

Frequently Asked Questions

What are typical salary ranges for Support & Enhance roles by seniority?
Junior Support Specialists earn $55k–$75k annually, Mid‑level engineers $75k–$110k, Senior engineers $110k–$150k, and Lead or Manager positions range $150k–$200k.
What skills and certifications are required for these positions?
Core certifications include CompTIA A+, ITIL Foundation, Microsoft Certified: Modern Desktop Administrator Associate, and vendor‑specific credentials like Zendesk Support Administrator or ServiceNow Certified System Administrator. In‑house skills should cover incident management, networking basics, scripting (PowerShell or Bash), and strong communication.
Is remote work common in Support & Enhance roles?
Approximately 70% of listings are fully remote, 25% hybrid, and 5% on‑site. Roles involving field service or on‑premise hardware support may require occasional on‑site presence.
What career progression paths exist in this field?
Typical ladder: Support Specialist → Senior Support Specialist → Technical Support Engineer → Incident Manager → Support Manager → Director of Support → VP of Customer Success. Seeking roles labeled “Technical Support Engineer” or “Incident Manager” accelerates upward mobility.
What industry trends are shaping Support & Enhance today?
Key trends include AI‑driven chatbots for first‑line triage, automation of ticket routing, proactive monitoring via cloud‑native observability tools, integration with DevOps

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