Support And Enhance Jobs
1,889,115 open positions · Updated daily
Support & Enhance positions are in high demand as enterprises accelerate digital transformation, cloud migration, and cybersecurity initiatives. In 2023 alone, the tech support job market grew 18% year‑over‑year, with companies like Salesforce, Microsoft, and Zoom announcing new support teams for 2024.
Typical roles include Technical Support Specialist, IT Helpdesk Technician, Customer Success Manager, Incident Manager, and Field Service Technician. These professionals use tools such as Zendesk, ServiceNow, Jira Service Management, and Splunk to triage tickets, perform root‑cause analysis, maintain knowledge bases, and manage release coordination.
Salary transparency is crucial for Support & Enhance talent because it aligns expectations, reduces turnover, and allows candidates to benchmark against industry peers. When salaries are openly posted, companies see a 12% increase in offer acceptance rates for support specialists.
Sr Data Analytics (Retention Focus)
Company: Trafilea
Location: USA
Posted Dec 20, 2025
This job description highlights a role focused on customer retention analytics, predictive modeling, and cross-functional collaboration. The company emphasizes growth opportunities, remote work, and competitive benefits while requiring technical expertise in data analysis and business intelligence tools.
Senior Investigator
Company: Twilio
Location: USA
Posted Dec 20, 2025
This job posting seeks a Senior Investigator for Twilio's Legal team in the NAMER region, emphasizing experience in employee relations, investigations, and compliance. Responsibilities include conducting thorough investigations, managing case systems, and ensuring fair resolutions. The role offers competitive pay, remote work options, and benefits like healthcare and retirement plans, with salary ranges varying by location.
Sales Director
Company: Degreed
Location: USA
Posted Dec 20, 2025
This job posting highlights a high-impact Sales Director role focusing on enterprise acquisition, requiring strategic sales execution, executive presence, and key skills in value-based selling. The position offers competitive compensation ranging from $250,000 to $300,000.
Research Scientist
Company: Wikimedia Foundation
Location: USA
Posted Dec 20, 2025
The Wikimedia Foundation seeks a Research Scientist for a remote role, emphasizing open knowledge, collaboration, and global impact. The position requires a PhD, technical skills, and commitment to their mission, with a competitive salary range.
Sales Development Representative (French speaker)
Company: Twilio
Location: Ireland
Posted Dec 20, 2025
Twilio's Sales Development Representative role emphasizes growth, collaboration, and competitive benefits, offering opportunities for career advancement and impactful work.
Marketing Manager
Company: Mozilla
Location: USA
Posted Dec 20, 2025
MZLA Technologies, a Mozilla subsidiary, develops open-source email tools like Thunderbird, empowering millions. They seek a Marketing Manager to grow their brand, offering competitive salaries, remote work, and comprehensive benefits.
New Business Commercial Account Executive-Financial Services
Company: GitLab
Location: USA
Posted Dec 20, 2025
This job description outlines a New Business Account Executive role for Financial Services at GitLab, focusing on acquiring new customers and expanding the company's presence in regulated markets. The position requires expertise in B2B SaaS sales, understanding of Financial Services regulations, and managing complex sales cycles. It emphasizes strategic territory planning, stakeholder engagement, and collaboration with cross-functional teams.
Staff Security Engineer - Product Security
Company: Mozilla
Location: USA
Posted Dec 20, 2025
Mozilla's mission to improve the internet through security and privacy initiatives. The Security Engineer role involves protecting users, ensuring secure software development, and contributing to a global public resource. Benefits include competitive pay, remote work, and professional growth opportunities.
Sales Enablement Manager
Company: Figma
Location: USA
Posted Dec 20, 2025
This job description highlights a critical role in connecting Figma's product roadmap with global sales teams, emphasizing opportunities to shape education programs, build scalable initiatives, and collaborate with key teams in a fast-paced environment. The role offers growth potential and a competitive benefits package.
Technical Support Associate
Company: Webflow
Location: Australia
Posted Dec 20, 2025
Webflow seeks a Technical Support Associate to enhance customer experiences, offering competitive pay, equity, and a remote-first culture focused on innovation and inclusivity.
Sales Development Representative (German speaker)
Company: Twilio
Location: Ireland
Posted Dec 20, 2025
This job posting highlights Twilios commitment to growth-oriented careers, collaborative teamwork, and professional development. The role emphasizes building relationships, achieving goals, and working in a dynamic environment with opportunities for leadership and innovation.
Sr. Manager - Treasury
Company: Kraken
Location: Europe
Posted Dec 20, 2025
Kraken promotes its mission-driven approach to crypto innovation, highlighting a global team dedicated to advancing blockchain technology and financial inclusion. The text emphasizes career opportunities, company culture, and commitments to security and education while showcasing its remote workforce spanning 70+ countries.